Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy... See more
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Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour",... See more
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Your product was recommended by my physio after my surgery. I researched similar products but bought this product based on reviews . It arrived within a few days well packaged with a warning not to le... See more
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imedicare was recommended by a colleague. I found the web sight easy to navigate. My purchases were received with out delay having discussed by E-mail being a male items for a elderly females incontin... See more
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Company details
- #40 of 50 best companies in Medical Equipment Supplier
- #36 of 44 best companies in Medical supply store
About IMEDicare - Pelvic Health Naturally
Written by the company
iMEDicare – Pelvic Health Naturally | UK Specialists Since 2004
At iMEDicare, we understand that conditions such as erectile dysfunction, Peyronie’s disease, ejaculatory dysfunction, and male and female urinary incontinence can feel deeply personal and difficult to talk about.
For over 20 years, we have helped people across the UK and Ireland regain confidence, comfort and control through clinically supported, medical-grade pelvic health solutions.
Our role is simple: to provide safe, effective and discreet medical devices — backed by professional guidance — so that you can make informed decisions about your pelvic health.
Clinical Expertise You Can Trust
iMEDicare works closely with NHS clinicians, healthcare professionals and patients to ensure appropriate product selection, correct usage and optimal outcomes. Many of our products are available on NHS GP prescription, and all are available for private purchase.
Our experienced medical product advisors provide nationwide coverage across the UK and Ireland and can arrange confidential televideo consultations for personalised support.
Erectile Dysfunction & Penile Rehabilitation Support
We specialise in medical-grade vacuum erection devices (VEDs) for the treatment of erectile dysfunction and penile rehabilitation. Our range includes the clinically respected SOMAerect® Size to Fit system, commonly used for:
- Erectile dysfunction (ED)
- Post-prostatectomy penile rehabilitation
- Diabetes-related erectile dysfunction
- Circulatory-related ED
- Peyronie’s disease support
We provide sizing guidance and structured usage advice to help ensure safe and effective results.
Urinary Incontinence Solutions – Male & Female
Urinary incontinence can significantly affect quality of life. We supply clinically developed, reusable and environmentally conscious continence solutions, including:
- Efemia® Bladder Support – A non-surgical bladder support pessary for female stress urinary incontinence
- Men’s Liberty™ – An external condom catheter designed for men with a retracted penis
- Male urinary incontinence management devices
- Reusable continence alternatives to reduce reliance on disposable pads
Our aim is to help individuals feel secure, independent and confident in daily life.
Non-Surgical Phimosis Treatment
We also provide Novoglan® Phimosis Expander Kits, offering a clinically recognised, non-surgical option for the treatment of phimosis.
Why Patients and Clinicians Choose iMEDicare
- Established UK pelvic health specialist since 2004
- Trusted by NHS clinicians and healthcare professionals
- Medical-grade, clinically supported products
- NHS prescription guidance available
- Discreet and confidential service
- Reusable, environmentally responsible solutions
- Full UK & Ireland coverage
We recognise that seeking help for erectile dysfunction or urinary incontinence can feel overwhelming. Our team is committed to providing respectful, professional and evidence-based support at every stage.
Contact iMEDicare – Pelvic Health Naturally
Email: contact@imedicare.co.uk
Phone: 01923 237795
Hours: Monday–Friday, 8am–5pm
You can learn more about our erectile dysfunction devices, urinary incontinence solutions and pelvic health medical products at www.imedicare.co.uk.
iMEDicare – Pelvic Health Naturally.
Delivering clinically trusted pelvic health solutions with compassion, discretion and expertise since 2004.
Written by the company
Contact info
Shakespeare Street, WD24 5RR, Watford, United Kingdom
- 01923237795
- contact@imedicare.co.uk
- mypelvichealth.co.uk
Pelvic Health Naturally - Device Advice
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback.
We are pleased to hear that you were happy with the fast delivery and secure packaging of your order.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk .
We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.
My post surgery physio
Your product was recommended by my physio after my surgery. I researched similar products but bought this product based on reviews . It arrived within a few days well packaged with a warning not to leave with a neighbour in case of a failed delivery due to it's private nature. I'm only using it a few days tbh and I'm still adjusting to my after surgery issues but this product does exactly what it says it's designed to do. I will whole heartedly recommend it.
22 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your thoughtful and detailed feedback.
We are delighted to hear that your physiotherapist recommended our product and that, after researching other options, you chose us based on the positive reviews. It is also great to know that your order arrived quickly and discreetly packaged to respect your privacy.
We appreciate that recovery after surgery can take time, and we are pleased to hear that the product is working as intended and supporting you during this stage of rehabilitation. Your recommendation means a great deal to us.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.
We wish you continued success in your recovery and remain committed to providing excellent customer support.
Quick and easy to use
Pacey cuff was easy to use and more comfoirtable mthan other clamps
24 March 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback.
We are pleased to hear that the Pacey Cuff was easy to use and more comfortable for you compared to other clamps.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.
We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your kind feedback.
We are pleased to hear that you found our service professional and were happy with the quality of our products.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk .
We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.
Fast efficient service.
16 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback.
We are delighted to hear that you were happy with our fast and efficient service.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request.
For more information, please visit or contact our customer service team on 01923 237795 or via email on contact@imedicare.co.uk.
We wish you continued success in using our devices and accessories and remain committed to providing excellent customer support.
Website is very slow
Website is very slow, item ordered eventually.
Delivery was ok, but to charge £8.00 for delivery is very expensive.
I can’t understand why the delivery costs were so high ? Maybe the company can explain !
16 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thanks for your feedback, and we’re sorry to hear about your experience.
We are currently working on improvements to our website to address the slowness you encountered, and we’re confident this will be resolved soon so it doesn’t happen again.
Regarding the delivery cost, due to the nature of our products, all orders must be sent via a tracked and signed-for service to ensure they are delivered securely and only to the intended patient. Additionally, the size and weight of the device contribute to the postage cost, which is why delivery may appear higher than expected.
We hope this helps explain the charges, and we appreciate your understanding.
The order arrived promptly and safely
The order arrived promptly and safely. The price was reasonable.
I did find the website somewhat clunky when placing the order online using my mobile phone.
16 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your review 😊
We’re pleased to hear your order arrived promptly and safely, and that you found the pricing reasonable.
We’re sorry to hear you experienced some difficulty using our website on a mobile device. We really appreciate this feedback. We are currently working on a new, much more mobile-friendly website, which will be launching soon to improve the ordering experience.
Our medical device representatives are available to offer FREE technical product support via telephone, video calls (WhatsApp, Zoom, Google Meet, etc.), or home visits upon request. For more information, please visit www.MyPelvicHealth.co.uk
, email contact@imedicare.co.uk
, or call 01923 237795 to arrange support.
We wish you every success in using our devices and accessories, and we remain committed to providing excellent customer support. If you need any assistance, please don’t hesitate to contact us.
Kind regards,
Customer Service
iMedicare Ltd
Easy to navigate on the website
Easy to navigate on the website. Discount offers for ordering multiple items
Delivery via Royal Mail plain packaging and email and message updates on delivery only say customer service so no embarrassment!
15 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Hello,
Thank you for your review 😊
We’re really pleased to hear you found the website easy to navigate and appreciated the discount offers for multiple item orders. It’s also great to know the discreet Royal Mail packaging and neutral delivery notifications provided you with added peace of mind.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request. For more information, visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange.
We wish you great success in using our devices and accessories. We remain committed to providing you with our excellent customer support. For assistance, please call us at +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
Customer Service
iMedicare Ltd
Good
My daughter told me about this product as it had been recommended to her by her GP. I was unsure if it would be helpful to myself but have been pleasantly surprised. Easy site to purchase from, speedy and discreet delivery, easy to use. Happy with my purchase.
15 March 2026
Reply from IMEDicare - Pelvic Health Naturally
Hello,
Thank you for taking the time to share your feedback 😊
We’re very pleased to hear that you’ve been pleasantly surprised by the product and found it easy to use. It’s also great to know that you had a smooth purchasing experience and were happy with the speed and discretion of delivery.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request. For more information, visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange.
We wish you great success in using our devices and accessories. We remain committed to providing you with our excellent customer support. For assistance, please call us at +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
Customer Service
iMedicare Ltd
Iordered some incontinence pants…
I ordered some incontinence pants hoping they would help with my problem sadly no they don’t hold the urine they need a plastic backing to protect your clothes. The quality of the material is excellent but they don’t protect your clothes from wetness very disappointed
20 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback.
We’re sorry to hear that the product did not meet your expectations, although we are pleased you found the material quality to be good.
Our incontinence pants are designed for stress urinary incontinence (SUI) and are suitable for light to moderate absorbency needs, typically up to around 10ml per episode over a 24-hour period. They are intended to provide discreet, breathable protection rather than a plastic-backed waterproof barrier.
Based on your comments, it may be that a different product would better suit your needs. If you are experiencing SUI, we would be happy to assist you further and help guide you to the most appropriate option. If you wish, we can also liaise with your medical professional for additional support, or you may contact us directly so we can discuss your requirements in more detail.
We have also emailed you separately—please check your inbox and let us know how we can assist further.
Reply from IMEDicare - Pelvic Health Naturally
Hello,
Thank you for your review 😊
We’re really pleased to hear you were happy with the very quick delivery.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request. For more information, visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange.
We wish you great success in using our devices and accessories. We remain committed to providing you with our excellent customer support. For assistance, please call us at +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
Customer Service
iMedicare Ltd
Does what it says on the tube
14 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thanks for your review!
We’re glad to hear the product did exactly what you expected 😊 If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request. For more information, visit www.MyPelvicHealth.co.uk
or contact our customer service team at contact@imedicare.co.uk
or 01923 237795 to arrange.
We wish you great success in using our devices and accessories. We remain committed to providing you with our excellent customer support. For assistance, please call us at +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
Customer Service
iMedicare Ltd
Ok for a short while
After following all prep and application steps to the letter, I was disappointed to find the product started to detach after 8 hours use, after seeing a range of 24-72 hours, this was nowhere near my expectations. I did try to carry on, but leakage required pads in place which was what I’d wanted to avoid in the first place. At this rate, the cost for 16 hours awake is not reasonable. It would take at least 48 hours working properly and attached to be viable on a cost basis.
18 March 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for taking the time to leave your feedback, and I’m sorry to hear that your experience did not meet the expected performance timeframe.
There does appear to be a protocol for application that may not have been fully aligned in this instance. We have escalated your query to our medical representative, who will be able to review your case in more detail and provide further guidance and support.
I’ve also shared their contact details with you so you can reach out directly for assistance.
We appreciate you bringing this to our attention and will ensure this is followed up properly for you.
Reply from IMEDicare - Pelvic Health Naturally
Hi there,
Thank you for your feedback. We’re really pleased to hear your order arrived on time and was complete as expected.
We appreciate your continued support and look forward to serving you again in the future.
Kind regards,
iMEDicare customer service
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback — we’re glad to hear the delivery was very quick.
If you require any assistance, our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request.
For more information, please visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange support.
We wish you great success in using our devices and accessories. We remain committed to providing excellent customer support.
For immediate assistance, please call us on +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
iMedicare Customer Service Team
Efficient .
6 April 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback
If you require any assistance, our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request.
For more information, please visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange support.
We wish you great success in using our devices and accessories. We remain committed to providing excellent customer support.
For immediate assistance, please call us on +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
iMedicare Customer Service Team
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback — we’re pleased to hear your order arrived quickly and that everything was as expected.
If you require any assistance, our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request.
For more information, please visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange support.
We wish you great success in using our devices and accessories. We remain committed to providing excellent customer support.
For immediate assistance, please call us on +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
iMedicare Customer Service Team
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback — we’re pleased to hear you had a good purchasing experience and that ordering was easy, delivery was quick, and the packaging was discreet.
If you require any assistance, our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request.
For more information, please visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange support.
We wish you great success in using our devices and accessories. We remain committed to providing excellent customer support.
For immediate assistance, please call us on +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
I hd to return a piece of equipment and…
I hd to return a piece of equipment and the whole process was handled so efficiently - and speedily which was important.
9 March 2026
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback — we’re really pleased to hear that your return was handled efficiently and speedily, and that the process met your expectations.
If you require any assistance in the future, our medical device representatives are available to offer FREE technical product support via telephone, tele-video (WhatsApp, Zoom, Google Hangouts, etc.), or home visits upon request.
For more information, please visit www.MyPelvicHealth.co.uk or contact our customer service team at contact@imedicare.co.uk or 01923 237795 to arrange support.
We wish you great success in using our devices and accessories. We remain committed to providing excellent customer support.
For immediate assistance, please call us on +44 1923 237795 or email contact@imedicare.co.uk. Our office hours are Monday to Friday, 8am to 5pm.
Kind regards,
iMedicare Customer Service Team
Easy to use website and order very good…
Easy to use website and order very good communication and delivery quality products.
4 March 2026
Unprompted review
Reply from IMEDicare - Pelvic Health Naturally
Thank you for your feedback.
We’re delighted to hear that you found our website easy to use and that your ordering experience was smooth. It’s also great to know you were happy with our communication, delivery, and the quality of the products.
We really appreciate you taking the time to share your experience and thank you for your support.
Kind regards,
Customer Support Team
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