My Organic Formula Reviews 661

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, especially the formula, noting its positive impact on their babies' digestion and overall well-being. Many people highlight the excellent customer service, describing it as responsive, helpful, and efficient in resolving inquiries and issues. The ordering process is often described as easy, and the delivery service is consistently commended for its speed and reliability, with many appreciating the careful packaging. However, some customers experienced issues with incorrect orders, receiving the wrong product or age group. A few people also reported concerns about product expiration dates, receiving items with a shorter shelf life than expected. There were also isolated instances of products arriving in poor condition, such as damaged cans or formula that smelled or tasted sour, and some customers noted issues with the temperature of products upon delivery.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that the formula... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the baby formula,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its efficiency, politeness,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and appreciated... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... See more

Rated 5 out of 5 stars

This may be one of the better options available today. But the greatest flaw lies in the use of vegetables and seed oils as a source of omega fatty acids. Vegetables and seeds are not proper human foo... See more

Rated 5 out of 5 stars

I live in canada and this higher quality formula isnt available here. Ive ordered this for both of my babies and they are both healthy and happy. Ive had to panick order (mom brain) and myorganicformu... See more


Company details

  1. Baby shop

Written by the company

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

661 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

why seed oil????!!!!

Why you and all formula companies use seed oils? They are pure poison
Can’t you just simply manufacture animal based products? Proper human food? We are not meant to eat vegetables specially seed oils!
Of course you are one of the best on market no added sugar or palm but seed oil and all those artificial additives makes it less appealing.

8 April 2025
My Organic Formula logo

Reply from My Organic Formula

Dear Kaveh,

Thanks so much for your feedback — we appreciate feedback from parents who care deeply about what goes into their child’s nutrition. We hear your concerns about seed oils, and you’re not alone. However, most formulas include them to provide essential fatty acids — particularly omega-3 and omega-6 — that are crucial for healthy brain and eye development in babies.

That said, we only carry what we believe to be the cleanest, highest-quality formulas available — no added sugars, no palm oil, and always held to the strictest European organic standards. If a better, truly seed oil–free formula meeting all nutritional and regulatory needs becomes available, you can bet we’ll be the first to add it to our shop.

We appreciate your passion — it's what drives us to keep improving.

Warmly,
The MyOrganicFormula Team

Rated 5 out of 5 stars

Great customer service

Ordered the Kendamil comfort milk, but unfortunately it did not jive with our baby. Customer service provided us with the option to select a different brand for free, so we got the hypoallergenic Hipp formaula.

3 April 2025
Rated 4 out of 5 stars

First pack , so far so good

After I got mastitis my breastfeeding journey reached the end.
And I was trying hard to find a good alternatives.
I tried goat milk first but we struggled with the taste for which I switched to kendamil organic stage 2.
We finished one pack and my baby liked the taste and fortunately we didn’t suffer a lot with digestion issues.
For me I found it the best choice among the artificial formula due to its specifications like : whey/casein ration , no palm oil , no sugar .

25 March 2025
Rated 5 out of 5 stars

Trusted Source for Organic Formula from Europe to Canada

We’ve been ordering from My Organic Formula since our baby was born almost a year ago, and they’ve consistently provided excellent products, quality, and customer service. Even though we’re based in Toronto, Canada and they ship from Europe, the process has always been smooth and reliable. We’ve continued to order from them regularly and have always been happy with both the service and the products. We would definitely recommend them to other parents looking for high-quality organic formula and baby food.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Very fast shipping. Given free item. Great experience!

Shipment arrived 3 business days from ordering, I was pleasantly shocked how fast it was delivered from Germany to Canada. They also packed a free box of infant cereal in the box I did not expect! The cereal's expiration date is in 2 months so I'm guessing they gave it free cause they don't want it going to waste. Great site to buy from, especially when needing formula fast!

20 March 2025
Rated 5 out of 5 stars

Great Customer Service & Fast Delivery

The customer care team is highly responsive to emails and provides a great service. Formulas were delivered very quickly especially considering that they are coming from Europe! The formulas are a bit more expensive compared to other websites but that’s probably because of expedited shipping. Overall, very satisfied with My Organic Formula and would highly recommend!

15 March 2025
Rated 5 out of 5 stars

From yucky Enfamil to amazing Dutch Holle!

Baby took to Holle straight away after coming from Enfamil (yuck). We are so grateful to have quick access to this incredible Dutch (clean!) organic formula which arrived to us in Vancouver Canada in 3 days!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, shipping was super quick and product arrived in perfect condition. Unfortunately the formula we chose didn’t agree with our little one. I emailed customer service and right away worked with us to find another formula! And sent it free or charge! Communication was amazing as well very timely. I can easily say some of the best customer service I’ve experienced!

11 March 2025
Unprompted review

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