No free shipping anymore. Now that they have deleted all of the discount codes from their system that I used to use, it's no longer worth it, the products are just way more expensive than at the shop... See more
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See what reviewers are saying
I have purchased quite a few big ticket items at My Layby and would highly recommend that people buy through them. It's so much easier to layby and adjust payments to what you can afford. To be able t... See more
Been over a month since paid item off.. a number of emails have been sent asking what was going on and where it was.. but hear nothing back #edit day after this was posted Mylayby contacted me and... See more
Company replied
I used this company for years and could not complain at all, but that's no longer the case there is just no customer service any longer you have to email and wait for a reply which is days doesn't... See more
Company replied
Company details
- Department store
- Childrens Toy Store
- Electronics store
- Home Furniture Shop
- Homewares Shop
- Video Game Shop
Written by the company
Online layby store offering flexible payments up to 12 months long on over 40k products.
Contact info
58 easey st Collingwood, 3066, melbourne, Australia
- 1800 183 083
- customerservice@mylayby.com
- mylayby.com
Love my layby works very well for me
17 June 2021
Thank you for having my layby
Thank you for having my layby. I don't always have the money and having to do this doesn't hurt the budget with my family
17 June 2021
Payment plans are affordable and website is easy to navigate
Payment plans are affordable
I’ve always got what I’ve paid for and ordered.
Great products on offer.
17 June 2021
I’m still waiting for delivery
17 June 2021
Reply from My Layby Australia
Hi Donna, thank you for your review and I am very sorry to see your delivery is delayed. This is certainly not what we expect. I can see you have already been in contact with the CS team and they have provided you with an update about this issue. It will be resolved shortly and our sincere apologies for the inconvenience.
Didn't take my waiting payment from ba…
Didn't take my waiting payment from bank then cancelled lay-by due to un available funds!!!!!!. Then take money from my balance re fees lol !!!!!!!
UNBELIEVABLE
17 June 2021
Reply from My Layby Australia
Thank you for taking the time to provide your feedback. As it is so important, we always aim to have details regarding payments as clear as possible. Our apologies if a misunderstanding has taken place with regards to your order.
Correspondence is exceptional.
Correspondence is exceptional.
Resolving issues almost immediately
Thank
17 June 2021
Hi I have been using my layby for a few…
Hi I have been using my layby for a few years now , It is the best site ever invented, I tell all my clients to jump on and have a look and they are also impressed. The customer service is absolutely amazing , When I have sent emails I get a response extremely quickly .
Thankyou for the wonderful service I will keep using this and I will also recommend everyone I know .
Kind regards Linda
17 June 2021
Found the mechanism for lay buying…
Found the mechanism for lay buying through this website to be easy to navigate and complete purchases
17 June 2021
i love my laybuy!
17 June 2021
Easy to navigate through site and then…
Easy to navigate through site and then the linking stores. Really enjoy my shopping experience. Thankyou
17 June 2021
Rude and totally unprofessional
Rude and totally unprofessional
Will never deal with this company again
Money hungry grabbing company
17 June 2021
Reply from My Layby Australia
Thank you for your review. I must admit I am stumped as to what has prompted this review. Looking at your order your payment plan was completed smoothly and in line with your initial request and your order was delivered 4 business days after your final payment which is well within our standard time frame. I would welcome further conversations with you so we can get to the bottom of what has gone wrong. We hate to think of a customer being dissatisfied.
I have used my lay-bayA
I have used my lay-by Australia for the past few years now and fine them very very good.
They deliver on the day they say without a problem.
Would recommend them very highly
17 June 2021
I've been using mylaybuy for years and…
I've been using mylaybuy for years and I've found it very easy to manage my xmas presents. I like that I get a credit if the product price drops during my layby
17 June 2021
Love this website easy to pay off items
17 June 2021
Great choices of items to purchase
17 June 2021
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