Mygymequipment Reviews 

82
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing that exercise machines arrive in pristine condition while offering incredible value for money and outstanding overall quality. People also deeply appreciate the prompt and efficient delivery service, noting that all orders are carefully packaged, securely protected, and handled with utmost professionalism throughout the entire transport journey. Some reviewers were not happy with occasional issues regarding unexpected product faults, out-of-warranty breakdowns, or minor transit damages affecting their purchases. A few consumers additionally pointed out instances of delivery rushes, communication gaps, and noticeable cosmetic wear on the second-hand equipment received.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and pristine condition of the gym... See more

Service

Reviewers mention positive feedback about service, highlighting prompt, efficient, and professional... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and praise for the equipment.... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and often quicker... See more

Customer service

People report positive experiences with customer service, highlighting great communication and support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

I recently purchased a used Concept2 rower from Aston. It has very low usage, and was at a fair price. I picked it up in person, giving me the opportunity to test it out, and to meet Aston in person.... See more

Rated 5 out of 5 stars

By far the best customer service I have experienced. Aston went above and beyond throughout the whole process, great communication and even came down in person to assist with something. Great quality... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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No recent history of asking for reviews

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4.8

All reviews

(82)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

When I bought the machine through their website, my gym equipment were great at communicating and sent videos of the machine in working order as well as when it was ready to be shipped, which was all done very quickly.
Thankyou!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic 5* service

Ordered my ski erg on Tuesday, turns up Wednesday evening. Fantastic service. Equipment is basically brand new.
Wish I found Aston before I brought the treadmill & bike.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

By far the best customer service I have experienced. Aston went above and beyond throughout the whole process, great communication and even came down in person to assist with something. Great quality item too. Could not recommend more highly. Thanks Aston!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a peleton tread and Aston was…

Purchased a peleton tread and Aston was fantastic. Regular, quick responses to questions with videos etc. Delivery was quick and regularly updated.
Tread was in great condition
Very pleased with purchase and service.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Watt bike from…

I bought a Watt bike from MyGymEquipment and the experience was fantastic. Aston was very helpful throughout the process and the delivery of the bike was very efficient. The bike is also in superb condition. I would highly recommend.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with C2 rower purchase.

I recently purchased a used Concept2 rower from Aston. It has very low usage, and was at a fair price. I picked it up in person, giving me the opportunity to test it out, and to meet Aston in person. I am delighted with the rower, and with all aspects of the purchase. I can highly recommend his services to anyone looking for equipment for their home use.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging collection was a breeze (I am fairly local). No doubts about giving a solid, genuine 5 stars here. Thanks team.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the equipment and…

Really happy with the equipment and service I received from Aston. I even asked Aston after I received my wattbike if he had a comfort saddle and he sorted me out asap. Really happy. Recommend this website and service

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Peleton bike

Received my Peleton bike, packaged very well and the bike was in superb condition. Superb service, thank you very much.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Just received my wattbike from Aston.

Just received my wattbine from Aston.. can't fault the customer service I had off him..I'll admit I was slightly nervous with the purchase as it was a expensive one lol..but was put at ease with his communication throughout..Aston sent videos along the way to me of the bike which I found was very professional..we had a slight issue along the the way but Aston dealt with this very professionally which led to me having a very good end result..I'd recommend him 100 percent if anyone is thinking of making a purchase from him..cheers Aston 👍

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Very easy and great kit

Very easy experience from start to finish, Aston sourced 5 bike ergs in great condition for me. There were some issues with couriers but he sorted everything out and made the process seamless

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and easy to deal…

Great communication and easy to deal with. He sent videos of the bike before shipping and the bike we received was in perfect condition. I have already recommended him to other people and would happily buy from him again

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience- great bike!

Aston was really helpful over the phone and messages. Allowed us to visit and view peloton+ bikes, which were all excellent quality. Would definitely recommend to anyone looking to purchase 2nd hand peloton gear.
Thanks Aston!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Wattbike and a great…

Excellent Quality Wattbike and a great service. Delivered as agreed to Belfast and delivery on time. Sent a video of the product itself and then a photo as it was being loaded on the delivery truck. Would definitely recommend

29 July 2025
Unprompted review

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