My Law Matters Reviews 

701
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 215 reviews, reviewers had a great experience with this company. Customers praise the legal team for providing clear explanations and handling property transactions smoothly. Consumers frequently mention that staff members are responsive, professional, and deeply supportive throughout the entire process. People appreciate the detailed guidance and straightforward advice received. Some reviewers were not happy with communication issues and unexpected delays. People experienced prolonged waiting times for email replies and felt compelled to chase staff constantly for progress updates. Others noted difficulties in reaching anyone by phone when trying to get timely answers. Several clients also reported missed deadlines and unreturned voicemails.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting efficient and professional legal... See more

Staff

Consumers experience great satisfaction with the staff, frequently highlighting their helpfulness, clear... See more

Customer service

People report ambiguous experiences with customer service regarding their interactions. While many reviewers... See more

Response time

Reviewers express mixed feelings about response time, with many customers praising the team for being... See more

User experience

Users describe satisfaction with user experience, highlighting an easy, reassuring, and stress-free process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I cannot complain about the work but the legal department need to keep us informed maybe on a weekly basis, either by a phone call or email. The portal used for this company was only used to upload do... See more

Company replied

Rated 5 out of 5 stars

We had a great service from Sonia & Selina at my law matters on purchasing our first house, from start to finish their conveyancing service was very professional and organised. They explained everythi... See more

Company replied

Rated 5 out of 5 stars

The service we received from the team was exceptional, considering the fact we had an extraordainry situation to navigate through at the most crucial time. Special thanks to Manleen who was avaiabl... See more

Company replied

Rated 5 out of 5 stars

I had a positive experience with My Law Matters. From the very first contact, Ranjit and Rohan were kind, patient and easy to talk to. Everything was explained clearly. I was always felt listened wi... See more

Company replied


Company details

  1. Property lawyer
  2. Divorce Lawyer
  3. Estate Planning Lawyer
  4. Family Lawyer
  5. Law firm

Written by the company

Private Client Solicitors specialising in Wills, Probate, Family Law & Property Conveyancing


Contact info

4.2

Great

TrustScore 4 out of 5

701 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(701)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honesty and straight forward advice and…

Honesty and straight forward advice and service.
Archie kept me updated on every progress for sale of my property.
Recommend 100%

9 February 2026
Unprompted review
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Reply from My Law Matters

Dear Marc, we have loved reading your kind review and are glad that you found Archie and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Anjeela was very professional and kept…

Anjeela was very professional and kept me updated about the sale of my property.

7 February 2026
Unprompted review
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Reply from My Law Matters

Dear Vinay, we have loved reading your kind review and are glad that you found Anjeela and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with My Law Matters in Wolverhampton. From the very beginning, the team was professional, approachable, and extremely supportive. They took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful situation feel manageable and straightforward.

Their attention to detail and genuine care for my case really stood out. I felt listened to and valued as a client, and the service I received exceeded my expectations. I would highly recommend My Law Matters to anyone looking for reliable, knowledgeable, and trustworthy legal support.

6 February 2026
Unprompted review
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Reply from My Law Matters

Dear Karan, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful.

6 February 2026
Unprompted review
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Reply from My Law Matters

Dear Amina, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

A truly positive experience

I had a really positive experience with My Law Matters. From the very first contact, everyone was kind, patient and easy to talk to, which made a big difference for me. Everything was explained clearly and in a way that was easy to understand, and I always felt listened to and supported. The whole process was handled smoothly and with genuine care. I’m truly grateful for the help I received and would happily recommend them to anyone looking for trustworthy and friendly legal support.
Thank you so much, best wishes to the whole team.

5 February 2026
Unprompted review
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Reply from My Law Matters

Dear Sylwia, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

We have been dealing with My Law…

We have been dealing with My Law Matters for few years,we always found them polite and efficient,keeps us posted about the progress.

4 February 2026
Unprompted review
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Reply from My Law Matters

Dear RN Properties, Thank you so much for taking the time to leave us such a thoughtful review.

We really appreciate your continued support and the trust you place in My Law Matters. It’s great to hear you’ve found our team polite and efficient.

We’re looking forward to working with you on many more cases and will do our best to keep delivering the level of service you’ve come to expect.

Rated 5 out of 5 stars

Wonderful service

16 January 2026
Unprompted review
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Reply from My Law Matters

Dear Sir/Madam, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Outstanding service from start to…

I just want the thank My law Matters for all there hard work and professionalism in dealing with all my legals for my new home. Myself and my family are very grateful for great communication and support given to us. Everything was explained carefully even though it was my first time buying a home they were really patient and made me understand everything.

A special thanks to Priyanka who was always professional and kind to me and my wife and made us feel comfortable.

Thank you
Gee & family

4 February 2026
Unprompted review
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Reply from My Law Matters

Dear Gurdeep, we have loved reading your kind review and are glad that you found Priyanka and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

A very efficient dependable legal team

MyLaw Matters are just really easy to work with. They’re professional but down to earth, and they explain things in a way that actually makes sense for ordinary folks, instead of drowning everything in legal jargon.

They keep things moving and make sure the client is not left wondering what’s going on, which takes a lot of the usual stress out of the process. Messages get answered quickly and properly, and nothing feels like too much trouble, which is a great plus when compared to some other legal firms I have dealt with.

Everything feels well organised behind the scenes, so it’s clear they know what they’re doing and stay on top of things. It’s the kind of service that makes a situation feel a lot more manageable.

A solid, dependable team that I would feel comfortable recommending. I would definitely recommend them to anyone needing legal help.

4 February 2026
Unprompted review
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Reply from My Law Matters

Dear Bal, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Got the completion done in the time frame

Dalvinder and Abraham where fantastic through a very stressful time keeping me updated

28 November 2025
Unprompted review
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Reply from My Law Matters

Dear Sir/Madam, we have loved reading your kind review and are glad that you found Abraham , Dalvinder and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Raj Malhi

Excellent work by Law Matter, especially Rohan who was very experienced and professional.

3 November 2025
Unprompted review
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Reply from My Law Matters

Dear Raj, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

I had completely lost hope on my case…

I had completely lost hope on my case till I was referred to My Law Mtters, very professional, cordial and understanding, my problem was sorted out so quickly and efficiently without messing around.

14 January 2026
Unprompted review
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Reply from My Law Matters

Dear Rakshith, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Excellent work done

Excellent work done, very professional team..highly recommended 👍

2 February 2026
Unprompted review
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Reply from My Law Matters

Dear Neha, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Great work from team once again

Great work from team once again. Appreciate all the excellent services MyLawMatters provides.

2 February 2026
Unprompted review
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Reply from My Law Matters

Dear AT, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

I’m very happy with the great and fast…

I’m very happy with the great and fast service I received for My Law Matter. The process was smooth, communication was clear, and everything was handled efficiently and professionally. I truly appreciated how quickly things were resolved and the reassurance provided throughout. I would highly recommend their services to anyone needing reliable legal support.

14 January 2026
Unprompted review
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Reply from My Law Matters

Dear Nadeem, we have loved reading your kind review and are glad that you found My Law Matters team helpful.

We’re grateful for your recommendation and look forward to continuing our strong working relationship with you.

Rated 5 out of 5 stars

Best lawyer and service I have used…

Best lawyer and service I have used from start to finish, professional, very knowledgeable and always remained in contact and updates with what was happening, will use them over and over, the lawyers were the most friendliest and professional people I’ve come across in the industry, Thankyou so much

6 January 2026
Unprompted review
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Reply from My Law Matters

Dear Lee, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Very good firm

I had dealings with 3 members of staff and they were all very helpful and informative. They acted promptly and did not waste any time. Every email or message was responded to in a very timely manner, despite a house sale being attempted through the Christmas period. Very pleased with the service received from this firm and would recommend.

28 January 2026
Unprompted review
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Reply from My Law Matters

Dear Sue, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Serena and Angela and Kaithlin was very…

Serena and Angela and Kaithlin was very helpful. I was a bit unsure at the initial stage but in the end the support was top notch.

26 January 2026
Unprompted review
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Reply from My Law Matters

Dear Oluseyi, we have loved reading your kind review and are glad that you found Serena, Anjeela, Kaitlyn and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Outstanding service from start to finish.

My Law Matters provided an exceptional level of professionalism, clarity, and care throughout the entire process. The team was incredibly responsive, knowledgeable, and genuinely supportive, making what could have been a stressful experience feel smooth and straightforward. Every step was clearly explained, and I always felt confident that my case was in safe hands. I would highly recommend My Law Matters to anyone looking for reliable, efficient, and client-focused legal support. Truly an excellent firm.

27 January 2026
Unprompted review
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Reply from My Law Matters

Dear Morteza, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

The MLM team really helped me with my…

The MLM team really helped me with my transaction and were very efficient.

15 January 2026
Unprompted review
My Law Matters logo

Reply from My Law Matters

Dear Nish, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

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