My MMJ Doctor Reviews 

258
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and genuine helpfulness, which often makes the overall process seamless and pleasant. Many people highlight the service as quick, easy, and efficient, appreciating the clear communication and straightforward user experience, with fast response times. However, some customers noted occasional issues with scheduling and communication, such as missed calls or unexpected appointment reschedules. A few people also felt that some doctors seemed rushed, were short during calls, or conducted very brief appointments, leaving them feeling hurried.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising the doctors and staff as... See more

Service

Customers had positive experiences with service, often highlighting the efficiency and politeness of the... See more

User experience

Customers consistently note positive experiences with user experience, describing it as amazing, fast, and... See more

Customer service

People report positive experiences with customer service, highlighting it as excellent, fast, and seamless.... See more

Response time

Clients share positive opinions on response time, with many appreciating the quick and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was easy, fast and affordable. The doctor was polite and professional. I received my recommendation moments after the visit was over and I then used it the same day. I saved qu... See more

Company replied

Rated 5 out of 5 stars

I called to get a medical marijuana card and surprisingly received it the same day. The Doctor was very pleasant and helpful. Everything went quick and was seamless. I would recommend 'My MMJ Do... See more

Company replied

Rated 5 out of 5 stars

Well I must say that I’m very proud to to have My MMJ Doctor’s as part of my Medical Team of Physicians. I just relocated back here to S⤵️Gawga 🍑 from Denver. Co. I was a cardholder there as well.... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd year using my MMJ doctor and it’s still as easy as ever!! Getting started with you guys was great and any questions were answered. The instructions and after emails make the whole proce... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

At My MMJ Doctor, we're committed to unlocking the healing potential of medical marijuana through a streamlined, secure, and supportive process. Our mission is to provide you with easy access to medical marijuana cards, empowering your journey towards natural relief and wellness. With a focus on compassionate care, expert guidance, and confidentiality, we navigate the complexities of obtaining your medical marijuana card, ensuring a hassle-free experience. My MMJ Doctor stands as your ally in health, offering personalized support tailored to your unique needs. Discover a new horizon of wellness with My MMJ Doctor – your trusted partner in holistic healing


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(258)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service with a Great Professional

Fast, efficient and very knowledgeable doctor. Highly recommend.

8 February 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with fast, efficient service and a knowledgeable doctor. Providing professional, high-quality care while keeping the process smooth and convenient is exactly what we strive for.

We truly appreciate your recommendation and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Dr Rieser was very informative...

Dr Rieser was very informative and helpful with his knowledge of my condition and how to use CBD to help. Thank you!

7 February 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that Dr. Reiser was informative and helpful in guiding you through your condition and discussing how CBD may support your needs. Providing clear, knowledgeable, and compassionate care is very important to us.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any further assistance!

Rated 5 out of 5 stars

Very helpful and reliable

Very helpful and reliable! Thank you!!

6 February 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our service helpful and reliable. Providing consistent, supportive, and dependable care is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

EXCELLENT SERVICE!!!!!

31 January 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're thrilled to hear that you had an excellent experience with our service. Providing fast, reliable, and professional care for every patient is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your enthusiasm and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Truly it was a pleasure to meet you…

Truly it was a pleasure to meet you all. There has been 4 of you that have wrote me and I just think that y’all are wonderful. So keep up the good work ALWAYS promote what you do like this, but no script’s talk from your heart.. People tend to cling to the ones that they trust.

29 January 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your kind and thoughtful message.

We truly appreciate you taking the time to share this feedback, and we’re glad to hear your experience with our team felt warm, genuine, and positive. Building trust through honest communication and compassionate care is very important to us, and it means a lot to know that came through in your interactions.

We also appreciate your encouragement about how we communicate with patients. Feedback like this helps us continue improving how we connect with and support the people we serve.

Thank you for choosing MYMMJ Doctor. We’re grateful for your trust and look forward to continuing to support you whenever you need us.

Rated 5 out of 5 stars

Super helpful

Super helpful

28 January 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our team super helpful. Providing clear, supportive, and reliable assistance is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 1 out of 5 stars

I was very disappointed

I was very disappointed, as reading all of the other reviews here, I thought my interaction would be much more positive! I started the online app process on my cellphone the evening of 12/26/24, with the $149 fee taken out immediately that evening. I secured a 9AM appointment on 12/27/24. When 9AM came around, no call from Dr. Joel Durinka, which made me start to think this was a scam! I finally received a call at 9:33AM from Dr. Durinka, although the extent of which was a total of 21 seconds! Dr. Durinka said that I was approved for my card, although NO OTHER INFORMATION was provided. I checked my gmail account regularly, although the only other communication I received from MY MMJ DOCTOR was a document that Dr. Durinka completed with the AZDHS logo at the top left. Every attempt I made to reach out to the MY MMJ DOCTOR website resulted in my being asked if I was a NEW/RETURNING MMJ patient. After googling reviews on trustpilot.com, along with feeling frustration and feeling taken advantage of, I found contact information for the MY MMJ DOCTOR and reached out via email on 1/14/25. I received a reply from Jason (Heally) on 1/15/25, although his response made me feel as if I were a recalcitrant child! I’m a 60-year-old professional and didn’t appreciate this treatment from Jason. Jason stated the following, “All of our patients are aware that they need to submit their approval to the state once they receive their doctor's approval. Which is not included on the $149 fee.” As I had mentioned to Jason in my email, NO ONE, not the website, and certainly not Dr. Joel Durinka had ever mentioned the additional fee, along with the additional process required to obtain my mmj card! I feel like I was swindled and taken advantage of and I’m NOW out $149! I am in the Customer Service industry and will be escalating this on my own, as I feel not only was Dr. Joel Durinka not helpful, but Jason Heally was not helpful with his reply to my email inquiry. I have spoken with friends and family regarding my online interaction, and they’ve all stated that this is an unsatisfactory situation, and I should receive a refund. Please apply at your own risk on the MYMMJDOCTOR website and GOOD LUCK! I hope that others receive a much more proactive customer service interaction than I have.

27 December 2024
Unprompted review
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Reply from My MMJ Doctor

Dear Carla,

Thank you for taking the time to share your experience with us. We deeply regret to hear that you felt dissatisfied with our service, and we want to assure you that we value your feedback and take it very seriously.

First and foremost, we apologize for the delay in your scheduled appointment on 12/27/24. While we strive to adhere to all scheduled times, occasional delays can occur due to unforeseen circumstances. We regret any inconvenience this caused and appreciate your patience during the brief consultation call with Dr. Durinka. His focus during the call was to ensure you were eligible and certified promptly.

Regarding the next steps for obtaining your MMJ card, I would like to clarify that the additional state registration process and fees are clearly outlined on our website. Specifically, on the “Arizona State” page, we detail that patients must submit their certification and proof of residency to AZDHS and pay a separate state fee for the final issuance of the card. We apologize if this information was not reiterated during your call, and we’ll work on improving how we communicate these steps more clearly during consultations.

We are also sorry to hear about your frustration with our customer support interaction. It was never our intention to make you feel dismissed or unappreciated. We will review this internally to ensure that future communications reflect the professionalism and empathy we aim to provide.

We are currently investigating this issue further to ensure a fair resolution and to address any concerns you may have. Please feel free to reach out to us directly at (888)-281 8758, and we will do our best to assist you.

Thank you again for bringing this to our attention, and we hope to regain your trust in the future.

Rated 5 out of 5 stars

Someday

Someday WE all have the Freedom to do what we want "As long as nobody is harmed. Old OG /hippie credo."
You are helping evolve medicine. I believe substituting quality edibles and hashish can heal alcoholism, opioid, Xanax. ....possibly even gambling to allow social interaction with shared ingestion of MMJ Da kine. ALOHA

2 January 2025
Unprompted review
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Reply from My MMJ Doctor

Dear Gary,

Thank you so much for your thoughtful and inspiring review! We’re truly honored to be part of a movement that’s helping to evolve medicine and improve lives. Your belief in the potential of MMJ to heal and foster meaningful social interactions is truly heartwarming and aligns with our mission to make a positive impact.

We’re grateful for your support and encouragement as we continue to provide quality care and solutions to our patients. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Easy online registration and payment

Easy online registration and payment. Fast and helpful guidance through the process.

15 January 2025
Unprompted review
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Reply from My MMJ Doctor

Dear Matthew,

Thank you for your kind review! We’re glad to hear that you found the online registration and payment process easy and that our team was able to provide fast and helpful guidance.

If there’s anything we can do to make your experience even better, please don’t hesitate to share your feedback. We’re always striving to improve and provide the best possible service.

Thank you for choosing MY MMJ DOCTOR!

Rated 5 out of 5 stars

The process is seamless 🙏

7 January 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found the process seamless. Providing a smooth, simple, and stress-free experience for every patient is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Simple and straightforward service to…

Simple and straightforward service to obtain certification for mmj.

12 December 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had a great experience. Providing smooth, supportive, and reliable care is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Great experience!

Love this service. Makes the entire process easy to complete. My Doctor was kind and polite.

12 December 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had a great experience. Providing smooth, supportive, and reliable care is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Awesome service

Awesome service. Easy site to register and setup appt. Dr. Miller really friendly and knowledgeable. Thank you!

9 December 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had an awesome experience and found the registration and appointment process easy to navigate. It's great to know Dr. Miller made your visit a positive one with his friendly and knowledgeable care.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Clear and helpful

Clear and helpful

6 December 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our service clear and helpful. Providing straightforward communication and supportive care is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

They gave me the website and…

They gave me the website and information I need to register and get approval

3 December 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that our team was able to guide you with the website and provide the information you needed to register and move forward with your approval. Making the process clear and easy to follow is something we prioritize for every patient.

We truly appreciate your kind feedback and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any further assistance!

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful. Answered all my questions in a timely manner. Thank you!

18 November 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our team very polite and helpful. Providing respectful, supportive, and attentive care is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

I recommend them to anyone looking to…

I recommend them to anyone looking to get there medical card very fast and professional

12 November 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you would recommend MYMMJ Doctor for a fast and professional experience in obtaining a medical card. Providing efficient service while maintaining a high standard of care is exactly what we strive for.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Beyond impressed

Beyond impressed. John has helped me through this entire process and has responded promptly. I live in Oklahoma and it can be difficult to get a card. 10/10 service. John is your man!

12 November 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your incredible 5-star review!

We're truly delighted to hear that you had such a positive experience and that John was able to support you throughout the entire process. Prompt communication and clear guidance are exactly what we strive for, especially when helping patients navigate state-specific requirements like those in Oklahoma.

It’s great to know you felt well taken care of from start to finish and that the process met your expectations. We’ll be sure to pass your kind words along to John—feedback like this means a lot to our team.

Thank you for your trust in MYMMJ Doctor and for your strong recommendation. We’re always here whenever you need us!

Rated 5 out of 5 stars

was easy and quick

was easy and quick very straight forward and nice able to answer any question I had

4 November 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that your experience was easy, quick, and straightforward. It's great to know our team was able to answer your questions clearly and make the process smooth for you.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Excellent

Excellent, quick, the wait was a liitle long to get in but once I was in the doc was great and would use again

1 November 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that once your consultation began, you had a great experience with the doctor and found the service quick and helpful overall. We also appreciate your honest note about the wait time—feedback like this helps us continue improving our scheduling and patient flow.

We truly appreciate your patience, your trust in MYMMJ Doctor, and your willingness to use our service again. Thank you for choosing us, and we're always here if you need anything in the future!

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