Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more
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My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
United Kingdom
Replied to 95% of negative reviews
Typically replies within 1 week
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Really pleased with your products and great service, however I never seem to be able to claim the free rewards offered?? Can they not be automatically added to order on dispatch of goods?
My first experience with this company was extremely positive. They had what I wanted in stock and delivered it very quickly. I will certainly consider using them again.
Easy to use website and delivery was faster than expected.will use again if I need more parts .We'll done.
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi who processed a refund which was paid back into my account the same day , since then ordered correct one and was delivered within 2 Days , thank you for a great service
Peter Ward
Ordered a car battery on 9 January for £99. Delivery took 3 days despite being advertised as next day.
The battery supplied was not compatible with my vehicle (not start-stop). The model sent also appeared to retail for around £75 on their website, despite me paying £99.
I arranged a return through the retailer and the battery was collected on 20 January. Despite this, I did not receive a refund and was repeatedly told to wait 14 days with no further updates.
After several weeks with no resolution, I had to raise a chargeback through my bank.
The refund was only received on 29 April, over 3 months after the return.
Based on my experience, I would not recommend.
I recently purchased a few items from My Motor World again, and just like before, the service was outstanding. From placing the order to receiving the delivery, everything was handled quickly and efficiently. Their fast delivery and overall reliability really set them apart—highly recommended.
Didn't arrive next day as stated but apart from that everything spot on
Amazing experience, great selection of items to fit your budget. Fast delivery. Amazing experience.
Reason for 5 Stars is because I Always get good service from their shop staff and online. Delivery was quick and on time and the products well packed and as described on website. Motor world is My go to place for my motoring needs.
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you can use anytime. I've never had any problems I've never received damaged item everything is always packed well ⭐⭐⭐⭐⭐
Item was listed as being in stock. ApplePay didn’t work(it does for me everywhere else). Had to manually pay by card. Got expected emails about order prep, estimated arrival. Then got email saying the order had been cancelled owing to no stock. Had to monitor for refund. This purchase simply failed.

Reply from My Motor World
Excellent deals with competitive pricing.
I ordered the items on Monday and they were on my doorstep on Tuesday afternoon. The price was competitive
Products quality quintessential. Prompt in delivery. No errors. Competitive prices. Good membership considerations. The website is customer efficient focused and user friendly
The paint was an exact match, and a very good price as well. Super fast delivery was a bonus!
I recently joined as a member hoping to get discounts and perks,however, when I placed my first order 10/04/26,I was given a forward delivery date of 13/04/26, next to this information was a statement telling me that members could as a perk receive next day delivery.
Nothing came the next day except a reminder that my delivery would be made on the 13/04/26.
When Monday arrived 13/04/26,and after staying indoors for most of that day,NO delivery was forthcoming.
I had to contact via their messinger service(because no agents were available) for live chat,again.
I eventually received a reply to be told that my order would be delivered the next day Tuesday 14/04/26.
This did happen,however, I remain very unimpressed with their standard of customer service,or should I say non- service.

Reply from My Motor World
Excellent price fast delivery what more could you say
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