I cannot recommend Bettina and the team at myhealthcarebroker highly enough! As an expat in Germany, navigating the healthcare system on my own felt completely overwhelming. Bettina was incredibly pat... See more
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From the initial call and throughout…
From the initial call and throughout the onboarding process, my experience with Michael has been straightforward and positive. He was very transparent about the different insurance plans, ensuring I understood all the options available. His responsiveness stood out, as he promptly answered all my questions, no matter how many I had. Additionally, he offered valuable advice regarding my current plan and what I would need in the future, helping me make informs decisions. Based on my experience, I highly recommend him as an insurance advisor.
My wife and I have just moved to…
My wife and I have just moved to Germany to work for CANYON Bicycles. ExPat friends living here had suggesting exploring private health insurance, but navigating through both the companies, process and our current lack of German was more than challenging. Luckily I found Bettina. She quickly and efficiently helped us look at options, settling on the best one for us. In only a matter of days, we have been accepted and have smoothly solved what could have been a tough challenge. Bettina was great.
I couldn’t be more happy with their…
I couldn’t be more happy with their service, Bettina has been completely fantastic. She has provided the best advice for choosing the PKV and she is there for every inquiry you could have.
Excellent
I had an excellent experience switching to private health insurance in Germany with **Myhealthcarebroker.de . Bettina was incredibly polite and patient, explaining everything clearly and offering great suggestions to narrow down providers. Her professionalism, follow-up, and efficiency in closing the process were outstanding. Highly recommend!
Hello
Hello, I recently moved to Germany and needed to get the right private insurance. Unfortunately I did not speak German and was really lost between the various offers. Bettina has been tremendously helpful in providing me with a tailored contract that fits my needs. It felt good to be supported. Clearly I recommend Bettina if you plan to move to Germany and want to obtain the right medical coverage!
Bettina helped us arrange private…
Bettina helped us arrange private health insurance in Germany after moving from the UK. As we don't speak German, we were worried about the process, but she was extremely helpful, quick to respond, and very proactive. She clearly explained everything over the phone, and we would highly recommend her services.
Sorted me out quickly Needed insurance…
Sorted me out quickly Needed insurance fast for new job. Michael got everything ready in 1 Week including all the paperwork for HR. Saved me alot of stress.
Clarity in German Insurance
If you want clarity and straightforward answers to the confusing world of German Health insurance, this is your broker! Not only that, they provide white glove service for your on-going needs. No more google translate. Thanks Bettina
Best place for your health insurance needs
Would definitely recommend using 'My health care broker' for your private health insurance needs. Being a Expat, they made my whole journey very easy and you can communicate with them in English ;)
Bettina was super helpful and proactive in getting me a health insurance quote and with all the necessary documents, given I had a peculiar case
Iris did and amazing job managing all the claims, tax documents, employer document etc. Also assisted well during termination as I was moving out of the country
Highly Recommended for Expats
I moved here from New Zealand and honestly had no clue how Germany’s health-insurance system even worked. From day one, Bettina made everything so much simpler. She talked me through my options in plain English, and gave advice that fit my budget and lifestyle.
What I appreciated most was how it never once felt like she was just trying to make a sale. She genuinely cared: asking about my health history, and patiently explaining the difference between public and private plans, contribution rates, deductibles, extra coverages—you name it. Whenever I had a question (and I had plenty!), she always got back to me fast and never made me feel silly for asking.
Thanks to her expertise and honesty, I ended up with a plan I’m very happy with and confident in. I’d recommend Bettina to anyone on the hunt for a health-insurance broker. She’s knowledgeable, trustworthy, and is seems like she really cares about getting you the best deal.
I had surgery on my spine about 5 years ago, and was worried that this would either not be covered by the health insurance, or that it would make the premiums much higher. Due to her good relationship with the health insurance company, she was able to negotiate with them to cover this pre-existing condition at no extra cost. I was particularly happy with this.
MyHealthCareBroker is a very good…
MyHealthCareBroker is a very good company, supporting people with Private health insurance. I have a very good experience contacting Bettina, she has provided all the necessary information that I have requested as soon as she can. I’ll give full points when it comes to the customer satisfaction.
Good Experience!
I’ve had a fantastic experience working with Bettina as my healthcare broker. She is incredibly responsive, always getting back to me quickly with clear, helpful information. Whether I had questions about plan options or needed assistance with paperwork, Bettina was consistently supportive, knowledgeable, and efficient. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable and attentive support with their healthcare needs!
Billingual Support Simplified Everything
I'm not fluent in German, so having Bettina explain policy terms in English was a lifesaver. She translated all key documents and patiently answered follow-up queries until I felt totally comfortable.
I had an amazing experience with…
I had an amazing experience with Bettina as my health care broker, to covert to private health insurance, even though the process became a little complicated. She was conveniently reachable throughout the process and guided me well. Thank you!
I would 100% recommend for expats
I would 100% recommend for expats that are having troubles with German language. They will recommend you the best Insurance providers and then takes care of your invoice filling including the communications to the insurance provider. I heavily rely on them because insurance customer support have zero or very poor English support.
Precision and dedication
Bettina was instrumental to solve all the burocracy involved in the process. Clear and detailed, also repeating important concepts to make sure I fully got it. Always available.
Smooth Switch to Private Insurance
Bettina guided me step by step through the private insurance process. Her clear explanations removed all my doubts and the change was completely hassle free.
It was really smooth transition from…
It was really smooth transition from existing public insurance to a private insurance for me. Right from the beginning communications were clear and response was faster. Documentations were error free. Overall I'm happy with the support provided.
Reliable Follow Up Calls
After our initial meeting, I received a follow up call from Bettina to make sure I had no further questions. That personal check in was really appreciated and shows they care beyond just making a sale.
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