MyGlobalFlowers.com Reviews 

1,164
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, most reviewers were somewhat happy with their experience overall. Customers often praise the quality of the flowers, describing them as fresh, beautiful, and matching expectations. Many found the ordering process straightforward and appreciated clear communication regarding their purchases. Some people were also impressed with the speed of delivery, even for international orders, noting that items arrived promptly. However, some customers also noted significant issues with delivery, including orders not arriving at all or being delivered much later than expected. There were also instances where the product received did not match what was ordered, with flowers looking different or items missing. A few other people also felt that the service was unreliable, citing poor communication and a lack of support when problems arose.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant issues such as late... See more

Product

Clients share ambiguous opinions on product quality and accuracy. Many customers report receiving products... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of the ordering... See more

Service

Reviewers mention ambiguous feedback about service, with some customers reporting wonderful, excellent, fast,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the beautiful, fresh flowers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered amaryllis bouquet from UK for my sister in Care Home in South Africa. Loved the pink/white/green coloring for Christmas. Was informed the flowers were not in stock so agreed to exchange for or... See more

Company replied

Rated 4 out of 5 stars

I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer se... See more

Company replied

Rated 5 out of 5 stars

Superb customer service! Flowers ordered were as expected, large bouquet, fresh, and gorgeous. Junipter reached out quickly after initial delivery didn't have success as no one home. She and the flo... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I wa... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower designer
  4. Flower market
  5. Gift shop
  6. Online marketplace

Written by the company

Our mission is to make your loved ones smile even though thousands of miles might separate you. Giving flowers is a touching gesture that creates happiness. Our job is to help our customers instill this delight with our beautiful bouquets. We operate 24/7 and spread joy every day with each bouquet delivered. This is why we are in the flower business – to put smiles on peoples’ faces! We love what we do and you can rest assured that your flowers will be delivered fresh and undamaged.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,164)

248 reviews in the last 12 months

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Rated 1 out of 5 stars

For a flower shop, they certainly know how to let something die.

I wanted to surprise someone in Athens (I am in Berlin) with a nice bouquet. I chose one for around 50€, picked the delivery time for the next day and checked out.
So far so good.

The delivery date goes by but my order has not been delivered. It still says: confirmed by partner.
The customer support is an ai chat bot with a tendency to repeat questions.

If you actually need flowers delivered on time for a real occasion, you may want to consider literally any other option.

Would not recommend, unless your goal is to send someone the abstract concept of disappointment.

14 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Maximilian 🌻
We apologize for the inconvenience. Thank you for providing your reference — we are already checking order 16200363.
We will get back to you shortly.

Rated 1 out of 5 stars

They are scammers and I report them

I placed order this morning February 14 2026 and I wanted to surprise my girlfriend at work but no delivery and now it’s 6pm and still no flowers. My girl arrived home and I gave them my girl job address and not her house but still no response as a new customer. I wanted to surprise my girl now this company messed it up!! Never again

14 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Garry 🌼
We’re very sorry your surprise didn’t work out as planned. The Valentine’s workload caused delays, but we are still checking all orders.
Please send your order number to order@myglobalflowers.com, and we will review it as soon as possible.

Rated 1 out of 5 stars

Order Valentine’s day flowers or not? NOT

Order Valentine’s day flowers for Moscow Delivery…the day is over and no contact, no delivery, no response. I’m going to dispute the transaction and unleash gnomes into the business. I would rather poop in my hands and clap while watching a school bus fire than give them money again.

14 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Derek 🌷
We sincerely apologize for the situation. Thank you for sharing your reference — we are already reviewing order 15223601 despite the heavy post‑holiday workload.
We will update you soon.

Rated 1 out of 5 stars

Ordered flowers for my mum for…

Ordered flowers for my mum for Valentine’s Day. I do so every year because she lost her long term partner. This is the first year she has not received any flowers. My order remains ‘confirmed’ and I received no contact from this company. I paid so much money for a normal bouquet and they didn’t even deliver or have the decency to communicate. I expect a full refund. This has been terribly disappointing.

14 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Aisling 🌸
We’re very sorry your flowers didn’t arrive on such an important day. Thank you for providing your order number — we are already checking order 18475674.
We will get back to you as soon as possible.

Rated 1 out of 5 stars

I ordered the **Palermo bouquet** for…

I ordered the **Palermo bouquet** for 68 euros, order number 15174379. I placed the order 4 days in advance. It’s already the evening of the delivery day, and the status still says that the bouquet is only being prepared. Customer support is not responding anywhere. I wanted to make a surprise, but this is how it turned out.

Update 16.02.26
Order wasn't delivered 14th, and 15th. All I got it's sms from support "we will refund you" and a bad experience.
I hope they'll really refund.

14 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Dmitry 🌺
We apologize for the delay and the disappointing experience. Thank you for sharing your order number — we are already reviewing order 15174379.
We will make sure your refund is processed.

Rated 1 out of 5 stars

This service suck false advertising

This service consistently fails to meet expectations. While same-day delivery is advertised and is a key factor in my selection, the company frequently attempts to substitute items when the desired product is out of stock. Furthermore, a significant concern is the lack of communication regarding order status throughout the day.

14 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Raul 🌻
We’re sorry for the inconvenience and appreciate your feedback. Thank you for providing your order number — we are already checking order 15340826.
We will update you as soon as possible.

Rated 5 out of 5 stars

Delivery of flowers to Germany

I ordered flowers to my cousin in Germany. Ordering online seemed easy and flowers were delivered next day as ordered. They communicated per email when delivery was completed. My cousin was happy with the bouquet.

7 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Daniela 🌸
Thank you for sharing your experience. We’re very happy to hear that the delivery to Germany went smoothly and that your cousin enjoyed the bouquet. We appreciate your trust.

Rated 5 out of 5 stars

Flower bouquets

That's the second time I had used this service to have flowers send overseas. The process of ordering the bouquets and paying for them is very easy. They provide excellent customer service and quality.

3 September 2025
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Sonja 🌷
Thank you for choosing us again. It means a lot that you find the ordering process easy and the service reliable. We’re grateful for your continued trust.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, the flowers were delivered on time and looked good in the photo.

7 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Marilyn 🌺
Thank you for your feedback. We’re glad the ordering was simple and that the flowers arrived on time and looked great in the delivery photo.

Rated 5 out of 5 stars

Easy to order

Easy to order, and delivered to another continent within a few hours . Received a photo after delivery and they were beautiful.

6 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Deanna 🌻
Thank you for your kind review. We’re happy the flowers were delivered so quickly and that you liked the photo after delivery. It’s great to know they turned out beautiful.

Rated 5 out of 5 stars

Good experience

Communication was good, flowers delivered on time and they matched the photographs on the website.

6 February 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Kyle 🌻🪻
Thank you for the positive feedback. We’re glad the communication, timing, and bouquet quality all met your expectations.

Rated 1 out of 5 stars

One of the worst customer experience i…

One of the worst customer experience i ever had. The flowers were supposed to be an surprise anniversary gift for my girlfriend who is studying abroad. So the recipients phone we gave, was her roommates in order for my gf to not know about the order until it got there. However due to the incompetence of the workers and the florist they work with, she couldn’t received the flowers, because they had to have her number, so they can talk to her, instead of just making the delivery or staying in touch with the roommate, whose number was on the order. I strongly suggest you find another service.

7 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Bogdan 🌼
We’re very sorry for the misunderstanding with the delivery. The post‑holiday workload has slowed down our processing, but we are still reviewing all cases.
Please send your order number to order@myglobalflowers.com, and we will look into it promptly

Rated 5 out of 5 stars

Every good service and the flower are…

Every good service and the flower are beautiful also the teddy bear

6 February 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 💐
Thank you for your review. We’re pleased to hear that both the flowers and the teddy bear made you happy. Your satisfaction is very important to us.

Rated 5 out of 5 stars

Floral Smiles

It was easy to order online, and they delivered on time. Good communication. The flowers were beautiful and what I ordered.

5 February 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Lorenzo 🌺
Thank you for the kind words. We’re glad the ordering process was easy and that the flowers arrived on time and exactly as expected.

Rated 5 out of 5 stars

site easy to navigate

site easy to navigate. prices excellent. flowers were very fresh and pretty.

5 February 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Rose 🌹
Thank you for your lovely review. We’re happy you found the site easy to use and enjoyed the fresh, beautiful flowers.

Rated 5 out of 5 stars

it was a fantastic service and very good and well-done job.

it was a fantastic service and very kind staff and i am very glade to use this service and thanks to the florist
as well.
Steven

4 February 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello, Steven! 🌹 We truly appreciate your thoughtful feedback. It’s wonderful to hear that our team and florist made your experience so positive. Thank you for choosing us!

Rated 5 out of 5 stars

Perfect experience as always

Perfect experience as always. Very helpful to have an opportunity to send flowers to the other side of the world. 😊

30 January 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you so much for your kind words. We’re truly glad to make sending flowers across the world easy and joyful. Your trust means a lot to us 💐

Rated 5 out of 5 stars

Good service,the flowers were delivered…

Good service,the flowers were delivered on the exact date to the recipient,The recipient liked all of them.Happiness all round Thank you .

28 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Marie 💐
Thank you for your lovely feedback. We’re delighted the flowers arrived right on time and brought happiness to the recipient 🌷

Rated 5 out of 5 stars

Quick and high quality

Ordered online 5.30pm UK. Arrived following morning The Phillipines, great quality. Expensive. But you get what you pay for.

27 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Jonathan 🌺
Thank you for sharing your experience. We’re glad the flowers reached the Philippines so quickly and that you were pleased with the quality. We appreciate your trust 🌿

Rated 5 out of 5 stars

Hanna Kang was exceptionally good

Hanna Kang was exceptionally good! Fast replies and flowers got delivered as promised. Highly recommend! Thanks again

26 January 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌷
Thank you for highlighting Hanna’s work — we’ll make sure your kind words reach her. We’re delighted everything went smoothly and on time 🌼

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