My Holiday Guide Reviews 

822
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, making the booking process smooth and enjoyable. Many people highlight the seamless organization of their holidays, with everything from flights to accommodations meticulously arranged. Reviewers frequently mention the excellent service and the ease of booking, often expressing their intention to use the company again for future trips. Some people also felt that the staff were very accommodating, patiently answering questions and providing various options to suit individual preferences without being pushy. However, one customer mentioned hoping for a group tour but was left to travel alone, which was not their expectation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Holidays

People report positive experiences with holidays, often praising the excellent service and helpfulness of the... See more

Service

Customers consistently note positive experiences with service, highlighting that everything ran seamlessly... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the quick and efficient... See more

Booking process

Customers had positive experiences with the booking process, often highlighting the ease and simplicity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more

Rated 5 out of 5 stars

Eric Young was professional and above and beyond amazing in helping me plan a Disney trip for my daughter’s 7th! He was very patient and offered lots of options till it suited my budget! The trip itse... See more


Company details

  1. Airline ticket agency
  2. Tour Agent
  3. Travel agent

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

822 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(822)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was my first time to booked with…

It was my first time to booked with this company and I’m glad that I didn’t change my mind in doing it. I would like to thank Eric Young for organising the travel package that suits our needs. He’s very efficient, friendly and helpful not rushing me to decide. I will definitely book with them again.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Weekend break

Would like to thank Tony for all his hard work finding some great deals for weekend breaks. Quick and efficient in getting back to me. Great in getting the best deal. Will use the company and Tony again.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

5 ⭐️ service

I have booked with this company several times and it never failed me.From start of booking into finishing my travel was excellent.My agent Eric has given an excellent support.It is highly recommended.⭐️⭐️⭐️⭐️⭐️

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Disney 2025

Eric Young was professional and above and beyond amazing in helping me plan a Disney trip for my daughter’s 7th! He was very patient and offered lots of options till it suited my budget! The trip itself was seamless and very enjoyable! Thank you so much Eric for putting our trip together! Definitely coming back for future holidays 😊

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Interesting breaks

I seen that the company advertised a interesting and different holiday to visit 3 places over choice of 6 or 9 nights ..
After initially writing to enquire Steve was quick to answer sent me details with price .. informed me he was there to answer any questions.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

Reached out to this travel agency to inquire a travel package and Robert responded to me right away. He is very efficient and considerate, giving me options to suit my preferences. While we are still deciding which package to choose, he is very considerate not rushing us unlike other agents. He is very efficient and ensures we are supported in all ways that he can.

30 August 2025
Unprompted review

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