Lunavia Reviews 669

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, with many reporting significant improvements and successful results even after trying numerous other solutions. The quality of the product is consistently highlighted, with people noting its ease of use and quick-drying properties, making it simple to incorporate into daily routines. Reviewers also commend the staff for their professionalism, knowledge, and helpfulness, often mentioning personalized guidance and support throughout their journey. The customer service is frequently described as exceptional, with many appreciating the prompt responses and detailed explanations provided by representatives. However, some reviewers were not happy with the product's efficacy, stating they saw no improvement or that it did not work for them. A few other people also felt that the customer service was unhelpful or that there were issues with billing and unclear subscription terms.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that they have... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The phone call with Joice was extremely helpful, taking me step by step through the process to improve and to eliminate the toe fungus that has been an embarrassment for year gone by. She i... See more

Company replied

Rated 5 out of 5 stars

First and most important I have seen improvement for the first time with any over the counter product. The customer service really shocked me though. I contacted them and within hours received a respo... See more

Company replied

Rated 5 out of 5 stars

My experience with this product was totally amazing all was need was patience, following directions. Im one of the ones that'll keep it all the way 💯 meaning im gonna tell that whole truth , nothin... See more

Company replied

Rated 5 out of 5 stars

Most businesses in this line of work focus on the products sold by the company rather than the clients who are seeking answers to their needs. Aiza gave a thorough presentation that integrated the pr... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

669 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

It was a slow process that ended up…

It was a slow process that ended up working out properly. I am satisfied.

11 March 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Arlyn,

Thank you so much for your 4-star review! We are absolutely thrilled to hear that the process ended up working out properly and that you are satisfied with your results. We completely understand that waiting for visible changes can be testing, and we validate how frustrating it can feel when progress moves slowly. Nail transformation takes real time, and your patience is incredibly admirable.

We confidently assure you that our formula is built for lasting, healthy results rather than quick fixes. Your dedication paid off, and we are fully committed to ensuring your experience with us continues to be smooth, transparent, and completely successful!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Awesome Experience

I spoke with Francine and she knew her products well. She not only explained how to use the product but she told me what was in the product that made it useful. I love that!! She didn't sound like she was
going by a script either!

24 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Alice,

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had such a great experience with Francine and loved getting a genuine, script-free breakdown of our ingredients. We completely understand that waiting for visible results requires a lot of patience, and we validate how eager you must be to see those big changes as you cross the one-month mark.

Nail transformation is a naturally slow process, but we confidently assure you that knowing exactly what is inside the product helps show how hard it is working beneath the surface. Francine and the rest of our team are fully committed to keeping your journey transparent, informative, and completely successful as those healthy changes begin to emerge!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

So far, so good

So far, I have seen an improvement in my nails, which makes me very excited.

26 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marci,

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you are already noticing an improvement in your nails—that excitement is completely well-deserved. We also completely understand that while the initial changes are starting to show, waiting for those major, definitive transformations takes a lot of patience, and we validate how eager you are to see even bigger results as you hit the one-month mark.

Because nails grow slowly, we confidently assure you that seeing early progress is a fantastic sign that the formula is working beautifully for you. Staying consistent with your daily routine is the absolute best way to keep that momentum going, and we are so excited to see your healthy nails continue to emerge!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 3 out of 5 stars

My journey for clean beautiful toes

I've only been using it for a little over 3 weeks I don't see any changes yet but in my mind I feel like I'm doing the best I can to get rid of this toe fungus slowly but surely I've even trimmed down my toenails again so the medicine can get actually on top of new toenail would see what we see and go from there

26 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jackie,

Thank you for sharing your update and for giving the treatment a consistent try.

At just a little over 3 weeks, it’s still very early in the process for visible changes to appear. Toenail improvement typically follows the natural growth cycle of the nail, so progress tends to show gradually as a new, healthier nail grows in and replaces the affected area.

At this stage, consistency is key, and many users begin to notice clearer signs of improvement as they continue through the treatment cycle.

It’s great that you’re keeping your nails trimmed and ensuring the product can reach the nail surface; that consistency really does matter!

We appreciate you staying with it, and we’re here if you have any questions as you continue your journey. For additional assistance, you can also reach us at wecare@mylunavia.com. We are here to help!

Warm regards,

Alejandra
Lunavia Customer Care Team

Rated 5 out of 5 stars

Order on time

Great costumer service order on time looking forward for the pen to work

19 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Iris,

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you experienced great customer service and received your order right on time. We completely understand that waiting for visible results requires a lot of patience, and we validate how eager you must be to see those big changes as you reach the one-month mark.

Nail transformation is a naturally slow journey, but we confidently assure you that your dedication will pay off. The formula is working hard beneath the surface, and keeping up with your daily routine is exactly how you will see those healthy results start to emerge soon!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Lunavia pens are easy to use

Lunavia pens are easy to use. I found it simple to set the habit of applying the solution both morning and night. It dries quickly enough that my morning routine, which doesn't have much spare time in it, still works fine.

I'm about a month in, and haven't seen much change yet, but that is normal according to Lunavia. Hoping to see big changes soon!

26 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Dana,

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that the pens fit so seamlessly into your busy morning and night routines and dry quickly enough to keep you on schedule. We completely understand that waiting for visible results requires a lot of patience, and we validate how eager you must be to see those big changes after a month of dedicated, twice-daily application.

Nail growth is a naturally slow process, but we confidently assure you that your consistency is building the perfect foundation for success. The formula is working hard beneath the surface, and staying dedicated to your habit is exactly how those healthy transformations happen!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

My experience has been good

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Karen,

Thank you so much for your 4-star review! We are absolutely thrilled to hear that your experience with us has been a good one so far. We completely understand that trying out new wellness routines takes time and consistency, and we validate how important it is to feel comfortable and supported every step of the way.

We confidently assure you that our team is fully committed to keeping things seamless for you as you continue your journey. We are always here behind the scenes to make sure you get the best possible results and quality care!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The ease of use is great

The ease of use is great ! My nails have improved since I started the treatment and the customer service has been excellent. Will be ordering more pens once I finish my initial order thank you!!

26 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marco,

Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you find the product so easy to use, that your nails are already improving, and that our customer service team hit the mark for you. We completely understand how vital it is to have a treatment that fits seamlessly into your day without a hassle, and we validate how exciting it is to finally see those positive changes taking shape.

We confidently assure you that we will continue to provide that same excellent support and premium quality whenever you are ready for your next batch of pens. We are fully committed to keeping your journey smooth, transparent, and completely successful all the way through!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

It’s working!!… but some of your pen…

It’s working!!… but some of your pen has a lot of air the go faster than the other ones.

26 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Maria,

Thank you so much for your 4-star review! We are absolutely thrilled to hear that the formula is working for you. We completely understand how frustrating it can be when some pens seem to empty faster than others due to trapped air pockets, and we validate that you want to get every single drop of the product you paid for.

We confidently assure you that each pen is filled with the exact same amount of active formula, though air gaps from the twisting mechanism can sometimes make the flow feel inconsistent. If you ever feel a pen ran out far too quickly, please let us know—we will always have your back and make it right!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

I’ve only used it a short time so no…

I’ve only used it a short time so no changes yet.

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Joyce,

Thank you so much for leaving your 4-star review! We completely understand that waiting for visible changes can require a lot of patience, and we validate how eager you must be to see those first signs of clear new growth.

We confidently assure you that even though you haven't seen changes yet, the formula is already working hard beneath the surface. Because toenails grow slowly, consistency during this early stage is exactly what sets you up for long-term success. Keep up the great routine!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 3 out of 5 stars

Been trying to cancel subscription…

Been trying to cancel subscription without any luck and getting frustrated

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Theresa,

Thank you for reaching out to us. We completely understand how incredibly frustrating and exhausting it is to feel trapped in a subscription you are actively trying to cancel, and we validate that managing your account should be a simple, hassle-free process.

We confidently assure you that we will help you get this resolved once and for all. To help us resolve this for you as quickly as possible, we’ve also sent a request for more information via Trustpilot, as we were unable to locate your account with the details provided.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Francine

Francine explained each product and the regimen clearly. She was very thorough.

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Reece,

Thank you so much for taking the time to share your wonderful 5-star review! We are absolutely thrilled to hear that Francine provided such a thorough breakdown of each product and your daily regimen. We completely understand that starting a new care routine can feel a bit overwhelming, and we validate how much easier it is to get started when you have total clarity on the steps.

We confidently assure you that Francine and the rest of our team will continue to stay right by your side throughout this entire journey. Having a clear roadmap is the best way to stay consistent, and we are fully committed to making sure your experience remains smooth, transparent, and completely successful!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Aiza,

Aiza,
Was very thorough and explained the treatment process and what I can expect.

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Weldon,

Thank you so much for taking the time to share your wonderful 5-star review! We are absolutely thrilled to hear that your experience with Aiza was so thorough and helpful. We completely understand that starting a new treatment plan can come with a lot of questions, and we validate how comforting it is to have someone clearly map out exactly what to expect along the way.

We confidently assure you that Aiza and the rest of our team will continue to stand right by your side throughout this entire process. Knowing the roadmap ahead gives you the power to stay consistent, and we are fully committed to making sure your journey to healthier nails is smooth, transparent, and completely successful!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Once I finally got someone on the…

Once I finally got someone on the phone, the customer service was excellent!!

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Debbie,

Thank you so much for taking the time to share your 5-star review! We are absolutely thrilled to hear that you received excellent customer service once you were connected. We completely understand how incredibly frustrating and exhausting it can be to wait or jump through hoops just to get a real human being on the phone, and we validate that your time is valuable and should always be respected.

We confidently assure you that we are working hard behind the scenes to streamline our phone system so reaching us is always quick and seamless from the start. We are so glad our team delivered the top-tier care you deserve once connected!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Lunavia

So far my experience with Mori @ Lunavia has been great. She’s knowledgeable and helping me rid my toe nail fungus. Time will tell, but so for, so good.

24 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for taking the time to share your wonderful 5-star review! We are absolutely thrilled to hear that your experience with Mori has been great so far. We completely understand that dealing with stubborn toenail fungus is a true test of patience and that waiting for the final results can feel like a "time will tell" situation. We validate how comforting it is to have an expert by your side who provides clear, knowledgeable guidance right from the beginning.

We confidently assure you that Mori and the rest of our team will continue to stand right by your side throughout this entire process. While real nail transformation takes time to fully grow out, staying consistent with your daily routine is exactly how you win this battle. We’re so glad to hear it’s "so far, so good!"

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Francine was very good at explaining…

Francine was very good at explaining everything to me. Francine helped me understand it all. I enjoyed working with her. I look forward to working with her for the next 6 months.

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Patricia,

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had such a great experience working with Francine. We completely understand that starting a new health routine can feel a bit overwhelming with so many details to remember, and we validate how comforting and empowering it is to have someone guide you through it all with total clarity.

We confidently assure you that Francine and the rest of our team will continue to stand right by your side for the next 6 months and beyond. You are in excellent hands, and we are fully committed to making sure your journey toward clear, healthy nails is completely smooth, transparent, and successful!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It works

It works. Just follow the instructions.
It doesn't happen overnight but it will happen.

25 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Roy,

Thank you so much for taking the time to share your straightforward, powerful 5-star review! We are absolutely thrilled to hear that the formula is working well for you. We completely understand that waiting for nails to heal requires a true exercise in patience, and we validate how easy it is to want overnight magic when dealing with stubborn fungus.

We confidently assure you that your mindset is exactly what guarantees success. By strictly following the instructions, you are allowing the deeply penetrating formula to do its job from the inside out. Your clear, healthy nails are well worth the wait, and we're so glad to have you on this journey with us!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

three weeks and I am telling a big…

three weeks and I am telling a big difference lve tried lots of things before

6 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marlene,

Thank you so much for taking the time to share your fantastic 5-star review! We are absolutely thrilled to hear that you are already seeing a big difference in just three weeks. We completely understand how exhausting it is to waste time and money on countless products that promise the world but deliver nothing, and we validate the incredible relief that comes with finally finding a solution that proves itself so quickly.

We confidently assure you that these early changes are an excellent indicator of what’s to come. Because nail healing is a journey, your fast progress is proof that our deeply penetrating formula is doing exactly what it was built to do. Keep up that amazing momentum!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It’s a product that works

It’s a product that works! Bought so many things that didn’t work!! This one I will definitely stick too in my routine! LOVE , I finally found a winner!

20 March 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Tonilee,

Thank you so much for taking the time to share your amazing review! We are absolutely thrilled to hear that you have finally found a product that actually works. We completely understand how incredibly frustrating and exhausting it is to waste time and money buying so many things that fail to deliver, and we validate the pure joy and relief of discovering a true winner for your daily routine.

We confidently assure you that making our formula a permanent part of your routine will keep pushing your progress forward. We are built to work deeply and reliably for you, and we're so proud to be the partner you can finally count on for clear results!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I've tried so many ways

I've tried so many ways to get rid of the fungus in my toes but it wasn't until I found Lunavia that I've seen significant resolution. I'm so happy that FINALLY I've found something that really works!

17 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Brian,

Thank you so much for sharing your incredible breakthrough! We are absolutely thrilled to hear that you have found significant resolution with Lunavia. We completely understand how exhausting and deeply frustrating it is to spend time and money trying countless methods that lead nowhere, and we validate the pure relief and happiness that comes with finally finding a solution that actually delivers on its promise.

We confidently assure you that our formula will keep working hard to clear your toes completely. You've broken through the hardest part, and we are right here to support you through every single step of your ongoing success!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

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