I was concerned that I had 3 orders of 6 jars rather than just the two that I had wanted. Just a glitch in the wording which made it sound like a third order was enroute. I spoke with your help desk... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love their products and customer service. The ankle, leg, and shoulder massagers are wonderful. The only thing that I have an issue with is that I never received the set of knee massagers. Merleen... See more
Company replied
I wasn't happy about the way way you marketed the product then made me watch the extra video which then made me upgrade. I'm not sure if I am getting one or two different containers. I received a jar... See more
Company replied
My original experience was HORRIBLE ! I received a delivery of 6 jars just a month after my original purchase at a greatly inflated price. I was VERY SICK when I made the original purchase and... See more
Company replied
3.8
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
It feels smooth and smells great
It feels smooth and smells great. I have tried it on my legs and feet for cramps, it really works.
1 July 2026
Unprompted review
Reply from MyHiRelief
Hi Cindy,
Thank you for your 5-star review!
We're delighted to hear that you enjoy the smooth feel and pleasant scent of MyHiRelief, and that it has been helpful as part of your routine for your legs and feet.
We truly appreciate you sharing your experience and your support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Total relief
I didn’t realize this was an auto subscription. I wanted to cancel right away. They had already sent out the order so offered me 20% discount. It did take some time to get to me but did receive my last order.
18 June 2026
Unprompted review
Reply from MyHiRelief
Hi Sandy,
Thank you for your 5-star review and for sharing your experience. We understand your concern regarding the subscription, and we're pleased that our support team was able to assist you and provide a resolution.
We appreciate your patience regarding the delivery timeframe and are glad to hear you received your order. Thank you for giving MyHiRelief the opportunity to support you.
We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
GREAT SERVICE AND COMMUNICATION
7 July 2026
Unprompted review
Reply from MyHiRelief
Hi Hari,
Thank you for your 5-star review!
We're pleased to hear that you had a great experience with our service and communication. Providing helpful and responsive support is important to us, and we appreciate you taking the time to share your feedback.
We wish you all the best and continued comfort!
Kind regards,
Jason
MyHiRelief
I would wake in the night with burning…
I would wake in the night with burning toes & would put cold packs on them to cool them. They were so sensative I couldn't wear a closed in shoe. I saw your product & wanted to try anything. I apply Total Relief after shower in the morning & at night. The burning has stopped, I'm not waking up with pain & I can wear shoes. Amazing results & a lovely perfume . Thank you.
22 June 2026
Unprompted review
Reply from MyHiRelief
Hi Jane,
Thank you for your 5-star review and for sharing your experience with us. We're delighted to hear that Total Relief has become a helpful part of your routine and that you’ve experienced improved comfort in your daily life.
We truly appreciate your kind words and are grateful for your support.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Ronnie,
Thank you for sharing your experience. We understand how frustrating it must have been to encounter difficulties while trying to cancel your subscription or reach our support team.
Our goal is to make the support and cancellation process as straightforward as possible, and we take feedback like yours seriously as we continue to improve our customer experience. We'd appreciate the opportunity to review your account and assist you directly.
That said, I can confirm that the subscription has already been cancelled. Rest assured, you will no longer be charged, and no further shipments will be sent.
Regarding speaking with someone directly, our phone lines are currently undergoing maintenance and upgrades. At this time, we can only assist with support requests via email. This lets us keep clear records, so we can track and resolve your issue thoroughly and effectively.
Our support team has already reached out to you with full details and a resolution offer. Please also check your spam or junk folder.
Kind regards,
Aga
MyHiRelief
It is a exciting product that truly…
It is a exciting product that truly works. I have been sharing it with my friend. It's a shame you all don't have sample packet so more people to try it, which may increase your sales.
19 April 2026
Unprompted review
Reply from MyHiRelief
Hi Amy,
Thank you for your 5-star review!
We're thrilled to hear that you’ve had such a positive experience with MyHiRelief and that you’ve been sharing it with your friends. We truly appreciate your support and your thoughtful feedback.
Thank you again for taking the time to share your experience. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
the product eases my aches and pains
the product eases my aches and pains, as advertised!!
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Marilyn,
Thank you for your 5-star review!
We're delighted to hear that MyHiRelief has helped ease your aches and pains and that you’re happy with your experience. We appreciate you sharing your feedback and your support.
We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Terri,
Thank you for your 5-star review!
We're pleased to hear that reordering MyHiRelief is a simple and convenient process for you. We appreciate your continued support and are grateful you took the time to share your experience.
We wish you all the best and continued comfort!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Thomas,
Thank you for your 5-star review!
We're glad to hear that you’ve had a positive experience with MyHiRelief and that the product has worked well for you. We truly appreciate you sharing your feedback and support.
We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
confused
I wasn't happy about the way way you marketed the product then made me watch the extra video which then made me upgrade. I'm not sure if I am getting one or two different containers. I received a jar of total relief but nowhere does it say 2.0. So far I like the product but I am hoping the 2.0 is on the way.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi James,
Thank you for sharing your experience and for your 4-star review. We understand your concerns regarding the ordering process and wanting clarity about the product version you received.
We’re glad to hear you’re enjoying Total Relief so far. Our support team will be happy to review your order details and provide any clarification regarding your products. Please feel free to contact us at support@myhirelief.com, and we’ll be happy to assist.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
The total relief was great help and it…
The total relief was great help and it work great on nerve pain
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Ford,
Thank you for your 5-star review! We're pleased to hear that Total Relief has been a great help for you and that you've had a positive experience using it for nerve pain.
We truly appreciate you sharing your feedback and are grateful for your support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Reply from MyHiRelief
Hi Vernon,
Thank you for your 5-star review!
We're pleased to hear that your order arrived in a timely manner. We appreciate you taking the time to share your experience and are grateful for your support.
We wish you all the best!
Kind regards,
Jason
MyHiRelief
The most wonderful stuff I’ve ever…
The most wonderful stuff I’ve ever used. Every time I see a friend that has pain from muscles or nerve pain I share my total relief with them then send a link to purchase it. I’ll probably never stop using it. It truly works. Thanks fir your offer.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Linnaia,
Thank you for your 5-star review!
We're delighted to hear that Total Relief has made such a positive difference for you. It's especially meaningful to know that you've been sharing it with friends and recommending it to others who may benefit from it.
We truly appreciate your kind words and your continued support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Great service and product
The service is exceptional . The product is even better. It doesn’t smell mediciny (if that’s even a word ). It works fast. I’ve shared it with some friends and they love it as well.
5 July 2026
Unprompted review
Reply from MyHiRelief
Hi Elsa,
Thank you for your 5-star review!
We're delighted to hear that you've had such a positive experience with both our service and our product. It's wonderful to know you appreciate the fast results and the pleasant scent, and we're especially grateful that you've shared MyHiRelief with your friends.
Thank you for your kind words and support. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Turnaround time for switching my order…
Turnaround time for switching my order to another address excellent!
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Cynthia,
Thank you for your 5-star review! We're delighted to hear that the turnaround time for updating your delivery address met your expectations. It's great to know our support team was able to assist you quickly and efficiently.
We truly appreciate your feedback and wish you all the best!
Kind regards,
Jason
MyHiRelief
The relief is great!
The relief is great & I use it 2X/day for my feet & legs & sometimes other sore spots but I prefer not to have Autoship on my budget!
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Candace,
Thank you for your 4-star review and for sharing your experience. We're pleased to hear that MyHiRelief provides great relief for your feet, legs, and other areas of discomfort.
We understand that subscription preferences can vary depending on individual needs and budgets. We appreciate your feedback and are always committed to providing flexible support for our customers.
Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
Total Relief
The product, Total Relief, has helped us tremendously! We use it daily, specially on our back & knees. First product I’ve found that really works. Thank you!
30 June 2026
Unprompted review
Reply from MyHiRelief
Hi Rick,
Thank you for your 5-star review! We're so pleased to hear that Total Relief has helped you tremendously and has become part of your daily routine for your back and knees. It's wonderful to know you've found a product that works well for you.
Thank you for sharing your experience. We wish you continued comfort and wellness!
Kind regards,
Jason
MyHiRelief
This stuff really works
This stuff really works. I would recommend it to everyone
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi,
Thank you for your 5-star review!
We're delighted to hear that MyHiRelief worked well for you and truly appreciate your recommendation. Your feedback means a great deal to us, and we're grateful you took the time to share your experience.
We wish you continued wellness and all the best.
Kind regards,
Jason
MyHiRelief
Customer service
Customer service was very helpful in resolving the issue
18 June 2026
Unprompted review
Reply from MyHiRelief
Hi Cher,
Thank you for your 4-star review!
We're glad to hear that our customer service team was able to assist you and help resolve your concern. Providing helpful and reliable support is important to us, and we appreciate you sharing your experience.
We wish you all the best and continued comfort!
Kind regards,
Jason
MyHiRelief
I am VERY happy with the help I was given.
My original experience was HORRIBLE !
I received a delivery of 6 jars just a month after my original purchase at a greatly inflated price.
I was VERY SICK when I made the original purchase and somehow a subscription was organised.
I didn't want this additional delivery and gladly I was allowed to cancel any future orders and was offered a 20% refund.
I am VERY happy with the help I was given.
Thank You
1 July 2026
Unprompted review
Reply from MyHiRelief
Hi Howard,
Thank you for your 5-star review and for sharing your experience. We understand your initial experience was frustrating, and we're very pleased that our support team was able to assist with canceling your subscription and providing a satisfactory resolution.
Your feedback means a great deal to us, and we're grateful for the opportunity to make things right. Thank you for your kind words, and we wish you all the best.
Kind regards,
Jason
MyHiRelief
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