Lunavia Reviews 679

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, with many reporting significant improvements and successful results even after trying numerous other solutions. The quality of the product is consistently highlighted, with people noting its ease of use and quick-drying properties, making it simple to incorporate into daily routines. Reviewers also commend the staff for their professionalism, knowledge, and helpfulness, often mentioning personalized guidance and support throughout their journey. The customer service is frequently described as exceptional, with many appreciating the prompt responses and detailed explanations provided by representatives. However, some reviewers were not happy with the product's efficacy, stating they saw no improvement or that it did not work for them. A few other people also felt that the customer service was unhelpful or that there were issues with billing and unclear subscription terms.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that they have... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, knowledge, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The phone call with Joice was extremely helpful, taking me step by step through the process to improve and to eliminate the toe fungus that has been an embarrassment for year gone by. She i... See more

Company replied

Rated 5 out of 5 stars

First and most important I have seen improvement for the first time with any over the counter product. The customer service really shocked me though. I contacted them and within hours received a respo... See more

Company replied

Rated 5 out of 5 stars

My experience with this product was totally amazing all was need was patience, following directions. Im one of the ones that'll keep it all the way 💯 meaning im gonna tell that whole truth , nothin... See more

Company replied

Rated 5 out of 5 stars

Most businesses in this line of work focus on the products sold by the company rather than the clients who are seeking answers to their needs. Aiza gave a thorough presentation that integrated the pr... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

679 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

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4.5

All reviews

(679)

673 reviews in the last 12 months

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Rated 5 out of 5 stars

I started it a couple of weeks ago so…

I started it a couple of weeks ago so far so good Joyce has been very helpful and caring

23 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Rashad,

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that it's "so far so good" a couple of weeks into your routine, and that Joyce has been providing such helpful and caring support. We completely understand how reassuring it is to have a dedicated guide when embarking on a new health routine, and we validate that having someone genuinely care about your progress makes all the difference in staying motivated.

We confidently assure you that Joyce and our entire team are right here to support you through every stage of your healing journey so you can continue to see great progress. Joyce will be so proud to hear your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Lunavia customer service

James, the associate that responded to my concern, was very helpful and professional and took care of my issue promptly and efficiently. He cancelled the auto subscription that had been applied without my direction and refunded my recent charge without question. His help restored my faith in the Lunavia company just as I was doubting its integrity! I hope the product works and that I will continue to be a customer until it is no longer required because it worked :)

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for taking the time to share your honest experience! We are incredibly grateful to hear that James took care of your concerns promptly and efficiently by canceling the unintended subscription and refunding your recent charge. We completely understand how incredibly frustrating and alarming it is to see unexpected charges on your account, and we deeply validate that this situation made you doubt our company's integrity. Transparency and fairness are core to who we are, and we are so sorry for that initial stress.

We confidently assure you that we never want you to feel misled, and James’s quick action is a reflection of how much we truly care about doing right by you. We are completely committed to earning back your full confidence, and we hope our formula delivers the amazing, clear results you deserve so you can stick with us by choice, not by surprise.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

ELLA was a tremendous help in…

ELLA was a tremendous help in explaining the program. Benefits, and things to do in the process.

23 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Nola,

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that Ella was a tremendous help in explaining the program, the benefits, and the specific things to do throughout your process. We completely understand how overwhelming it can feel to start a new health routine, and we validate how much of a difference it makes to have a clear, step-by-step roadmap laid out for you right from the beginning.

We confidently assure you that Ella's detailed guidance reflects our entire team's dedication to your success, and we are right here with you to ensure your journey is smooth, clear, and highly effective. Ella will be so proud to hear your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

slow progress but definitely getting…

slow progress but definitely getting better. hard time of year to use the pen since I like to have polish on my toenails too

23 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Sue,

Thank you for taking the time to share your review! We are so glad to hear that you are definitely seeing positive improvement, even if the progress feels slow right now. We completely understand how tough this time of year can be when you're balancing nail health with wanting to flaunt a fresh pedicure, and we validate how frustrating it is to feel like you have to choose between treatment and pretty toenails.

We confidently assure you that your patience is paying off and the active ingredients are doing their job underneath the surface. To help you balance both, many of our clients apply the pen directly to the cuticle area and under the tip of the nail when wearing polish, or swap to a breathable, antifungal-friendly nail polish line so they don't have to sacrifice their style while healing. We are right here to support you in keeping your routine both easy and beautiful!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

My right great toe is now cleared but…

My right great toe is now cleared but the left great toe is progressing very slowly. Should I increase the number of daily treatments, or is there something else I should do?

23 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Bob,

Thank you for sharing your feedback and giving us a 4-star rating! We are absolutely thrilled to hear that your right great toe is now completely cleared. However, we completely understand how frustrating it can be when one side clears up beautifully while the other progresses at a snail's pace, and we validate that you want both sides looking healthy as quickly as possible. Fungal infections can be incredibly stubborn and vary depending on how deep the root is in each specific nail.

Instead of increasing your daily treatments—which can actually waste product since the nail can only absorb so much at once—we confidently assure you that a few strategic adjustments will get that left toe moving. We highly recommend gently filing down the surface of the left nail once a week to thin it out, allowing our formula to penetrate deeper into the stubborn areas. Also, ensuring the nail is 100% bone-dry before applying will maximize its strength. We're right here with you to ensure you get both toes completely clear!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I have Morie & so far so good

I have Morie & so far so good. Thanks for her help. I have been trying to get rid of this for quite awhile until now.

23 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Ruth,

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that it's "so far so good" and that Morie has been such a great help to you. We completely understand how incredibly exhausting it can be to battle a stubborn issue for quite a while without seeing results, and we validate what a massive relief it is to finally find a routine that gives you real hope.

We confidently assure you that Morie and our entire team are right here to support you through every stage of your healing journey so you can finally leave this problem behind for good.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Maria B from customer service responded…

Maria B from customer service responded to my questions immediately , and took care of my issues right away.Thank you so much for your great service!!!

17 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Mark,

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that Maria B from our support team responded to your questions immediately and took care of your issues right away. We completely understand how stressful it can be when you encounter an issue and need help, and we validate how refreshing it is to experience fast, dependable support without jumping through endless hoops.

We confidently assure you that providing transparent, immediate assistance is exactly who we are, and our entire team is right here to ensure your journey with us remains seamless from here on out. Maria will be absolutely overjoyed by your kind shoutout!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Very pleased with the product

Very pleased with the product. Very easy to use

9 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Donna,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that you are very pleased with our product and finding it so easy to use. We completely understand how annoying it is to deal with messy, complicated treatments, and we validate how much of a relief it is to have a simple, straightforward routine that fits effortlessly into your day.

We confidently assure you that this ease of use is exactly what makes staying consistent so much easier, and we are right here to support you in maintaining that smooth progress toward clear, healthy results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Health care that integrates methods and products to improve health care.

Most businesses in this line of work focus on the products sold by the company rather than the clients who are seeking answers to their needs. Aiza gave a thorough presentation that integrated the products with the methods of care. I really believe that I am working with people that understand my problem and will work with me over the next 6 months to improve my health.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Burton,

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that Aiza provided a thorough presentation that perfectly connected our products with your actual methods of care. We completely understand how discouraging it can be to encounter companies that treat you like a transaction rather than a person, and we validate your belief that true care requires focusing on the individual seeking answers.

We confidently assure you that your trust is well-placed—our team deeply understands the dedication required over the next 6 months, and we are fully committed to working right alongside you every step of the way to improve your health. Aiza will be incredibly proud to hear your feedback!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Joice was amazing

Joice was amazing.

She took the time to thoroughly explain the process, routines and time lines. She made it very easy to understand.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jonathan,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that Joice was amazing and took the extra care to thoroughly map out your process, routines, and timelines. We completely understand that starting a new care regimen can feel a bit overwhelming with all the details, and we validate how much of a relief it is to have someone make everything clear, easy, and approachable right from the start.

We confidently assure you that Joice and our entire team are fully committed to walking right alongside you through every single phase of your timeline to ensure your routine is a complete success. Joice is going to be incredibly happy to hear your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

works great Tom Haldy

works like advertised

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Tom,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that the product works exactly like advertised. We completely understand that finding a treatment that actually delivers on its promises can feel like a gamble nowadays, and we validate how refreshing it is to finally get exactly what you paid for without any gimmicks.

We confidently assure you that our formula is built to keep doing the heavy lifting for your nails, and we are right here to support you throughout your entire routine to ensure you keep getting those solid, dependable results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I am seeing a difference and happy…

I am seeing a difference and happy about it. I like the pen application compared to what my pediatrist prescription in a nail polish type of application.

Thank you!

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Debra,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that you are seeing a positive difference and feeling happy about your progress. We completely understand how messy, thick, and tedious traditional prescription nail polish applications can be, and we validate how much of a relief it is to switch to a clean, targeted pen that actually fits seamlessly into your daily life.

We confidently assure you that our pen delivery system is designed to maximize both convenience and absorption, and we are right here with you to ensure you continue seeing great, healthy results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It's working

It's working. Trying it with my second order.
Love it.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Susan,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that you are already seeing it work and are continuing the process with your second order. We completely validate how exciting it feels to find something that actually delivers real progress on this healing journey, especially when staying dedicated to a routine takes effort.

We confidently assure you that continuing with your second order is the perfect strategy to secure those long-term, healthy results. Our entire team is backing you up every step of the way!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Chloe was so great and she helped…

Chloe was so great and she helped answer my questions. She also gave me a step-by-step of how to use the product. I am so happy to have her as my consultant.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Kala,

Thank you so much for your wonderful review! We are absolutely thrilled to hear that Chloe was so great at answering your questions and breaking down the step-by-step process for using the product. We completely understand that starting a new care routine can come with a lot of questions, and we validate how reassuring it feels to have a dedicated consultant who makes you feel confident and supported right from the start.

We confidently assure you that Chloe and the rest of our team will be right here with you throughout your entire journey to keep things simple, clear, and successful. Chloe is going to be so happy to hear how much her guidance meant to you!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Francine was very informative and…

Francine was very informative and helpful. She reassured me that she would be with me the entire way and stressed the importance of making sure I knew how to use the products to eradicate my symptoms.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Teri,

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that Francine was incredibly informative and helpful during your check-in. We completely validate how daunting it can feel to target stubborn symptoms, and we understand how much comfort it brings to have a dedicated guide showing you exactly how to use the products for maximum impact.

We confidently assure you that Francine meant every word—our entire team is standing right beside you for the duration of your journey to ensure you get the clear, healthy results you deserve. Francine will be absolutely overjoyed by your kind shoutout!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Excited about clear toes!!

I have been using the Lunavia
pen for almost two months and have noticed a big difference. I ordered a few more and am excited to get my big toe nail back to normal. I would recommend this pen for anyone that has struggled with toe nail fungus. 🥰

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Melanie,

Thank you so much for sharing your wonderful review and recommendation! We are absolutely thrilled to hear that you have noticed a big difference after using the Lunavia pen for almost two months. We completely understand and validate how frustrating it is to struggle with stubborn toenail fungus, and we know how incredibly exciting it feels to finally see real, undeniable progress on your big toe.

We confidently assure you that your decision to stay consistent and keep going with your new order is the perfect strategy to get that nail completely back to normal. Our entire team is backing you up all the way to the finish line!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Charm was AWESOME!

Charm was really great with the consultation. She was very knowledgeable but most importantly she cares about the process and results of this journey. I would highly recommend

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Dwaysha,

Thank you so much for your wonderful review and high recommendation! We are absolutely thrilled to hear that Charm was so great during your consultation. We completely validate how much it means to connect with someone who isn't just deeply knowledgeable, but who genuinely cares about your personal progress and results. Navigating this healing journey can feel like a lot, and having someone truly invested in your corner makes all the difference.

We confidently assure you that we share Charm’s passion for your success, and our entire team is fully dedicated to supporting you every single step of the way. Charm will be incredibly touched by your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Grace was very knowledgeable and…

Grace was very knowledgeable and explained fungal problems and regimented products to eliminate those problem.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Carey,

Thank you so much for your 4-star review and for highlighting your experience! We are absolutely thrilled to hear that Grace was so knowledgeable and did a wonderful job breaking down how fungal issues work and how our regimented products target them. We completely understand that dealing with these stubborn issues can feel overwhelming or confusing at first, and we validate how much of a difference it makes to have a clear, step-by-step roadmap tailored to your care.

We confidently assure you that staying consistent with this routine is the ultimate key to completely eliminating those issues, and our entire team is backing you up for a full recovery. Grace will be so incredibly proud to hear your kind words!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

So far so good!

So far so good. I am impressed!

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Darrell,

Thank you so much for taking a moment to share your early feedback! We are absolutely thrilled to hear that it's "so far so good" and that you are already feeling impressed. We completely understand how satisfying it is when a new product immediately starts hitting all the right notes and making you feel good about your choice right out of the gate.

We confidently assure you that we are fully committed to keeping that momentum going and ensuring your results continue to live up to your expectations as you move forward.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

The thickness under the toenail is…

The thickness under the toenail is shrinking, and the nail is going from dark to lighter. Thank you.

22 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Trina,

Thank you so much for sharing this wonderful update! We are absolutely thrilled to hear that the thickness under your toenail is shrinking and that the color is clearing up from dark to lighter. We completely understand how incredibly rewarding it feels to see those physical changes after putting in the effort—it is a huge win!

We confidently assure you that these visible improvements mean the formula is doing exactly what it's supposed to do. Keep up that fantastic consistency, and we know you’ll achieve the clear, healthy nails you deserve!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

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