myown2hands.co Reviews 

128
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally clear video tutorials and thoughtfully designed kits that make learning a fun new craft totally accessible. Consumers note that delivery is prompt and the projects offer a wonderful creative outlet for both absolute beginners and seasoned crafters. However, some reviewers were not happy with the high difficulty of certain projects, mentioning that the willow material could easily break or prove tough to master. A few people also felt that online guidance could occasionally fall short or that specific kit components did not entirely match their initial expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing these crafting kits as a fun and absorbing new... See more

User experience

People report positive experiences with user experience, frequently praising the brilliant step-by-step video... See more

Instructions

Reviewers mention positive feedback about instructions, highlighting that the step-by-step video tutorials... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the excellent video tutorials,... See more

Delivery service

Users describe positive interactions with delivery service, noting that kits arrive quickly and ordering is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The video tutorials are wonderful, calm and clear. Lovely collection of projects to choose from for beginners and up - it was a first for me and I have made some lovely gifts, namely the bird house,... See more

Company replied

Rated 4 out of 5 stars

If you like crafting and learning new skills, this is definitely for you. I love the way you can learn basketry at your own pace, by video, but I have three minor issues. The first is that the video a... See more

Company replied

Rated 4 out of 5 stars

Updated review: They have redelivered the parcel and came in on a Saturday to resolve it, i am thankful for that. There is a new parcel en route and I will again update when I see the quality of... See more

Company replied

Rated 4 out of 5 stars

I have made three items so far and what a fun new hobby wicker weaving is! I have already ordered my next piece to try. The videos are great, the lady giving the instructions is very calming :) My onl... See more

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

128 reviews

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No recent history of asking for reviews

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4.3

All reviews

(128)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

After weeks of soaking my willow

After weeks of soaking my willow, it is still breaking when trying to weave with it. The endless rewinding the video to execute the weave wasn’t helpful. For the price printed visuals would have been supportive. I contacted the company about the breakage and their only response was what kit did I buy. They dropped the conversation and didn’t return my response. Two friends who had also ordered had the same prob with breakage.

They replied through Trust Pilot and asked me to email them t but they didn't provide an email address. Their website doesn't offer a customer service contact email. I have no way to directly email then.

19 May 2026
Unprompted review
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Reply from myown2hands.co

Hello Carolyn, we are sorry to hear you had problems with your Willow. Please can you email us so we can assist. We can't seem to locate any emails from you. Thank you


Email: hello@myown2hands.co
We don't have any orders under your name Carolyn, so please send your Order No via this message or use the email above. We will happily sort this out for you.

Rated 2 out of 5 stars

From Extra Items Required, To Poor Customer Service, A Disappointing Experience

I ordered the Asymetric Basket kit, on the web page it states “ Receive a lovely kit in the post that includes all the materials you need for the course”. The basket has a lovely wooden handle in all the pictures - ‘kit’ did not come with a handle, with the course literally stating
“We don't include a handle stick in the current version of the kit…we think it's best for you to go cut a handle stick yourself”
Soaking bag provided for Willow, but not fit for purpose as they leak - instructions in course state this and tell you to use bulldog clips to secure bag.
The business is a marketing machine, powered by AI, which feels very out of alignment with the nature connection they seem associated with - when I tried to send a query to the Facebook page about an offer code that wasn’t working for me they spammed me with multiple sales messages, and still have not replied to my actual query.
Video course is good quality, a real shame that they let themselves down in other areas.

17 July 2026
Unprompted review
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Reply from myown2hands.co

Hi Laura, Thank you for your feedback. We haven’t received any emails from you regarding these issues, so could you please contact us directly by email so we can look into this for you?

We’ll be very happy to replace the soaking bag for you.

With regard to the handle, our webpage clearly states under **“What’s Included in this Course and Kit”**:

“NB – you will need to cut a small stick from your garden or hedgerow to use for the handle.”

We’re sorry if this wasn’t clear when you placed your order.

Please do email us directly and we’ll be happy to help resolve the issues for you.

Rated 1 out of 5 stars

Pretty poor service - best buy from someone else

I do not recommend purchasing from this firm.

I received the log basket kit by Myowntwohands.co as a gift. The instructions that came with the parts said that guidance and details on creating the basket could be downloaded using a code provided.

The code did not produce the promised instructions, only an invitation by buy the whole kit again. An email address was provided for enquiries, and over the recent months I sent have numerous emails seeking help, I have not had any response. A phone number or actual contact address of this firm is not available on the firm’s website, so in the absence of a reply I am stuck.

It might, or might not be a good product - for the moment is an expensive bundle of sticks.

My son, who gave me the kit, has also tried to contact this firm, but also without success.

Update 24/8 - Myowntwohands replied to the review above asking for me to contact them directly - without providing their contact details, so I wrote again on their hello@.. address - the one I previously used and they had ignored - as as before they haven't bothered to respond to this latest contact either.

So as I said above, I recommend that you spend your money on elsewhere.

16 August 2026
Unprompted review
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Reply from myown2hands.co

Hello Robert
Sorry for the trouble you have had accessing your course. We do reply to all emails daily. Can you provide an email address we can contact you on please? Thank you

Hello Robert
Please provide an Order No and we can then find your email address and sort this out for you. hello@myown2hands.co
Thank you

Rated 5 out of 5 stars

I've had an amazing time using this…

I've had an amazing time using this company. I'll be honest, I purchased (several) kits, (many) years ago, but finally plucked up the courage to get cracking on them. 1st was the Christmas Kit. I've made terrific decorations using the brilliant instructional video and am really pleased with my first attempt. 2nd was the bird house, purchased by my nephew for Christmas for both my sister in law and I. We had a great day making this each, and were really pleased with the results. 3rd (yes, I said I'd had lots of kits never started!) Was the bird feeding station. Again, great results, with very clear video instructions ..... the only thing I can faulty is my poor choice of snips ... they have to be good quality to get that lovely clean cut finish (mine leave a bit to be desired!) .... but that's nothing to do with the kits or materials, just my own mistake.

If I can figure out how to upload pics here I'd be happy to show off my efforts.

I've already recommended this company to friends who are keen to have a go themselves.

Keep up the good work 'team', its so enjoyable. Thank you

3 August 2026
Unprompted review
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Reply from myown2hands.co

Hello Jeanette,

Thank you for your lovely review. We really appreciate you taking the time to write it, and we're so pleased to hear that you're having fun with all your projects. Thanks also for recommending us to your friends. As a small company, this is really appreciated.

Rated 5 out of 5 stars

First Class Company

The video instructions on all their kits are very clear and easy to follow, (Molly is an excellent teacher).
Easy to order and delivery is within a few days.
Any queries are quickly responded to.

13 July 2026
Unprompted review
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Reply from myown2hands.co

Hello Sally, thank you for taking the time to leave us a lovely review, we really appreciate it. We hope you enjoy your basket making!

Rated 5 out of 5 stars

A great product…

I have just completed the bird nest and bird feeder. The instructions were excellent, delivered clearly and in a calm and friendly manner. I enjoyed every moment and I'm delighted with the results.
Thank you for a great experience.
Would definitely recommend.

1 July 2026
Unprompted review
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Reply from myown2hands.co

Thank you so much for your lovely review we really appreciate it and are so happy to hear you enjoyed yourself. It's a great feeling to make something with your Own2Hands!

Rated 1 out of 5 stars

Total scam

Total bs scam. Do not waste your time or money unless you love hearing made up excuses including road accidents, family health crisis and warehouse fires as to why over a month after payment there has been NOTHING. Total joke. Spread the word.

4 July 2026
Unprompted review
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Reply from myown2hands.co

We are sorry to hear you think we are a scam. I believe we have refunded you in full, since you didn't believe we have just recently had a fire at our Warehouse. We wish you all the best.

Rated 5 out of 5 stars

So enjoyed this project

So enjoyed this project. I’ve never done this before, the tutorials are brilliant, they explain and break down each stage simply. I managed to complete my basket with satisfaction, it’s not perfect but I learnt so much from the experience. I aim to carry on but I’m going to give my fingers a rest. Delivery of the materials was efficient and you have plenty of material to work with.

7 June 2026
Unprompted review
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Reply from myown2hands.co

Hi Tracey. Thank you for your lovely review. We are delighted that you enjoyed the experience and gained confidence along the way. Every basket tells its own story, and we are so pleased you completed yours. Enjoy your well earned rest, and we look forward to seeing what you create next.

Rated 5 out of 5 stars

Really lovely course with very calm and…

Really lovely course with very calm and personable teacher - I thoroughly enjoyed it and am really pleased with the results.

30 April 2026
Unprompted review
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Reply from myown2hands.co

Thank you so much for your kind words. We’re delighted you had such a positive experience and are happy with the outcome.

Rated 2 out of 5 stars

The worst presented kit I've ever received.

I have not yet attempted to make the bird feeder but first impressions ...it's the worst presented kit I have ever received and I ordered three, two of which were gifts.

I received two packages, basically willow sticks wrapped in black plastic and addressed, containing bunches of willow, different colours, a couple of rolls of bags with string tied round, no contents list or instruction, no obvious division of three kits, I couldn't sort it out to give as gifts as planned. Its very poor quality.

I emailed the company who seemed to think my issue was with it "looking pretty" when it was about ordering 3 kits, with an expectation of receiving 3 individual kits, a fair expectation I think but receiving "a heap of willow and a couple of rolls of bags without any packing or paperwork...I was supposed to sort it myself ? After numerous emails and them missing the point I gave an analagy of ordering 3 x Sunday lunches and being served a heap of meat and veg on two plates with three forks and a knife.... Don't waste your money.

12 May 2026
Unprompted review
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Reply from myown2hands.co

Thank you for your feedback. We’re sorry the presentation of the kits was not what you expected, especially as they were intended as gifts. Willow is a natural material and can be difficult to package in a traditionally “pretty” way while still keeping it suitable for weaving and crafting.

Many of our customers love the whole experience of working with the willow and creating something with their own two hands, and we do hope you’ll explore the accompanying videos and give the bird feeder a try.

Rated 5 out of 5 stars

Excellent online tutorials

I do a lot of weaving, baskets and otherwise, but I was intimidated by willow and there aren’t teachers in my area. When I saw these kits, I figured it was worth a try and that turned out to be a great decision. The kits are thoughtfully prepared and shipped quickly (always a gamble when buying online!) but what really sold me are the videos. They are outstanding. The camera work is clear, you can see the important details and the pacing is the right speed to follow along without constantly pausing the video or having to rewatch a section because the teacher was going too quickly. I highly recommend myown2hands!

10 May 2026
Unprompted review
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Reply from myown2hands.co

Hi Lauri. Thank you so much for your lovely review! It’s incredibly helpful for new customers who may be wondering whether to give our kits a try. We’re so pleased you enjoyed the experience, and we really appreciate you taking the time to share your feedback and recommendation.

Rated 5 out of 5 stars

We wove the Lighted Star!

We just finished making the Lighted Star kit. We had a great time working with a new type of willow. The video was clear and informative. The camera angles made is easy to see what the instructor was doing unlike many instructional video . We watched before we started then had the video going while we worked to review anything we missed the first time. We were very satisfied with the quality and quantity of the willow, ease of signing in to watch and the whole ordering process. We would recommend anyone at any level to order a kit to learn a new pattern.

10 May 2026
Unprompted review
myown2hands.co logo

Reply from myown2hands.co

Thank you so much for your lovely feedback! We’re delighted you enjoyed the experience from start to finish and that the course helped make learning the pattern easy and enjoyable. Happy weaving, and we hope to see you again for another project soon!

Rated 5 out of 5 stars

Finally got influenced by social media…

Finally got influenced by social media and purchased the bird box. The instructions were super clear and easy to understand and most importantly in real time so I could follow along! Very fun project. I’ve already ordered the bird feeder !

26 April 2026
Unprompted review
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Reply from myown2hands.co

Hello Tammy. Thanks for your lovely review, and we are so pleased to hear you had fun! We hope you continue to enjoy your new hobby.

Rated 5 out of 5 stars

Wonderful people, wonderful product

I just wanted to say how wonderful I found my experience with the berry basket course. Although my basket looked nothing like its intended image it was not due to poor instruction, rather my poor execution! Fantastic course, incredible customer support and service and I just cannot praise Myown2hands enough. So kind, too. I will definitely do more and I have already sent links to my family and friends. So worth it.

6 April 2026
Unprompted review
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Reply from myown2hands.co

Thank you for your lovely review, we really appreciate it!

Rated 5 out of 5 stars

Responded quickly

I was able to get a response from the company and they rectified my current situation, thank you!

7 April 2026
Unprompted review
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Reply from myown2hands.co

Hello Annette, thank you for your patience. We have replied to your email now with your course access. We are based in the UK and your email was sent from US, so there is a slight delay due to the time difference, in receiving a reply from us. Thanks again.

Rated 4 out of 5 stars

I have made three items so far and what…

I have made three items so far and what a fun new hobby wicker weaving is! I have already ordered my next piece to try. The videos are great, the lady giving the instructions is very calming :) My only downside is there being no vegan option for the leather handbag strap. I would love to make it but I’m not paying money for pieces of an animal!

9 March 2026
Unprompted review
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Reply from myown2hands.co

Hello Julie, thank you for your kind feedback. We are so glad you are enjoying weaving and finding the videos helpful.

Thank you also for sharing your thoughts about the handbag strap. We appreciate the suggestion and will pass it on to our team.

Rated 5 out of 5 stars

Cannot rate myown2hands highly enough

Cannot rate myown2hands highly enough. Their kits are excellent value for money and the tutorials are the best I have seen for crafting. I love the fact your tutor is there to show you the whole project from start to finish and the same steps are repeated so you get to understand the process. I have purchased several kits and have enjoyed each one.

28 February 2026
Unprompted review
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Reply from myown2hands.co

Hello Joanna. Thank you so much for your wonderful feedback! Everyone at myown2hands appreciates your support. It means a lot to know our approach is making a difference, and we can’t wait to create more projects for you to enjoy. Happy crafting! ✨

Rated 5 out of 5 stars

Awesome people, awesome kits

Awesome people, the instructional videos are so clear and well explained that even a novice like me can make amazing willow pieces, I've made trays, stars and hearts and given them as gifts that have been loved. Patrick's emails keep me aware of new offers and projects, and are a ray of sunshine when read. Would recommend highly to everyone.

22 February 2026
Unprompted review
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Reply from myown2hands.co

Hello Colin, thank you so much for your incredibly kind words. It means the world to us to know that you had such a positive experience and that your creations have brought joy to others. That’s exactly why we do what we do.

We are especially grateful for your support and recommendation- it really makes a difference to a small business like ours. Keep enjoying your weaving journey, and we look forward to sharing many more projects and inspiration with you! 🌿

Rated 5 out of 5 stars

Well worth trying

High quality but warm and accessible tuition from leading basketmakers.
The video production values are excellent too with carefully thought through angles so you can see exactly what Molly and Amanda are doing at each stage.
Brilliant to be able to rewatch the trickier moments until the move sinks in. The lifetime access means you can review and improve what you’re able to produce yourself as your skills build.
Starts with simple and seasonal projects from bird feeders, stars and hearts … leading up to classics like log baskets and hampers.
Fun challenges making useful, natural products.

19 February 2026
Unprompted review
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Reply from myown2hands.co

Thank you so much for your useful review, we really appreciate it. They really are fun projects, and useful products - great for giving a gift made with your Own Two Hands too!

Rated 5 out of 5 stars

I started working with willow about 2…

I started working with willow about 2 and a half years ago using the online tutorials from MO2H. After completing my first project, I was hooked. I was blown away by the step by step approach, taking you right through the process of preparation, start to finish weaving, trouble shooting potential issues and having something tangible to hold at the end. The last two and a half years have been a journey for me, which without the amazing courses from MO2H, wouldn't have happened. Thankyou.

19 February 2026
Unprompted review
myown2hands.co logo

Reply from myown2hands.co

Hi Deborah, Thank you for leaving your review, we really appreciate it. We are so pleased to hear that we have started you on this journey and you are making baskets with your own two hands! Well done. We look forward to a continued relationship.

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