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IMEDicare - Pelvic Health Naturally Reviews 

1,656
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and are securely packaged to ensure complete privacy. People also find the website very easy to navigate when placing orders, and consistently describe the items as highly effective and well made. However, some reviewers were not happy with the sizing options, mentioning that certain garments felt too snug or simply did not fit properly. A few other people also felt that certain devices were uncomfortable to use during daily routines or failed to prevent leakage as expected.

What people talk about most

Product

Consumers find product to be positive, highlighting that the items are well made and fit for purpose.... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the prompt, speedy, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast delivery and smooth... See more

Quality

Users describe positive interactions with quality, noting that the items are well made and feature excellent... See more

Service

Clients share positive opinions on service, highlighting efficient sales requests and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy... See more

Company replied

Rated 5 out of 5 stars

Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour",... See more

Company replied

Rated 5 out of 5 stars

Your product was recommended by my physio after my surgery. I researched similar products but bought this product based on reviews . It arrived within a few days well packaged with a warning not to le... See more

Company replied

Rated 5 out of 5 stars

imedicare was recommended by a colleague. I found the web sight easy to navigate. My purchases were received with out delay having discussed by E-mail being a male items for a elderly females incontin... See more

Company replied


Company details

  1. #40 of 50 best companies in Medical Equipment Supplier
  2. #36 of 44 best companies in Medical supply store

About IMEDicare - Pelvic Health Naturally

Written by the company

iMEDicare – Pelvic Health Naturally | UK Specialists Since 2004

At iMEDicare, we understand that conditions such as erectile dysfunction, Peyronie’s disease, ejaculatory dysfunction, and male and female urinary incontinence can feel deeply personal and difficult to talk about.

For over 20 years, we have helped people across the UK and Ireland regain confidence, comfort and control through clinically supported, medical-grade pelvic health solutions.

Our role is simple: to provide safe, effective and discreet medical devices — backed by professional guidance — so that you can make informed decisions about your pelvic health.

Clinical Expertise You Can Trust

iMEDicare works closely with NHS clinicians, healthcare professionals and patients to ensure appropriate product selection, correct usage and optimal outcomes. Many of our products are available on NHS GP prescription, and all are available for private purchase.

Our experienced medical product advisors provide nationwide coverage across the UK and Ireland and can arrange confidential televideo consultations for personalised support.

Erectile Dysfunction & Penile Rehabilitation Support

We specialise in medical-grade vacuum erection devices (VEDs) for the treatment of erectile dysfunction and penile rehabilitation. Our range includes the clinically respected SOMAerect® Size to Fit system, commonly used for:

  • Erectile dysfunction (ED)
  • Post-prostatectomy penile rehabilitation
  • Diabetes-related erectile dysfunction
  • Circulatory-related ED
  • Peyronie’s disease support

We provide sizing guidance and structured usage advice to help ensure safe and effective results.

Urinary Incontinence Solutions – Male & Female

Urinary incontinence can significantly affect quality of life. We supply clinically developed, reusable and environmentally conscious continence solutions, including:

  • Efemia® Bladder Support – A non-surgical bladder support pessary for female stress urinary incontinence
  • Men’s Liberty™ – An external condom catheter designed for men with a retracted penis
  • Male urinary incontinence management devices
  • Reusable continence alternatives to reduce reliance on disposable pads

Our aim is to help individuals feel secure, independent and confident in daily life.

Non-Surgical Phimosis Treatment

We also provide Novoglan® Phimosis Expander Kits, offering a clinically recognised, non-surgical option for the treatment of phimosis.

Why Patients and Clinicians Choose iMEDicare

  • Established UK pelvic health specialist since 2004
  • Trusted by NHS clinicians and healthcare professionals
  • Medical-grade, clinically supported products
  • NHS prescription guidance available
  • Discreet and confidential service
  • Reusable, environmentally responsible solutions
  • Full UK & Ireland coverage

We recognise that seeking help for erectile dysfunction or urinary incontinence can feel overwhelming. Our team is committed to providing respectful, professional and evidence-based support at every stage.

Contact iMEDicare – Pelvic Health Naturally

Email: contact@imedicare.co.uk
Phone: 01923 237795
Hours: Monday–Friday, 8am–5pm

You can learn more about our erectile dysfunction devices, urinary incontinence solutions and pelvic health medical products at www.imedicare.co.uk.

iMEDicare – Pelvic Health Naturally.
Delivering clinically trusted pelvic health solutions with compassion, discretion and expertise since 2004.

Written by the company


Contact info

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Pelvic Health Naturally - Device Advice

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4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,656)

293 reviews in the last 12 months

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Rated 5 out of 5 stars

Good product

Good product, speedy delivery, thank you

13 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your kind feedback.

We are delighted to hear that you were happy with the product and our speedy delivery service.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email at contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Very fast delivery once order was…

Very fast delivery once order was placed
Clear Instructions. Working well

15 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your wonderful review.

We are pleased to hear your order arrived quickly, the instructions were clear, and the device is working well for you.

Our medical device representatives are available to provide FREE technical support via phone, video call, or home visit upon request.

For assistance, please visit, call +44 1923 237795, or email .

We appreciate your support and wish you continued success with your treatment.

Rated 5 out of 5 stars

Did exactly what I asked

Did exactly what I asked, and prompt

13 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.
We are pleased to hear that everything was handled promptly and exactly as requested.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, visit or contact our customer service team at or call 01923 237795 to arrange support.
We wish you great success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Post prostatectomy recovery

After having a prostatectomy, I met with a rep from IMEDicare to discuss recovery and physio. He recommended the product I need which was the Somaerect II. I purchased it that day and it arrived 3 days later which was much sooner than expected. And it has worked so well. Very easy to use.

14 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your wonderful feedback.
We are delighted to hear that our representative was able to support you following your prostatectomy and recommend a suitable product for your recovery. It is great to know your Somaerect II arrived quickly, has been easy to use, and is working well for you.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, visit or contact our customer service team at or call 01923 237795 to arrange support.
We wish you great success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 3 out of 5 stars

Some erect II

Some benefits from the product, but not full.

11 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are sorry to hear that you have experienced only partial benefits from the product. We are not fully sure what the issue may be at this stage, but if you are open to it, we would be happy to arrange for one of our medical representatives to support you and help ensure you are using the device correctly for the best possible outcome. We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Very easy to orderVery easy website to navigate and good…

Very easy website to navigate and good delivery service

9 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your kind feedback.
We are pleased to hear that you found our website easy to navigate and that you were happy with the delivery service.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, visit or contact our customer service team at or call 01923 237795 to arrange support.

Rated 5 out of 5 stars

Quick delivery

12 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are delighted to hear that you were satisfied with our prompt delivery and service.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email contact@imedicare.co.uk..

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 1 out of 5 stars

Seems like a complete waste of money

Seems like a complete waste of money

6 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are very sorry to hear that you feel this way and apologise that your experience has not met expectations. We have also emailed you directly so we can understand your concerns in more detail and try to resolve the issue as quickly as possible.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Simple ordering/payment process.

Simple ordering/payment process with delivery as scheduled. Product immediately available for order.

1 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your positive feedback.
We are pleased to hear that you found the ordering and payment process simple and that your delivery arrived as scheduled. It is also great to know the product was readily available when needed.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email contact@imedicare.co.uk.
We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Order and delivery was quick and easy…

Order and delivery was quick and easy to follow, arrived as planned. No issues

4 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are pleased to hear that your order and delivery process was quick and easy to follow, and that your item arrived as planned with no issues.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk .

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Great company

Ease of ordering- access to all reviews. Quick postage.

30 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are pleased to hear that you found the ordering process easy, appreciated access to reviews, and were happy with the quick postage.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

I have total trust in IMEDicare's…

I have total trust in IMEDicare's ability to efficiently cater for my needs.

26 March 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your kind feedback.

We are delighted to hear that you have total trust in IMEDicare and that we are able to efficiently cater to your needs.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Very easy to access and order online

Very easy to access and order online, delivery service was also very good.

1 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are pleased to hear that you found it easy to access and order online, and that you were happy with our delivery service.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Great service

Great service

2 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are delighted to hear that you were happy with the great service provided.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 3 out of 5 stars

Bit disappointing there is no…

Bit disappointing there is no lubricant/gel as part of the package and have to buy separately.

After being contacted by the company, this was soon rectified. Great customer service.

26 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are sorry to hear that you were disappointed regarding the lubricant/gel not being included in the package. We understand how this may have caused some confusion, and it appears there may have been a misunderstanding, which we have addressed with you by email.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk .

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your kind feedback.

We are delighted to hear that you were happy with our timely service and the quality of the product.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

The goods I ordered were received…

The goods I ordered were received promptly.

27 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We are pleased to hear that the goods you ordered were received promptly and that you were happy with the service provided.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

A fast efficient service

A fast efficient service, the pump was recommended by my doctor, and after six weeks I can see visible results.

28 March 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your positive feedback.

We are delighted to hear that you were happy with our fast and efficient service and that the pump recommended by your doctor is already showing visible results after six weeks of use.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

So glad I have tried it

Great service, product has helped me so much and I would recommend it to anyone suffering.

21 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your wonderful feedback.

We are delighted to hear that the product has helped you so much and that you were happy with the service provided. Your recommendation means a great deal to us, and we are pleased to know you would encourage others suffering with similar issues to try it.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

Rated 5 out of 5 stars

Ordered product on website

Ordered product on website. Process somewhat confusing after placing order. Received confirmation from PayPal of payment but no confirmation of order from iMedicare until following day. So uncertain if order had successfully been received. In any event all was well and order was received promptly as promised.

23 April 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your feedback.

We appreciate your comments regarding the ordering process and apologise for any uncertainty caused before receiving your order confirmation from iMedicare. We are pleased to hear that your order arrived promptly as promised and that everything was resolved successfully.

Your feedback is very valuable and helps us continue improving our customer experience.

Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.

For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.

We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.

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