Holo Alert Reviews 

231
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... See more

Rated 5 out of 5 stars

I had a very pleasant and informative conversation with Ara (a real person). Directions were very clear and my questions were answered completely. The call did not take long at all. Alan B. for Bre... See more

Rated 5 out of 5 stars

Easy to set up looking forward to having this safety device and like the idea that it goes with me anywhere in Canada

Rated 4 out of 5 stars

Have just received my emergency alert device. It was delivered in three business days. 😊. Customer support for setup and activation has been great. I’m a little confused as the blue call light is s... See more

Company details

  1. Emergency care service
  2. Security system supplier

Written by the company

Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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4.8

All reviews

(231)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

thank you very much for the Holo Alert

thank you very much for the Holo Alert. I feel more secure in my daily walk abouts and especially in the winter. I will have more confidence in walking on the ice and snow on the walk ways. A couple years ago I slipped on the sidewalk and it was dark. Will be walking in the dark again this year. Thanking everyone at Holo Alert for their great service.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and instru tion I have received this far.
Having this device and monitoring has given me a much needed piece of mind. I will most definitely recommend this to my friends and acquaintances.
Thank you so much
Yours truly
Linda Fleming

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Peace of mind

Great Canadian company. Everyone I spoke to was friendly and helpful. Delivery was prompt and set up easy. Thank you Holo for the peace of mind you provide to me and my family.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

The staff make the experience a…

The staff make the experience a wonderful peace of mind. The product itself is fabulous thumbs up. I feel so safe and secure knowing that if I fall I will receive the help I need. Awesome 💯 all the way around thank you so much ☺️

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Reading about Holo Alert made me…

Reading about Holo Alert made me wonder. I don't really think I need it, but then, I am in better health than most people my age (85) and I do live alone. I decided to contact them. My experience with the several reps I spoke with was great, they were polite, helpful, and knowledgable. Now that I have the device, my children and grandchildren tell me they feel more relaxed about me living alone and doing all the things they know I do. I still don't believe I need it, but then, if ever I do need it, it's too late to get one.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Halo Mini

I submitted an interest in receiving this product and the very next day I had a contact via phone his name was John who was very welcoming and informative .
The decision was made for me to get the Halo which I received the very next day, talk about fast service. So I spoke with John again who guided me through the process of installation which was a minute process.
I find the product quite handy, I have placed it around my neck and It is quite comfortable and almost forget that I am wearing it.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Confidence!

I feel a lot more confident wearing this device! I still stagger some but I am feeling better knowing someone out there has my back!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love this device!

I absolutely love this device and the team that works with it helping you fully understand it all. Very clear audio and prompt service upon pressing the button...very impressed! 💕

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service & Knowledgeable Representation of Product

The company rep immediately responded to my inquiry about their services. When I decided to follow through with connecting with a telephone call, their representative was very knowledgeable of their product(s) and services and able to answer my questions before they were even asked.

The rep with whom I was working was personable and connected with me later on upon delivery of the product to be on standby to ensure it was setup, connected and ready to go.

The product received was as described on the website and elaborated upon by their company representative.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Helpful help

The people are very helpful and easy to understand. They made sure their instructions were understood before proceeding with the initial setup. When a further call was required the follow-up was as good as the first step. Very personable people and a credit to the company.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Holo has restored my confidence to be able to enjoy my life again!!

I am a widow and have been contacted by many scam artists trying to sell me so many different things to help me to live better, so I tend to err on the side of caution. Last year I broke my ankle and even now after a year of therapy and surgery, I realize that my ability to walk again will always be impaired. I walk with a cane and have actually lost my balance and fallen. I was researching fall alert buttons but never received such a courteous or helpful encounter till I talked to David at Holo. He addressed all my issues and made me feel like my issues were important to their company. He guided me through the whole process from ordering to receipt to testing my life button. It is my life button now and I will always be grateful for all their help and wonderful and timely service and care. I live in a senior's retirement community and recommending Holo to my friends and neighbours. Being alone, it has given me back my confidence to go for a walk and enjoy my life.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

I changed from Life Line

I changed from Life Line and I have to say I found the fob to be heavy and I also didn’t like the silky cloth that covered the wires, no way of washing it. So when I was on Facebook I saw an add for a smaller Fob and lighter, and a lot less money I called and talked to Mia Klots. She has been wonderful she has gone above and beyond to help me.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

I was looking for a medic alert alarm…

I was looking for a medic alert alarm for my father and I google it and came across Halo though there were others who are selling the same product but I was impressed with their response and the customer representative was very professional and
knowledgeable and very patience. Honest straightforward information.

6 August 2023
Unprompted review
Rated 5 out of 5 stars

Honest straight forward informative interchange.

I was interested in pro-actively pre-planing my retirement years, living alone. I have been considering a medical alert alarm and decided to do something about it. I sent my contact info to Liberty Alert (Solo). I was contacted by one of their agents who thoroughly explained the product and the service agreement (prices & duration). A followup phone converation and decision was made to make the purchase. The Alarm was delivered within 2 days and a followup/activation call was made to set up the product and familiarize myself with product operation. Excellent customer service, honest straightforward information, no hard sell. I hope my health doesn't deterioate but should it head in that direction, I have peace of mind on hand. A very good experience.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

It gives peace of mind.

Very positive experience. Everything explained well. Makes me feel relaxed knowing I have someone watching my back. Thank you. Will keep you posted going forward.

27 July 2023
Unprompted review

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