I would have given you 5 stars except for the way I had to place my order. I had to listen to and watch an annoying video for almost 15 minutes about a foot massager that I had absolutely no interest... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I did not know I was buying a subscription until I started receiving multiple orders. All I wanted to do was try the product. I reached out to the company who tried to give me the third order at a d... See more
Company replied
I love the product, but hate how they manage their ordering and complaints. I received a code for 20% off my order which was a large one ($1191.78) The code didn't work and I never received my 20%... See more
Company replied
My original experience was HORRIBLE ! I received a delivery of 6 jars just a month after my original purchase at a greatly inflated price. I was VERY SICK when I made the original purchase and... See more
Company replied
3.8
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
It is a exciting product that truly…
It is a exciting product that truly works. I have been sharing it with my friend. It's a shame you all don't have sample packet so more people to try it, which may increase your sales.
19 April 2026
Unprompted review
Reply from MyHiRelief
Hi Amy,
Thank you for your 5-star review!
We're thrilled to hear that you’ve had such a positive experience with MyHiRelief and that you’ve been sharing it with your friends. We truly appreciate your support and your thoughtful feedback.
Thank you again for taking the time to share your experience. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
the product eases my aches and pains
the product eases my aches and pains, as advertised!!
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Marilyn,
Thank you for your 5-star review!
We're delighted to hear that MyHiRelief has helped ease your aches and pains and that you’re happy with your experience. We appreciate you sharing your feedback and your support.
We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Terri,
Thank you for your 5-star review!
We're pleased to hear that reordering MyHiRelief is a simple and convenient process for you. We appreciate your continued support and are grateful you took the time to share your experience.
We wish you all the best and continued comfort!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Thomas,
Thank you for your 5-star review!
We're glad to hear that you’ve had a positive experience with MyHiRelief and that the product has worked well for you. We truly appreciate you sharing your feedback and support.
We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
confused
I wasn't happy about the way way you marketed the product then made me watch the extra video which then made me upgrade. I'm not sure if I am getting one or two different containers. I received a jar of total relief but nowhere does it say 2.0. So far I like the product but I am hoping the 2.0 is on the way.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi James,
Thank you for sharing your experience and for your 4-star review. We understand your concerns regarding the ordering process and wanting clarity about the product version you received.
We’re glad to hear you’re enjoying Total Relief so far. Our support team will be happy to review your order details and provide any clarification regarding your products. Please feel free to contact us at support@myhirelief.com, and we’ll be happy to assist.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
The total relief was great help and it…
The total relief was great help and it work great on nerve pain
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Ford,
Thank you for your 5-star review! We're pleased to hear that Total Relief has been a great help for you and that you've had a positive experience using it for nerve pain.
We truly appreciate you sharing your feedback and are grateful for your support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Vernon,
Thank you for your 5-star review!
We're pleased to hear that your order arrived in a timely manner. We appreciate you taking the time to share your experience and are grateful for your support.
We wish you all the best!
Kind regards,
Jason
MyHiRelief
The most wonderful stuff I’ve ever…
The most wonderful stuff I’ve ever used. Every time I see a friend that has pain from muscles or nerve pain I share my total relief with them then send a link to purchase it. I’ll probably never stop using it. It truly works. Thanks fir your offer.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Linnaia,
Thank you for your 5-star review!
We're delighted to hear that Total Relief has made such a positive difference for you. It's especially meaningful to know that you've been sharing it with friends and recommending it to others who may benefit from it.
We truly appreciate your kind words and your continued support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Great service and product
The service is exceptional . The product is even better. It doesn’t smell mediciny (if that’s even a word ). It works fast. I’ve shared it with some friends and they love it as well.
5 July 2026
Unprompted review
Reply from MyHiRelief
Hi Elsa,
Thank you for your 5-star review!
We're delighted to hear that you've had such a positive experience with both our service and our product. It's wonderful to know you appreciate the fast results and the pleasant scent, and we're especially grateful that you've shared MyHiRelief with your friends.
Thank you for your kind words and support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Turnaround time for switching my order…
Turnaround time for switching my order to another address excellent!
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Cynthia,
Thank you for your 5-star review! We're delighted to hear that the turnaround time for updating your delivery address met your expectations. It's great to know our support team was able to assist you quickly and efficiently.
We truly appreciate your feedback and wish you all the best!
Kind regards,
Jason
MyHiRelief
The relief is great!
The relief is great & I use it 2X/day for my feet & legs & sometimes other sore spots but I prefer not to have Autoship on my budget!
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Candace,
Thank you for your 4-star review and for sharing your experience. We're pleased to hear that MyHiRelief provides great relief for your feet, legs, and other areas of discomfort.
We understand that subscription preferences can vary depending on individual needs and budgets. We appreciate your feedback and are always committed to providing flexible support for our customers.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Total Relief
The product, Total Relief, has helped us tremendously! We use it daily, specially on our back & knees. First product I’ve found that really works. Thank you!
30 June 2026
Unprompted review
Reply from MyHiRelief
Hi Rick,
Thank you for your 5-star review! We're so pleased to hear that Total Relief has helped you tremendously and has become part of your daily routine for your back and knees. It's wonderful to know you've found a product that works well for you.
Thank you for sharing your experience. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
This stuff really works
This stuff really works. I would recommend it to everyone
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi,
Thank you for your 5-star review!
We're delighted to hear that MyHiRelief worked well for you and truly appreciate your recommendation. Your feedback means a great deal to us, and we're grateful you took the time to share your experience.
We wish you continued wellness and all the best.
Kind regards,
Jason
MyHiRelief
Customer service
Customer service was very helpful in resolving the issue
18 June 2026
Unprompted review
Reply from MyHiRelief
Hi Cher,
Thank you for your 4-star review!
We're glad to hear that our customer service team was able to assist you and help resolve your concern. Providing helpful and reliable support is important to us, and we appreciate you sharing your experience.
We wish you all the best and continued comfort!
Kind regards,
Jason
MyHiRelief
I am VERY happy with the help I was given.
My original experience was HORRIBLE !
I received a delivery of 6 jars just a month after my original purchase at a greatly inflated price.
I was VERY SICK when I made the original purchase and somehow a subscription was organised.
I didn't want this additional delivery and gladly I was allowed to cancel any future orders and was offered a 20% refund.
I am VERY happy with the help I was given.
Thank You
1 July 2026
Unprompted review
Reply from MyHiRelief
Hi Howard,
Thank you for your 5-star review and for sharing your experience. We understand your initial experience was frustrating, and we're very pleased that our support team was able to assist with canceling your subscription and providing a satisfactory resolution.
Your feedback means a great deal to us, and we're grateful for the opportunity to make things right. Thank you for your kind words, and we wish you all the best.
Kind regards,
Jason
MyHiRelief
The quick response
The quick response, and the comfort in knowing that they are helping me to get my products.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Nicola,
Thank you for your 4-star review!
We're pleased to hear that you appreciated our quick response and the support provided in helping you receive your products.
Your feedback is important to us, and we appreciate you taking the time to share your experience. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Strongly recommend this Magnesium Cream!
Strongly recommend this Magnesium cream! I am a diabetic with neuropathy symptoms. It really DOES help quite a bit. This is not a cure and that should not be the reason for buying this. It is the BEST product I have found, and you cannot beat the price and service of HiRelief.
You will be pleased with the pain and symptom control!
8 June 2026
Unprompted review
Reply from MyHiRelief
Hi Angel,
Thank you for your 5-star review! We're delighted to hear that our Magnesium Cream has provided meaningful relief and that you've had such a positive experience with both our product and customer service. We also appreciate you sharing your thoughtful perspective and recommendation with others.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Thank you for responding to my concern…
Thank you for responding to my concern expeditiously I appreciate the integrity of this concern and I have nothing negative to say about the business. Thank you again.
3 July 2026
Unprompted review
Reply from MyHiRelief
Hi Constance,
Thank you for your review! We're pleased to hear that your concern was addressed promptly and that you had a positive experience with our team. Your kind words about our integrity and customer service mean a great deal to us.
We truly appreciate your feedback and your support. Thank you for choosing MyHiRelief!
Kind regards,
Aga
MyHiRelief
Nightmare company
This has been a 3 month nightmare! Order completed accidentally, called to cancel immediately! Order was cancelled but order shipped anyway. Ok Followed return instructions, have tracking return information and acknowledged that they received. They have not refunded money and also have their product?
18 May 2026
Unprompted review
Reply from MyHiRelief
Hi Annmarie,
Thank you for taking the time to share your feedback. We understand how frustrating this experience has been.
We appreciate your patience throughout this process and regret that the experience did not meet your expectations.
That said, I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
CUSTOMER SERVICE WENT ABOVE AND BEYOND …
CUSTOMER SERVICE WENT ABOVE AND BEYOND TO RESOLVE MY PROBLEMS IT IS VERY IMPORTANT TO CUSTOMERS TO HAVE FEEDBACK AND A RESOLUTION I WIULD RECOMMEND THIS SERVICE THANK YOU SO MUCH FOR YOUR UNDERSTANDING I TIP MY HAT TO YOU DEBBIE WILKINSON ODESSA ONT
5 July 2026
Unprompted review
Reply from MyHiRelief
Hi Debbie,
Thank you for your 5-star review! We're delighted to hear that our customer service team went above and beyond to resolve your concerns. Providing timely support and effective solutions is very important to us, and we're grateful for your kind words and recommendation.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you all the best!
Kind regards,
Jason
MyHiRelief
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