I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more
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A colleague recommended them to me
A colleague recommended them to me. I reached out on a weekend and received a response in under an hour. Bettina was incredibly proactive, explained everything clearly, and handled the entire transfer from my previous insurance without me having to do anything.
I'm not German and it shows
I'm not German and it shows, especially with bureaucracy. Bettina helped me translate all my documents into English and explained every step. It felt like having a friendly coach throughout the process.
Professional, fast and serious!
I had a really nice experience with this company from the first moment I told them I need help. They took care of my problem imediately and they done the impossible and fixed my problem before I got any penalties. Bettina was even working on my problem while she was boarding for a flight. They sent me different health insurance deals and explained me all the details and differences between them and they found for me better prices than what I could find.
They are really professional and serious, they were extremely fast and they are actually really nice people that care and do their best to help and that is something really rare and hard to find.We need more people like them in our every day life :)
I needed prof of insurance fast for a…
I needed prof of insurance fast for a new job in Berlin. Michael got back to me in hours, arranged everything with my old provider and HR and I had everything sorted before the weekend. Relief doesn't even cover it.
Bettina helped me
Bettina helped me with the transition from public insurance and even contacted my old provider to clarify things I didn't understand. Everything was easy and fast.
As an expat
As an expat, I really appreciated how Michael explained everything in a way I could actually understand. The service was excellent
Honestly didn't expect it to be this…
Honestly didn't expect it to be this easy. Great support and smooth communication.
Since my German is limited
Since my German is limited, connecting with Bettina who could explain everything in English was incredibly helpful. She took the time to clarify each step, answered all my questions no matter how small, and kept checking in even after the agreement was complete. I truly felt supported from start to finish.
I needed insurance urgently for my new…
I needed insurance urgently for my new job. Michael responded right away and handled everything very fast. Super grateful.
I've never had such a smooth experience…
I've never had such a smooth experience with any type of service in Germany. Bettina made everything clear and simple.
Michael helped me understand my options…
Michael helped me understand my options without any pressure. He listened to what I needed and made sure I felt confident before moving forward.
Bettina was quick
Bettina was quick, clear, and extremely helpful. Everything was done in just a week of time.
I moved to Germany a few months ago and…
I moved to Germany a few months ago and felt completely lost trying to figure out the healthcare system. I got in touch with Bettina after seeing her mentioned in a Facebook group, and I couldn't have made a better decision. She patiently explained everything in English, compared the most suitable options for me, and guided me through the application process. She even double-checked details with my old provider and employer. What could have been a stressful nightmare turned into something surprisingly easy. She's responsive, knowledgeable, and genuinely cares. Highly recommend!
Moving to Germany
After moving to Germany, I was in desperate need of health insurance. I initially tried going about it myself, but after months of back and forth with frustrating providers, I needed help. Bettina was so professional, friendly, helpful, and fast. Everything I needed, she helped me to get. I couldn’t recommend her services enough!
The agent was patient
The agent was patient, not pushy at all, and helped me compare a few different options. Saved me a lot of stress and time.
Exceptional Service – Truly Deserving of 6 Stars!
I had an outstanding experience working with Bettina and her team. From the very first contact, they were quick to respond, incredibly helpful, and always professional. Every question I had was met with clear and easy-to-understand explanations, which made navigating the world of medical insurance much less overwhelming.
Bettina and her team took the time to understand my individual needs and provided thoughtful, tailored options without any pressure. Their knowledge, patience, and transparency gave me full confidence that I was making the right decisions.
Honestly, if I could give 6 stars, I absolutely would—but since 5 is the maximum, they'll have to settle for that! I highly recommend Bettina and her team to anyone looking for reliable and responsive insurance support.
I've got to give a shoutout to Bettina…
I've got to give a shoutout to Bettina for helping me switch from my old German health insurance to a private plan. She really knows her stuff and made the whole process super easy.
Bettina laid out a bunch of different private insurance options and broke down the comparisons so I could easily pick the right one for me. She also had my back when it came to all the paperwork, and she was always just a message away if I had questions.
Bettina's expertise and awesome customer service made a big difference in my insurance game. If you're looking to make the switch, I can't recommend her enough!
From the initial call and throughout…
From the initial call and throughout the onboarding process, my experience with Michael has been straightforward and positive. He was very transparent about the different insurance plans, ensuring I understood all the options available. His responsiveness stood out, as he promptly answered all my questions, no matter how many I had. Additionally, he offered valuable advice regarding my current plan and what I would need in the future, helping me make informs decisions. Based on my experience, I highly recommend him as an insurance advisor.
My wife and I have just moved to…
My wife and I have just moved to Germany to work for CANYON Bicycles. ExPat friends living here had suggesting exploring private health insurance, but navigating through both the companies, process and our current lack of German was more than challenging. Luckily I found Bettina. She quickly and efficiently helped us look at options, settling on the best one for us. In only a matter of days, we have been accepted and have smoothly solved what could have been a tough challenge. Bettina was great.
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