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My London Transfer Reviews 

202
•
TrustScore 4.5 out of 5

4.5

Taxi service
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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional drivers for being exceptionally polite, extremely helpful with heavy luggage, and consistently punctual throughout all airport transfers. Consumers also note that the modern vehicles provided are impeccably clean, very comfortable, and always ensure a wonderfully smooth journey. Some reviewers were not happy with scheduling, mentioning frustrating instances where drivers arrived significantly late or completely failed to show up for scheduled rides. A few customers also noted unexpected difficulties with pickup locations, coordination problems, and communication issues regarding specific vehicle details well before departure.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual drivers, smooth and comfortable... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional... See more

Delivery service

Consumers find delivery service to be ambiguous, as experiences vary significantly. While many reviewers... See more

Location

Reviewers share mixed feedback about location details, ranging from seamless pickups to frustrating... See more

Quality

Reviewers highlight positive aspects of quality, noting that everything was perfect and very good. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

Couldn't fault them at all. Our drivers were extremely helpful as i am in a wheelchair. Great communication leading up to the arrival times. Always kept us updated on how far away they were. Both taxi... See more

Rated 5 out of 5 stars

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next... See more

Company details

  1. Taxi service
  2. also in
  3. Airport
  4. Airport shuttle service
  5. Minibus taxi service
  6. Tour operator
  7. Transportation service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(202)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent option for last minute airport pick up

It wasn't until we were boarding our flight headed to Heathrow that we realised we hadn't booked a pick up! We made the booking at what would have been 2AM in London, for an 11AM pick up, and the process from start to finish was very fast, convenient and the service agent that helped us was very polite! When we were picked up, the car was clean, and the driver was wonderfully polite. We reached our destination easily and with no issues at all!

I would recommend this car service to anyone in need!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I was very nervous about arriving at…

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next time I'm down. Very reasonably priced, lovely clean car and a really fantastic driver. Thank you 😊

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly driver

Friendly driver, pickup in time, made real effort to get us to the airport as soon as possible

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything was satisfactory

Everything was satisfactory, the driver was helpfull and the service was great. Thank you very much and the next time we'll be traveling, we will book through your company again!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience!!

Excellent experience— not only is this service less expensive than any of the other forms of transportation from Heathrow to the city, they make an extra effort to accommodate travelers. We had a truly incredibly experience with our driver, a world traveler who was both friendly and.inspiring. Highly recommend!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

First of all starting with the…

First of all starting with the communication via WhatsApp and the flexibility shown when we had to change our destination—everything was truly excellent and highly recommended.

It might work better if the driver were waiting in the arrivals hall with a name sign. As it was, we unfortunately had to search for the vehicle for a few minutes.
After a phone call with the driver, we finally found him.
The driver, by the way, was very nice.

Regards Mike

28 March 2026
Unprompted review

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