MyGlobalFlowers.com Reviews 

1,164
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, most reviewers were somewhat happy with their experience overall. Customers often praise the quality of the flowers, describing them as fresh, beautiful, and matching expectations. Many found the ordering process straightforward and appreciated clear communication regarding their purchases. Some people were also impressed with the speed of delivery, even for international orders, noting that items arrived promptly. However, some customers also noted significant issues with delivery, including orders not arriving at all or being delivered much later than expected. There were also instances where the product received did not match what was ordered, with flowers looking different or items missing. A few other people also felt that the service was unreliable, citing poor communication and a lack of support when problems arose.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant issues such as late... See more

Product

Clients share ambiguous opinions on product quality and accuracy. Many customers report receiving products... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of the ordering... See more

Service

Reviewers mention ambiguous feedback about service, with some customers reporting wonderful, excellent, fast,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the beautiful, fresh flowers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered amaryllis bouquet from UK for my sister in Care Home in South Africa. Loved the pink/white/green coloring for Christmas. Was informed the flowers were not in stock so agreed to exchange for or... See more

Company replied

Rated 4 out of 5 stars

I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer se... See more

Company replied

Rated 5 out of 5 stars

Superb customer service! Flowers ordered were as expected, large bouquet, fresh, and gorgeous. Junipter reached out quickly after initial delivery didn't have success as no one home. She and the flo... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I wa... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower designer
  4. Flower market
  5. Gift shop
  6. Online marketplace

Written by the company

Our mission is to make your loved ones smile even though thousands of miles might separate you. Giving flowers is a touching gesture that creates happiness. Our job is to help our customers instill this delight with our beautiful bouquets. We operate 24/7 and spread joy every day with each bouquet delivered. This is why we are in the flower business – to put smiles on peoples’ faces! We love what we do and you can rest assured that your flowers will be delivered fresh and undamaged.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,164)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Reliable

I have used this site on many occasions to send flowers from the UK to my wife in Moscow. Their service and quality have always been of a very high standard.

19 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 💐
Thank you for your continued trust over the years. We’re honored to deliver flowers from the UK to Moscow for you, and we’re happy our quality remains consistently high 🌸

Rated 1 out of 5 stars

Don't order

Terrible communication from the company. When I ordered no confirmation, only one from PayPal.

No way to track the flowers so your just sitting there waiting to see if they deliver then. They then delivered them much later than requested according to the email I got. Luckily the recipient was still there.

They then sent me a picture of the flowers and they looked nothing like what I had ordered. Was a tiny little bouquet with some leftovers weeds and a few nice flowers. Considering the money i spent i am very disappointed with the result. Extremely unhappy all round.

23 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Jack,

We’ve initiated a partial refund of £8.5 for your order.🌿

Thank you for sharing your feedback — and I’m genuinely sorry for the experience you had.

Your comments have been passed on to our florist and logistics team so we can address what went wrong at each stage. We fully understand your disappointment, especially considering the price and the importance of timely, accurate delivery.

Rated 5 out of 5 stars

Sent to Serbia with great success

I was concerned about quality and delivery in another country, but this went really well.

I actually had to change the recipients address because they weren't at work. I spoke on CHAT (day ahead) and they fixed the address. That is impressive!

Recipient sent a photo and it looked very nice, exactly what I ordered!

21 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello John 🌷
Thank you for sharing such a positive experience! We’re delighted that the delivery to Serbia went smoothly and that our team could quickly help with the address change. It’s wonderful to hear the bouquet arrived exactly as you expected. We appreciate your trust 💐

Rated 5 out of 5 stars

Great service.

Great service.
I was a little unsure about using an unknown company but I was pleasantly surprised by how quickly and professionally my order was processed.
The flowers are beautiful.
Couldn’t be happier.
Thank you.

17 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Steven 🌼
Thank you for your kind words! We’re glad the whole process felt quick, professional, and reassuring — and even happier that you loved the flowers. Your satisfaction truly means a lot to us. Thank you for choosing us 🌺

Rated 5 out of 5 stars

Great care and flowers

Great care and flowers. Also appreciate a call before delivery to ensure the flowers are received.

13 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Viktoria 🌸
Thank you for your lovely review! We’re happy to hear you appreciated both the flowers and the care taken before delivery. It’s always our goal to make every order feel personal and thoughtful 💐

Rated 5 out of 5 stars

This bouquet is a stunning fusion of…

This bouquet is a stunning fusion of romance and creativity. At first glance, the roses are impeccably arranged, lush and vibrant, but the real surprise reveals itself in the details: delicate chocolates crafted to resemble rosebuds, seamlessly nestled among the blooms. The effect is both luxurious and playful, turning a classic floral gift into a multisensory experience.

15 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Gianluigi 🌷
Thank you for such a beautifully written review! We’re thrilled that the bouquet’s mix of roses and chocolate accents made such an impression. Creating gifts that feel both elegant and surprising is exactly what we love to do 🌹✨

Rated 5 out of 5 stars

Beautiful flowers and excellent…

Beautiful flowers and excellent service. The arrangements were fresh, elegant, and exactly as requested. Staff were friendly and helpful, and the delivery was on time. Highly recommended for any occasion.

9 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Mohamed 🌼
Thank you for your wonderful feedback! We’re delighted that the flowers were fresh, elegant, and just as you requested — and that our team made the experience smooth and pleasant. Your recommendation means a lot to us 💐

Rated 5 out of 5 stars

Beautiful flowers…and something extra.

Terrific follow-through from the account executive assigned to my order.
Beautiful flowers.
Ready availability to service my product request.

8 January 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Jan 🌷
Thank you so much for your kind words. We’re delighted that both the flowers and the follow‑through from our team made your experience a positive one. Your trust means a lot to us.

Rated 5 out of 5 stars

Tried them twice

Tried them twice, service was amazing and prompt

7 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Atef 🌼
We truly appreciate your continued trust. It’s wonderful to hear that both of your experiences were smooth and prompt. Thank you for choosing us again.

Rated 5 out of 5 stars

Rest assured that it will get done

I've used MyGlobalFlowers 2 times, the latest being 01/07/26 and I'm very impressed. The website is easy to use and I appreciate the breakdown of how many, and types of flower you'll receive in the different sizes of bouquets. They inform me when the bouquet is being put together and when it's delivered.

7 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Dale 🌹
Thank you for your thoughtful review. We’re glad the process felt clear, transparent, and reliable for you. It’s great to know our updates and bouquet details helped make the experience smooth.

Rated 1 out of 5 stars

Aweful arrangement of flowers!

The flowers I ordered looked nothing like what was delivered. The arrangement was very unattractive and resembled a hand full of weeds. A huge disappointment.

7 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Dawn 🌸✨
We’re truly sorry to hear about your experience. This is far from the standard we aim to deliver, and we completely understand your disappointment.

To make things right, we’ve initiated a 30% refund for your order. It should be processed shortly.

Thank you for bringing this to our attention — your feedback helps us improve, and we appreciate the chance to do better for you in the future.

Rated 5 out of 5 stars

All Good

All Good. Lovely flowers exactly like in the picture and on time delivery

7 January 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for your lovely feedback. We’re happy the flowers matched the picture and arrived right on time. Your satisfaction means a lot to us.

Rated 5 out of 5 stars

This company is very reliable!

This company is very reliable! First time sender and had reservations initially, but decided to take risk. Very efficient and good communication. When they said same-day delivery, it really IS a same-day delivery! Will keep them in mind for future!!

4 January 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌷
Thank you for sharing your experience. We’re glad our communication and same‑day delivery exceeded your expectations. We appreciate your trust, especially as a first‑time sender.

Rated 5 out of 5 stars

Everything went well

Everything went well. Customer service responsive, helpful & friendly

2 January 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Aida 🌸
Thank you for your kind words. We’re happy everything went smoothly and that our customer service team could support you well. Your feedback means a lot.

Rated 5 out of 5 stars

Great service

Great service. Great communication. I will def use them again!

29 December 2025
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Sarah 🌺
Thank you for your wonderful review. We’re glad you enjoyed the service and communication. We’ll be happy to assist you again anytime.

Rated 4 out of 5 stars

Wrong flowers

Ordered amaryllis bouquet from UK for my sister in Care Home in South Africa. Loved the pink/white/green coloring for Christmas. Was informed the flowers were not in stock so agreed to exchange for oriental lillies. In the UK, oriental Lillie’s are pink/white and beautifully scented, so expected would still be lovely and scented. Communication and delivery were very good, but disappointed to see (was sent a photo) that the flowers and whole bouquet were just white, which was not the warm, festive gift I had hoped to give.

19 December 2025
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌼
We’re truly sorry that your experience didn’t meet expectations. Our florists always aim to create arrangements as close as possible to the product shown, but sometimes seasonal availability means substitutions are necessary. These adjustments are made to maintain the overall value and style of the bouquet, never to compromise quality.

Please note that these guidelines are clearly outlined in our delivery policy on our website, so customers are informed before placing an order:

https://myglobalflowers.com/delivery
https://myglobalflowers.de/lieferung

We appreciate your feedback and will use it to improve our service moving forward.

Rated 1 out of 5 stars

NOT MATCHING PRODUCTS AND THEY COME UP WITH EXCUSES TO BARELY GIVE ANY MONEY BACK

Like the title says. I ordered something for my wife on 5 december. The "gentle flair" flower basket. It looked beautiful. And i knew my lady would like that.

Fast forward to delivery day. She gets something totally different. Not even the basket was the same. I contacted the company and they came with using the "season" as excuses and that the florist that processes the order can change it up if they dont have the flowers i PAID FOR.

After bringing this up to the company they wanted to only give me 10% back. Of almost 120 euro order. What kinda scam is this now? I demanded a full refund because this is not how you do business.

Dont offer products on your site if you cant deliver the exact same product. You're basically scamming people. Dont y'all know anything about running a company and offering products to customers? What the customer sees on your site and pays for is exactly what the customer wants. If you cant deliver then dont provide. Literally scamming people and deceiving them.

And dont forget the violation of laws.
According to German civil law:

§ 434 BGB (Sachmangel): Goods must match the agreed-upon description.

§ 437 BGB: The buyer has rights when goods are defective.

§ 439 BGB: The buyer may request replacement or an appropriate price reduction.

I recommend people to not shop on this site anymore. They wont keep promises anyway and will come up with excuses. Worst flower store ever.

Now they even removed the flower basket i ordered from their product page. Childish.

I still demand a full refund on order 14558004.

9 December 2025
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello, thank you for sharing your feedback. 🌸 We’re truly sorry that your experience didn’t meet expectations. Our florists always aim to create arrangements as close as possible to the product shown, but sometimes seasonal availability means substitutions are necessary. These adjustments are made to maintain the overall value and style of the bouquet, never to compromise quality.
Please note that these guidelines are clearly outlined in our delivery policy on our website, so customers are informed before placing an order.

https://myglobalflowers.com/delivery
https://myglobalflowers.de/lieferung

Rated 3 out of 5 stars

No option to unsubscribe

The service and quality of the flowers was excellent
But...I am now receiving promotional and sales emails but there is no option to unsubscribe! I think this is illegal in Australia.

1 September 2025
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Nigel 🌸
Thank you for your feedback and for letting us know. We’re glad you enjoyed the flowers and service! Regarding the emails, please reach out to us at order@myglobalflowers.com and describe the messages you’ve been receiving. We’ll check everything and make sure you’re unsubscribed right away—no problem at all. ✅

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect , great communication punctual delivery all great

10 December 2025
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Marcella 🌸
Thank you so much! We’re thrilled everything was perfect—from communication to punctual delivery. We look forward to creating more beautiful arrangements for you! 💐

Rated 5 out of 5 stars

Beautiful design of flowers and vase

Beautiful design of flowers and vase. Extraordinary service and customer service.

6 December 2025
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Yolanda 🌷
We’re delighted you loved the flower and vase design and appreciated our service! Thank you for trusting us. We can’t wait to serve you again! 💖

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