My MMJ Doctor Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and genuine helpfulness, which often makes the overall process seamless and pleasant. Many people highlight the service as quick, easy, and efficient, appreciating the clear communication and straightforward user experience, with fast response times. However, some customers noted occasional issues with scheduling and communication, such as missed calls or unexpected appointment reschedules. A few people also felt that some doctors seemed rushed, were short during calls, or conducted very brief appointments, leaving them feeling hurried.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many customers praising the doctors and staff as... See more

Service

Customers had positive experiences with service, often highlighting the efficiency and politeness of the... See more

User experience

Customers consistently note positive experiences with user experience, describing it as amazing, fast, and... See more

Customer service

People report positive experiences with customer service, highlighting it as excellent, fast, and seamless.... See more

Response time

Clients share positive opinions on response time, with many appreciating the quick and efficient service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was easy, fast and affordable. The doctor was polite and professional. I received my recommendation moments after the visit was over and I then used it the same day. I saved qu... See more

Company replied

Rated 5 out of 5 stars

I called to get a medical marijuana card and surprisingly received it the same day. The Doctor was very pleasant and helpful. Everything went quick and was seamless. I would recommend 'My MMJ Do... See more

Company replied

Rated 5 out of 5 stars

Well I must say that I’m very proud to to have My MMJ Doctor’s as part of my Medical Team of Physicians. I just relocated back here to S⤵️Gawga 🍑 from Denver. Co. I was a cardholder there as well.... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd year using my MMJ doctor and it’s still as easy as ever!! Getting started with you guys was great and any questions were answered. The instructions and after emails make the whole proce... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

At My MMJ Doctor, we're committed to unlocking the healing potential of medical marijuana through a streamlined, secure, and supportive process. Our mission is to provide you with easy access to medical marijuana cards, empowering your journey towards natural relief and wellness. With a focus on compassionate care, expert guidance, and confidentiality, we navigate the complexities of obtaining your medical marijuana card, ensuring a hassle-free experience. My MMJ Doctor stands as your ally in health, offering personalized support tailored to your unique needs. Discover a new horizon of wellness with My MMJ Doctor – your trusted partner in holistic healing


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(257)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Doctor stood me up, and support did not respond.

I set everything up and my card was charged for the appointment, but Dr. Joel Durinka never called me and support never responded to me when I let them know Dr. Durinka wasn't calling. I waited almost an hour past my scheduled time before I cancelled my appointment with Dr. Durinka and rescheduled with Dr. Kevin Kargman. Dr. Kargman did call me, though a bit late, and the process from there was OK. I will not be using My MMJ Doctor again.

24 October 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for taking the time to share your experience, and we’re very sorry for the frustration you went through.

We sincerely apologize that your initial appointment was missed and that you did not receive a timely response from support when you reached out. We understand how upsetting it is to be charged, prepared for your visit, and then not receive the expected call from the provider. That is not the experience we aim to deliver.

We’re also sorry for the delay you experienced during your rescheduled appointment, even though we’re glad you were eventually able to connect with another doctor and continue your care.

Your feedback is being taken seriously and will be reviewed with our clinical and support teams to help prevent situations like this in the future. We would also welcome the opportunity to look into your case directly if you are open to it.

Thank you again for your honest feedback. We regret that we did not meet your expectations and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Great experience!

Dr. Miller was available right when I wanted to meet with him to renew my license. He asked the right questions, he didn't judge me or make me feel bad for renewing my license. I used him for my original license, and it was a very easy process. I recommend My MMJ Doctor, and Dr. Miller for your MMJ license needs!

27 September 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that your experience with Dr. Miller was smooth, respectful, and convenient. It's great to know he was available when you needed him and made the renewal process feel comfortable and judgment-free.

We're also pleased that your initial experience was just as easy and that you've chosen to return for your renewal—that kind of trust means a lot to us.

Thank you for your continued support and recommendation of MYMMJ Doctor and Dr. Miller. We're always here whenever you need us!

Rated 5 out of 5 stars

simple process

simple process. chat personnel are very helpful.

3 October 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that you found the process simple. Making things easy, clear, and stress-free for our patients is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

It was easy.

It was easy.. I got Approved for a card really fast

2 October 2024
Unprompted review
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Reply from My MMJ Doctor

We're glad to hear that you found the process easy and received your approval quickly! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Super fast

Super fast, easy process. Highly recommend!!

30 September 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your kind words! We're thrilled to hear that you had a quick and easy experience. Your recommendation means a lot to us!

Rated 4 out of 5 stars

I applied for this card and was…

I applied for this card and was approved weeks ago. I received the doctors approval form by email. It was a quick and easy process. However nobody explained what was next. You have to submit it to the state yourself. I’m still waiting for instructions on how to do that

2 September 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your feedback and for the 4-star rating! We're glad to hear that the initial process was quick and easy for you. We apologize if the next steps weren’t clearly explained. After receiving the doctor’s approval, submitting the form to the state is indeed the next step, and we’re here to help guide you through this process. Please reach out to our support team, and we'll be happy to provide you with detailed instructions to complete your application. Your patience is appreciated!

Rated 5 out of 5 stars

Super quick and easy appointment

Super quick and easy appointment. Doctor Miller was efficient with my diagnosis and knew what I needed. Highly recommend!!

13 September 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you so much for your kind words! We're glad to hear that your appointment with Dr. Miller was quick, easy, and efficient. Your recommendation means a lot to us!

Rated 5 out of 5 stars

My appointment was setup so fast and…

My appointment was setup so fast and got to speak to Dr. Miller as soon as I did the requirements. Dr. Miller is very understanding and wants to help. I would recommend him to everyone

9 September 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for sharing your experience! We're delighted to hear that your appointment was set up quickly and that Dr. Miller provided the understanding and support you needed. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Great service

Smooth, fast great service!

6 September 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your feedback! We're glad to hear you had a smooth and fast experience with our service!

Rated 5 out of 5 stars

Quick and easy!

Quick and easy. Highly recommended.

6 September 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your feedback! We're happy to hear you found the process quick and easy. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Johnathan Miller was great

Johnathan Miller was great! He was kind and fast :) highly recommend!

28 August 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your feedback! We're thrilled to hear that Dr. Johnathan provided you with kind and fast service. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Called when they said they were,

Called when they said they were,
Very polite and courteous

26 August 2024
Unprompted review
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Reply from My MMJ Doctor

Thank you for your feedback! We're glad to hear that our team was prompt, polite, and courteous during your experience.

Rated 5 out of 5 stars

My appointment was set up fast

My appointment was set up fast. My visit was quick and easy. The only thing is that I had no idea that we now have to submit our doctor's notes etc, into the state ourselves. The last time I renewed it was taken care of by the doctor's office so I thought that this was how it was still being done. I suggest that you remind your patients by phone, test and email that this is now the new procedure.

29 July 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that your appointment was set up quickly and that your visit was smooth and easy. We also appreciate you pointing out your confusion regarding the updated process for submitting documents to the state.

We understand how important clear communication is, especially when procedures change. Your suggestion about reminding patients via phone, text, and email is very helpful, and we will make sure this feedback is shared with our team so we can improve our communication going forward.

Thank you for your continued trust in MYMMJ Doctor and for taking the time to share your experience. We’re always here if you need any assistance!

Rated 5 out of 5 stars

The process was easy and informative

The process was easy and informative! Thank you

22 August 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found the process easy and informative. Our goal is to make every step clear, smooth, and stress-free while ensuring patients feel well-supported and informed.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier, she was professional and direct. Asking questions about my pain and suffering from Gout. And then had a conversation about how I can use the card and how I can’t. Very satisfied, Sincerely, Andrew Lowe

16 August 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're truly glad to hear that you had such a positive experience and that your provider was professional, direct, and attentive to your concerns. Taking the time to understand your condition and discuss how to properly use your card is an important part of ensuring safe and effective care.

We’re especially pleased that you felt heard and well-informed throughout the conversation about your gout and treatment options. Clear communication and patient education are at the heart of what we do.

Thank you for your trust in MYMMJ Doctor, Andrew. We appreciate your kind words and are always here if you need any further support!

Rated 5 out of 5 stars

Efficient and helpful.

Efficient and helpful.

13 August 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our service efficient and helpful. Providing a smooth, supportive, and reliable experience for every patient is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Priceless advice

I had a very good experience with Dr. Cheryl Bugailiskis. Dr. Bugailiskis started the phone conversation while being prepared(went through our chart already), so we din't waste time going through the health history and she jumped right to the problem. Dr. Bugailiskis is very sharp and knowledgeable, she gave us PRICELESS guidance and advice. I would recommend everyone who is considering natural remedies for their health to consult with the doctor to better understand when, what, and how; how to deal with health issues like high blood pressure and what to expect. Please be aware that appointments are short, so get straight to the point and take your notes on advice.

8 August 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your thoughtful 5-star review!

We're delighted to hear about your positive experience with Dr. Cheryl Bugailiskis. It's great to know she was well-prepared for your appointment, reviewed your chart in advance, and was able to focus directly on your concerns. Providing efficient, knowledgeable, and patient-centered care is exactly what we strive for.

We’re especially glad you found her guidance and advice valuable and meaningful. Helping patients better understand their options and feel confident in managing their health is a key part of our mission.

We also appreciate your practical note about appointment structure—it’s helpful feedback for both our team and future patients to ensure they get the most out of their visit.

Thank you for your trust in MYMMJ Doctor and for recommending us. We're always here if you need further support!

Rated 5 out of 5 stars

amazing!

Very nice doctors and a very quick call! They were awesome!

5 August 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you had a great experience with our doctors and that your call was quick and smooth. Providing friendly, efficient, and supportive care is exactly what we strive for at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

The Best!

Wow! Unbelievable experience, nice friendly reminders and notices. Very smooth and efficient. My MMJ Doctor FTW!

5 August 2024
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your amazing 5-star review!

We're thrilled to hear that you had such an excellent experience and that our reminders and communication helped make the process smooth and easy for you. Providing a friendly, efficient, and well-organized experience is exactly what we aim for at MYMMJ Doctor.

We truly appreciate your enthusiasm and your trust in us. Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

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