mykeypremium.com Reviews 95

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent functionality and ease of installation, often highlighting its "plug and play" nature. Many appreciate that it works seamlessly with their original key fob, providing a convenient remote start solution. The customer service is frequently described as exceptional, with reviewers commending the team's responsiveness, helpfulness, and ability to resolve issues quickly. However, some customers experienced initial difficulties with product compatibility or receiving incorrect parts. These issues were often resolved through the company's customer service, though a few individuals reported prolonged troubleshooting or receiving units that still didn't work as advertised for their specific vehicle models.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the product's ease of installation,... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness and efficiency.... See more

Quality

Customers had positive experiences with quality. Many reviewers are genuinely impressed, stating that the... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and prompt replies from... See more

Based on these reviews

Rated 5 out of 5 stars

I installed the Kit but it wasn't working properly so I sent an email to customer support on a Saturday afternoon and within maybe 2 hours they replied with additional instructions for my hybrid, it t... See more

Rated 5 out of 5 stars

The product arrived in four days. Installation is very easy following the steps explained in the video; it only took me 20 minutes to install. At first, I thought it wasn't working because it took a f... See more

Rated 5 out of 5 stars

The remote starter was extremely easy to install, video was step by step and left nothing out!! The only issue is if you have a Canadian Santa Fe with the key immobilizer, the video doesn’t show how t... See more

Rated 5 out of 5 stars

My son purchased My Key Premium remote start a few years ago and I helped him install it. It was easy to install and worked well with the original Kia key fob. It stopped working sometime over the su... See more

Rated 1 out of 5 stars

I ordered a remote start system for my 2019 Kia Forte, and the tracking showed it as “delivered,” but I never received the package. When I checked the UPS tracking details, there was no... See more

Rated 1 out of 5 stars

Our Daughter bought her first brand new car. A 2023 kia forte base model. Went to a Kia dealership to buy her a remote start add on kit for Christma... See more

Rated 5 out of 5 stars

I received the remote start kit for my 2012 Hyundai Sonata - push start/stop option as a Christmas gift from my husband. We installed it together and the process took about an hour. I would have... See more

Rated 5 out of 5 stars

Great Product. I bought it like a year never had an issue works like intended. My car is sportage 2020 came without remote start this device gave me the ability to remote start it with the origin... See more

Rated 5 out of 5 stars

I ordered Hyundai Elantra Remote Starter 2021-2023 key ignition as my nephew's Christmas gift. I didn't realize his was 2024 model. I sent an email to support and they were very prompt in replying. Th... See more

Rated 5 out of 5 stars

I have a 2019 Hyundia Elantra and from an installation perspective this is a crazy simple compared to a traditional one of these. I didn't need any tools! I did have an issue, the auto unlock on app... See more

Rated 5 out of 5 stars

I picked up the MyKeyPremium remote start module for my Genesis G70 and I’m genuinely impressed. My original unit didn’t work, but their support team was fantastic — they walked me through troub... See more

Rated 5 out of 5 stars

I had an issue with my device but after I contacted MyKey. The associate Natalie was very promt to resolve the mistake, so if I left a review 1 week ago. It would not have been good but she made the s... See more

Rated 5 out of 5 stars

My 2026 has started off fantastic with this company! I’ve had the greatest pleasure with the customer service and they were even kind enough to send a harness that I was missing. The install was super... See more

Rated 5 out of 5 stars

I installed the remote start module yesterday in my 2012 Hyundai Elantra. The instructions provided were very helpful. I over thought the difficulty which made me do more than was necessary. From s... See more

Rated 5 out of 5 stars

Installation was incredibly easy and the video showed the process very clearly. The remote starter had very unpredictable behavior at first, but after a quick email to Natalie with customer support, t... See more

Rated 5 out of 5 stars

This business goes above and beyond! They helped ensure all parts to my remote starter worked accurately and were super attentive to my experience. The starter works perfectly, just as described.

Rated 5 out of 5 stars

I initially had an issue with the install and customer service was great to work with. Very responsive and helped troubleshoot the issue. They immediately sent me a replacement. It was an easy and qui... See more

Rated 5 out of 5 stars

Fantastic price and extremely fast install compared to other units I have installed. Easy option programming. Customer service quick response and helpful !! Purchased for my wife and installed it on C... See more

Rated 5 out of 5 stars

Purchased the car starter for son’s 2023 Kia Forte with Keyed start. After receiving the unit I installed it and it would not start the car. I contacted customer via email and we tried a couple of th... See more

Rated 5 out of 5 stars

Shipped quickly. Install video was right on the money. Other than a factory plug that was difficult to unplug, it went super easy and well. Works as advertised and the support was great. Highly recomm... See more

Rated 1 out of 5 stars

Ok, I am in Melbourne Australia with a 2022 Kia Cerato GT. I asked them via email if they had tested and confirmed the product work, they assured me yes. When I got the unit, installed it... See more

Rated 4 out of 5 stars

Product works great so far on my wife’s 2021 Hyundai Venue. Ran into a little issue during the install but customer service was very quick to respond via email. A little difficult to reach the harnes... See more

Rated 4 out of 5 stars

I was looking for a simple plug and play remote start for my GF car. The MyKeyPremium is just that, and eliminates the need of a professional installer, time to install, and cutting of any wires!... See more

Rated 4 out of 5 stars

This product works great on my 2022 Veloster N. There were some issues getting it set up, which took a while to sort out. Ultimately they sent a second unit and I had to disconnect a red wire on that... See more

Rated 4 out of 5 stars

It was good because it actually worked. The only thing is that i had to changed up a few things ( connection wise ) but overall its a good buy and I don't regret it so far.

Rated 4 out of 5 stars

It's a great product it works really well was a little tough to install one of the plugs had a little trouble getting it to work again after I disconnected my vehicle battery and reconnected it but al... See more

Rated 5 out of 5 stars

Works great on my 2013 Hyundai sonata! It remote stars my car by hitting the lock button twice! I like that I can unlock the car without the key fob, I just put in the pin and it will unlock! I also l... See more

Rated 5 out of 5 stars

Great customer service and care, very quick to respond to any questions even after hours or the weekend, I would recommend them to anyone one. Jared Moore 2022 Kona

Rated 5 out of 5 stars

I had purchased one of their kits for a '21 Velo N and it came in very quickly. I had encountered an issue with the installation and it would not work. I had reached out to them via email and in le... See more

Rated 5 out of 5 stars

Natalie is amazing!!!!! So knowledgable and responsive - was able to answers very technical questions and resolve my unique problem. Love this team. Happy holidays!

Rated 5 out of 5 stars

This is a great company with excellent customer service! After sending an email to their support team, they responded quickly and handled all of my needs.

Rated 5 out of 5 stars

Very happy with customer service and product.Now that it is installed and functional I'm very happy with this purchase. The original item received had the incorrect wiring harness. Customer service... See more

Rated 5 out of 5 stars

Ordered the unit for my 2019 Hyundai Santa Fe only to find out my SUV was an early 2019 that needed the 2018 harness. The correct harness was shipped to me and the remote start works perfectly.

Rated 5 out of 5 stars

Remote start kit works great , my wife is happy! Although I ordered a 2013-17 i30/Elantra GT kit, it did not fit my 2014 Elantra GT. It seems my 2014 Elantra GT is exactly like 2010-2016 Elantra. Ther... See more

Rated 5 out of 5 stars

The item purchased works just as expected, what was unexpected was the amazing customer service. There was some installation questions pertaining to the QR code provided but those were mitigated by q... See more

Rated 5 out of 5 stars

This was my first time installing anything on my car, it was difficult at first, it’s because, each model is different, some look exactly the same on the outside but different on the inside. However,... See more

Rated 5 out of 5 stars

Ordered a unit for my 19 sorrento didn’t work right I reached out and the customer service was awesome after we tried a few things they had another unit out to me installed in 7 minutes absolutely per... See more

Rated 5 out of 5 stars

It's an excellent product, I installed it on my Elantra 2017 limited, and it works wonderfully!

Rated 5 out of 5 stars

Incredible after-sales service. Customer service representative, Natalie, was prompt with email replies. Seeing the module might be defective, a solution was quickly proposed. Shortly after the orig... See more

Rated 5 out of 5 stars

The remote start it self worked great, didn't like that the kia stinger didn't come with remote start from factory but mykeypremium's remote start made it like it was from factory and the customer ser... See more

Rated 5 out of 5 stars

I purchased a unit for my mother’s 2020 Tucson push start and although I followed the instructional video(s) to the letter it would not start the car, the buttons on the key fob didn’t work either. Th... See more

Rated 5 out of 5 stars

Ok, I’ll be honest here, the first time I bought the product I was not happy as the module wasn’t functioning as it should be. I sent an email to Mykey premium team and I received a response the next... See more

Rated 5 out of 5 stars

Well-made product, and I would say their support is even better. They will help get things working again if you run into issues with installation.

Rated 5 out of 5 stars

I would like to acknowledge Natalie for her attention to customer service. I installed the mykey premium in a 2019 Kia Optima and had a small issue with the alarm activating when using the remote star... See more

Rated 5 out of 5 stars

installation of the unit was not difficult at all, the features it offered for us works real well. we did have a small install problem with set up. sent concern via e-mail and had quick responses to r... See more

Rated 5 out of 5 stars

I have a 2015 Genesis Ultimate that comes with an auto-start installed, so that cool, but Genesis forces you to download their application and pay a subscription to use it. This costs $200 annuall... See more

Rated 5 out of 5 stars

Easiest remote start kit I’ve ever installed 👍 Also customer service is 100% 💪 When my first kit arrived, I could not get it to work with my car. I called customer service and they walked me thro... See more


4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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Rated 4 out of 5 stars

Very good customer service

Unfortunately there were some technical issues with device provided, but thanks to the help of customer service, I received the correct device and it works on my car! Very useful, easy to install and so happy to have it!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

2016 Hyundai Azera

I ordered the remote starter for a 2016 Hyundai Azera and it was currently out of stock and MyKey Premium refunded the payment. After a couple of months, MyKey Premium sent an email notifying me the part I needed was now available and offered me a discount for being patient. I placed the order and the device showed up in a couple days. Installed the device in less than 30 minutes and it worked like a charm. A big thank you to MyKey Premium and specifically to Natalie of the Support Team with great communication throughout.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

I ordered this remote start for my 2015…

I ordered this remote start for my 2015 Elantra. I had an issue with installing this due to a bracket was in the way. I contacted customer support team and Natalie was quick to respond with tips and documents from other customers to help with the install. These tips were a great help. I was finally able to get the remote start installed and it works great. A BIG thank you to Natalie for all the support, much appreciated.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive and focused on customer!

The customer service was awesome. I had ordered the wrong product at first. The one that I needed, I think there were still developing it. I think they put a RUSH on getting it done to help me out. So very impressed. It was pretty easy to install and works flawlessly. Thank you!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

First

First, I ordered the device for a certain vehicle and it was currently out of stock and MyKey Premium refunded the payment. After a couple of months, MyKey Premium sent an email notifying me the part I needed was now available and offered me a discount for being patient. I placed the order and the device showed up in a couple days. Installed the device in less than 30 minutes and it worked like a charm. A big thank you to MyKey Premium and specifically to Natalie of the Support Team with great communication throughout.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Canadian 2019 Santa Fe …

Had a bit of a problem when I started, there was a metal frame around my module on a Canadian Santa Fe which made me nervous to proceed, I contacted Mykeypremium and customer service Natalie sent me what other Canadians did to have access to the module. I did what she sent me and after that the installation was such a breeze, works just like they say it does. Thank you Natalie for the great support.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

CUSTOMER SUPPORT IS

CUSTOMER SUPPORT IS
AWESOME! Natalie was quick to respond to my questions. She and her team identified the issue with my install and provided very specific steps to follow. PROBLEM SOLVED! The remote starter works great and I am a happy customer. Installation was really straight forward after getting the dip switches set correctly. I highly recommend MyKeyPremium!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Best gift.

I got this product as a gift. I had trouble with the installation and contacted support. Even though it was by email they got back to me very fast and my issue was resolved fast. I’m very happy with Mykey.

12 February 2025
Unprompted review
Rated 4 out of 5 stars

This product works very well

This product works very well. I had issues with the initial instructions provided but customer support helped flawlessly. The number on the website seems like a no go but the email works perfectly. I feel like they can improve on the instructions for every vehicle because the video for my Kia Cadenza was not uploaded as well as update or remove the phone number online but other than that this is a great product and a great, helpful company. I highly recommend.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Product

I have been using it for 2 years.
Excellent product.
Works as advertised.
Easy Install - install videos are spot on.
Delivered on time.
Great customer support.
Would highly recommend.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

I received a kit for my 2015 Genesis…

I received a kit for my 2015 Genesis sedan as a gift for Christmas. I ran into a couple issues that were completely my fault. I reached out to support and emailed back and forth with Natalie. She was very helpful, responded in a timely manner and helped me correct my issue. Everything works as it should and I am happy with my gift.

29 December 2024
Unprompted review
Rated 5 out of 5 stars

This is a 2nd purchase of this Plus and…

This is a 2nd purchase of this Plug and play remote starter. I purchased one for my 2019 Tuscon 2 years ago and have had no issues. Just purchased another one for my daughters Tuscon. Natalie in customer service super helpful. Was going to return cuz daughter was going to trade her car in. Natalie took care of everything. But we decided to keep the car so ended up keeping the remote start. Did not install yet as car is being worked on but I'm sure there will be no problems.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy

I purchased and installed a mykeypremium system on my wife's car and couldn't be happier with the system. Natalie has been a pleasure to deal with.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and product.

I had a concern about the shipping speed and it was handled immediately and professionally.

The remote start was just as described. The plug and play was wonderful. It was install by a 16 year old in less than two hours. The first night after it was installed, we woke up to -17 degree weather. The car started right up.

Our daughter is still getting the hang of starting it with her key fob. For some reason she puts her car into panic mode and we haven't figured out why. Her father and I don't have that problem so it is not the fob or install, just her fingers.

I highly recommend this company and their product!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

I have installed the remote start…

I have installed the remote start interface in my 2023 Kia Forte. The installation was seamless and well within the abilities of most people. I was in direct contact with Natalie at Mykeypremium. She acted quickly and resolved the issue. The customer service is very responsive and friendly. I will recommend this product and company to anyone

Ron in Virginia

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent purchase

I just finished installing MyKey Premium on my 2012 Hyundai Sonata, and it works perfectly. Although the installation of the driver side cable was a bit difficult, it's just because of my large arms and hands. This was an excellent purchase, and it's already relieving the stress of starting my car in cold weather, with the added features of automatic locking and unlocking!

24 November 2024
Unprompted review
Rated 5 out of 5 stars

Incredible company to buy from

I can’t say enough good things about this company and Natalie from customer service. Not only is the product excellent, the company communication, support, and return policy are incredible too.

I had to return the first remote start that we bought because the friend who was going to install it had been in a bad accident. Natalie was so kind and understanding that I happily bought the same remote start once our friend was feeling better. It works wonderfully and the support for installation is unmatched. You can buy from MyKey Premium with confidence it’s money well spent and you’ll have a working remote start in no time. Shipping was faster than expected and perfect both times.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

I installed this remote start system in…

I installed this remote start system in my 2019 Hyundai Sonata, and it’s one of the best decisions I’ve made. The range is excellent, and it works great with my original key fob. Installation was straightforward and the customer support team was incredibly helpful. It’s a great feeling to step into a cooled car on a hot day. Highly recommend this product.

20 November 2024
Unprompted review

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