Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy... See more
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Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour",... See more
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Your product was recommended by my physio after my surgery. I researched similar products but bought this product based on reviews . It arrived within a few days well packaged with a warning not to le... See more
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imedicare was recommended by a colleague. I found the web sight easy to navigate. My purchases were received with out delay having discussed by E-mail being a male items for a elderly females incontin... See more
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Company details
- #40 of 50 best companies in Medical Equipment Supplier
- #36 of 44 best companies in Medical supply store
About IMEDicare - Pelvic Health Naturally
Written by the company
iMEDicare – Pelvic Health Naturally | UK Specialists Since 2004
At iMEDicare, we understand that conditions such as erectile dysfunction, Peyronie’s disease, ejaculatory dysfunction, and male and female urinary incontinence can feel deeply personal and difficult to talk about.
For over 20 years, we have helped people across the UK and Ireland regain confidence, comfort and control through clinically supported, medical-grade pelvic health solutions.
Our role is simple: to provide safe, effective and discreet medical devices — backed by professional guidance — so that you can make informed decisions about your pelvic health.
Clinical Expertise You Can Trust
iMEDicare works closely with NHS clinicians, healthcare professionals and patients to ensure appropriate product selection, correct usage and optimal outcomes. Many of our products are available on NHS GP prescription, and all are available for private purchase.
Our experienced medical product advisors provide nationwide coverage across the UK and Ireland and can arrange confidential televideo consultations for personalised support.
Erectile Dysfunction & Penile Rehabilitation Support
We specialise in medical-grade vacuum erection devices (VEDs) for the treatment of erectile dysfunction and penile rehabilitation. Our range includes the clinically respected SOMAerect® Size to Fit system, commonly used for:
- Erectile dysfunction (ED)
- Post-prostatectomy penile rehabilitation
- Diabetes-related erectile dysfunction
- Circulatory-related ED
- Peyronie’s disease support
We provide sizing guidance and structured usage advice to help ensure safe and effective results.
Urinary Incontinence Solutions – Male & Female
Urinary incontinence can significantly affect quality of life. We supply clinically developed, reusable and environmentally conscious continence solutions, including:
- Efemia® Bladder Support – A non-surgical bladder support pessary for female stress urinary incontinence
- Men’s Liberty™ – An external condom catheter designed for men with a retracted penis
- Male urinary incontinence management devices
- Reusable continence alternatives to reduce reliance on disposable pads
Our aim is to help individuals feel secure, independent and confident in daily life.
Non-Surgical Phimosis Treatment
We also provide Novoglan® Phimosis Expander Kits, offering a clinically recognised, non-surgical option for the treatment of phimosis.
Why Patients and Clinicians Choose iMEDicare
- Established UK pelvic health specialist since 2004
- Trusted by NHS clinicians and healthcare professionals
- Medical-grade, clinically supported products
- NHS prescription guidance available
- Discreet and confidential service
- Reusable, environmentally responsible solutions
- Full UK & Ireland coverage
We recognise that seeking help for erectile dysfunction or urinary incontinence can feel overwhelming. Our team is committed to providing respectful, professional and evidence-based support at every stage.
Contact iMEDicare – Pelvic Health Naturally
Email: contact@imedicare.co.uk
Phone: 01923 237795
Hours: Monday–Friday, 8am–5pm
You can learn more about our erectile dysfunction devices, urinary incontinence solutions and pelvic health medical products at www.imedicare.co.uk.
iMEDicare – Pelvic Health Naturally.
Delivering clinically trusted pelvic health solutions with compassion, discretion and expertise since 2004.
Written by the company
Contact info
Shakespeare Street, WD24 5RR, Watford, United Kingdom
- 01923237795
- contact@imedicare.co.uk
- mypelvichealth.co.uk
Pelvic Health Naturally - Device Advice
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Fast prompt efficient service
18 May 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback! We're delighted to hear that you found our service fast, prompt, and efficient. We appreciate your support and look forward to assisting you again in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your great review!
We're delighted to hear that you found our service fast, efficient, and discreet. Providing a smooth experience from start to finish is exactly what we strive for.
We appreciate your feedback and look forward to serving you again in the future.
Fast and professional delivery, great bladder support!
Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy deadlifts, well my hopes were very high that this simple device would fix my issue and it did not disappoint. I had 0 leakage during my heavy training session. I was hoping that it would at least reduce the leaks but even better I stayed completely dry. Very happy customer, I only wish I discovered it sooner. Goodbye period pants!
13 June 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you so much for sharing your experience!
We're delighted to hear that Efemia bladder support has made such a positive difference to your training and helped you stay completely dry during heavy deadlifts. As a competitive strength athlete, we know how important it is to feel confident and focused on performance, so it's fantastic that the support exceeded your expectations.
Your feedback means a lot to us, and we're especially pleased that the ordering and delivery process met your expectations as well. Thank you for choosing Efemia and for taking the time to leave this wonderful review.
We wish you continued success with your training and competitions!
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your review!
We're pleased to hear that your order arrived quickly and that you were happy with the delivery service. We appreciate you taking the time to share your feedback and hope to serve you again in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind review!
We're delighted to hear that you were happy with our quick service. Your feedback is greatly appreciated, and we're pleased we could provide a positive experience.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your review!
We're pleased to hear that your order was delivered quickly and that you were happy with the quality of the product. Providing both efficient service and high-quality products is very important to us, so it's great to know we met your expectations.
Thank you for choosing us, and we look forward to serving you again.
Excellent service
quick, efficient and they helpfully packed two items bought closely together in the same package, and refunded us the postage
13 May 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your wonderful review!
We're delighted to hear that you were happy with our service. It's great to know that combining your orders into one package and refunding the extra postage helped make your experience even better. We always try to provide efficient service while being as helpful as possible.
Thank you for your support, and we look forward to serving you again in the future.
Not too clear on website about product…
Not too clear on website about product size. Should be more prominent.
28 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback. We appreciate you taking the time to leave a review.
We're sorry to hear that the product sizing information was not as clear as it could have been on our website. Customer feedback is invaluable in helping us improve, and we will review how the sizing details are presented to make them more prominent and easier to find.
If you ever need assistance selecting the correct size, our customer support team is always happy to help.
Thank you for choosing iMEDicare.
Reliable, discreet and professional.
Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour", again important as items are personal and I wouldn't wanted my neighbour to have opened it by mistake. All in all I found IMEDicare to be reliable, discreet and professional. I also found them to be good value.
5 June 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for taking the time to leave such a detailed review.
We are delighted to hear that you found our service reliable, discreet, and professional. We understand the importance of privacy when ordering personal healthcare products, so we're pleased that our packaging and delivery arrangements met your expectations.
It's also great to know that your order arrived quickly and that you found our products to offer good value for money.
Thank you for choosing iMEDicare. We truly appreciate your support and look forward to assisting you again in the future.
Pacy cuff
Game changer, works very well . Quite expensive, but having said that . Look at it as an investment. Recommended
8 May 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your review and recommendation.
We're delighted to hear that the Pacey Cuff has been a game changer for you and that you are pleased with its performance.
We appreciate your comments regarding the cost and are glad that you see it as a worthwhile investment. Our aim is to provide high-quality products that deliver long-term value and effective results for our customers.
Thank you for choosing iMEDicare, and we appreciate your support.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback.
We’re really pleased to hear that your order arrived quickly. Fast and reliable delivery is something we work hard to maintain, so it’s great to know this met your expectations.
We appreciate you taking the time to leave a review, and we hope to serve you again in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback.
We’re glad to hear you found the online ordering process easy and that your delivery arrived promptly.
We really appreciate you taking the time to share your experience, and we hope to serve you again in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your wonderful feedback.
We’re really pleased to hear you found our service quick and efficient. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Used a couple of times,very fast…
Used a couple of times,very fast delivery and very discreet,excellent
1 June 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback.
We’re pleased to hear you’ve found our service fast and discreet, and that your experience has been excellent so far.
We really appreciate you taking the time to share your review, and we’re always here if you need any assistance in the future.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your wonderful review.
We’re delighted to hear that your order arrived quickly and that you’re happy with the product.
Our medical device representatives are available to provide FREE technical support via phone, video call, or home visit if you ever need assistance.
For help, please contact us on +44 1923 237795 or email us (details available via our support channel).
We truly appreciate your support and wish you continued success with your treatment.
They don't refund broken items
They don't refund broken items, waste of money, find something else from a more trustworthy company
6 May 2026
Reply from IMEDicare - Pelvic Health Naturally
We are sorry to hear that you feel this way, however your review does not accurately reflect the assistance provided by our team.
As clearly explained in our emails and stated on our website, the Ferticare 2.0 product is non-refundable and non-returnable once opened and used due to hygiene and policy reasons. This policy was provided to you directly and is also clearly displayed before purchase.
That said, we did not refuse support. We clearly advised that if you believed the item was faulty, you could return it to us for full inspection under the warranty process. If our inspection team confirmed a fault, we would either repair the unit or send a brand-new replacement free of charge.
Unfortunately, this part of our communication has been ignored in your review. We always strive to provide fair and professional customer service, and misleading claims can unfairly damage the reputation of our company.
As mentioned previously, you are still welcome to contact us at orders@imedicare.co.uk and our team will be happy to assist you further with the inspection and warranty process.
Very efficient
Very efficient. Good product although padded area slighty narrow area so I needed to occasionally add to padding - but nice to have normal looking underwear.
22 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your valuable feedback. We’re delighted to hear that you found the product very efficient and appreciated having normal-looking underwear. We also appreciate your comments regarding the padding area, and we will definitely take this into account and pass your feedback on to our production team, as customer feedback helps us continue improving our products and accessories.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request. For more information, visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange.
We wish you great success in using our products and accessories. We remain committed to providing you with our excellent customer support. For assistance, please call us at +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
The website was extremely slow so I…
The website was extremely slow so I didn’t know if I had ordered then see I had 6 items in my basket …. Tried to delete and failed so had to delete the website and try again .. this continued for weeks until eventually I was successfully…
12 May 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback, and we sincerely apologise for the difficulties you experienced while using our website. We understand how frustrating it must have been dealing with the slow loading times and issues managing your basket. We truly appreciate your patience and persistence while placing your order.
Please be assured that we will pass your comments on to our technical team, as customer feedback is very important in helping us improve our website and overall service experience.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request. For more information, visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange.
We wish you great success in using our products and accessories. We remain committed to providing you with our excellent customer support. For assistance, please call us at +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Excellent service and product
16 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your wonderful feedback. We are delighted to hear that you are happy with both the product and the service you received. Providing excellent customer care alongside high-quality products is very important to us, so it is great to know we met your expectations. We truly appreciate your support and thank you for taking the time to share your experience.
Easy ordering and prompt delivery
Easy ordering and prompt delivery. Discretely packaged. Products are excellent quality
13 May 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback.
We are delighted to hear that you found the ordering process easy, the delivery prompt, and the packaging discreet. It is also wonderful to know that you are happy with the quality of our products.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.
We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.
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