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My Perfect CV - CV builder Reviews 

4,115
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,850 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the website and user experience very easy to navigate and intuitive, appreciating the clear path for creating professional CVs and cover letters. Many praised the product's helpful suggestions, varied formats, and professional templates, aiding successful applications and quick job offers. However, some customers noted concerns regarding the subscription model, feeling the service was advertised as free but required payment to download the CV. People also mentioned issues with hidden charges and difficulties cancelling subscriptions or receiving full refunds.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, finding the CV builder excellent,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and user-friendly... See more

Service

Reviewers highlight positive aspects of service, with many finding it helpful and professional for updating... See more

Subscription

Users describe negative interactions with subscription services, with many feeling misled by unclear terms... See more

Product

People report positive experiences with the product, finding it an excellent and useful tool for creating CVs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This site is very easy to use, I found a few bits a bit tricky but after time it became clear. It would be good to know there's a charge before you get to the end so you know exactly what to expect be... See more

Company replied

Rated 4 out of 5 stars

Easy to use tool, that gave a clear path through writing a CV from scratch. Choices available to help add key skills plus added benefit of being able to edit at each stage. Guidance available at each... See more

Company replied

Rated 4 out of 5 stars

The CV was excellent. The covering letter less good for my purposes, but possibly good for someone applying for a job in more 'usual' circumstances than mine.

Company replied

Rated 5 out of 5 stars

I had used my perfect CV previously to update mine and my husbands CV This time I used it to help my son with updating his CV, choosing professional phrasing provided to describe his job role dut... See more

Company replied


Company details

  1. CV service

About My Perfect CV - CV builder

Written by the company

My Perfect CV builder creates job-winning CVs in minutes. This easy-to-use platform and mobile app generate professional and ATS-friendly CVs while keeping your personal information secure and confidential. Fast, AI-powered CV creation, transparent pricing, and excellent customer support make My Perfect CV the right choice for you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.4

All reviews

(4,115)

1,763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

it was very good to work with the app

7 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive feedback! We're pleased to hear that you enjoyed using our service and found it easy to work with. We greatly appreciate your support and wish you every success in your career path!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

Easy to use and clear

I found my perfectcv.co.uk easy to use. Clear and well set out.

12 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your great review! We're pleased to hear that you found MyPerfectCV easy to use, clear, and well-organized. Providing a simple and intuitive experience is one of our priorities, and we're glad it helped you create your CV with confidence. We wish you continued success in all your endeavors!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

Nice

Is very Nice

12 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your 5-star review! We're so pleased to hear that you had a positive experience using our platform. We truly appreciate your support and wish you all the best in your career journey!

Kind regards,
MyPerfectCV Customer Support Team

Rated 4 out of 5 stars

Brilliant

Brilliant. Just what I was looking for

19 December 2025
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your kind feedback! We're delighted to hear that our service was just what you were looking for. Your support and satisfaction are invaluable and motivate us to continue working to make the experience even better for all our users!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your great feedback! It's our goal to make resume creation as simple and supportive as possible, so we're pleased to hear that you found our CV preparation tools very helpful. We're glad to hear we were able to help you create your resume, and we wish you much success in your career!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

great would prefer

11 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your 5-star review! We're delighted to hear you had a great experience with our service. We appreciate your feedback and will continue working to provide the best possible experience for all our users!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

awsome help had 3 interviews and 3 jobs…

awsome help had 3 interviews and 3 jobs offer

thanks

10 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for sharing such wonderful news with us! We are absolutely thrilled to hear that our website was an awesome help to you and played a part in your incredible achievement of securing three interviews and three job offers. Knowing that our platform effectively supports our users in reaching their professional goals and standing out in the job market is the ultimate validation of our work.

Best regards,
MyPerfectCV Customer Support Team

Rated 2 out of 5 stars

I paid for £2.95 for my CV a neck on…

I paid for £2.95 for my CV a neck on sent I see you took £16 at my account which I never signed up to

10 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide a clear overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.

Our service operates through a subscription model, which includes a 14-day trial that renews automatically unless canceled beforehand. These conditions are presented during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency.

We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@myperfectcv.co.uk.

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

good site,it also helpfull our daily…

good site,it also helpfull our daily life

10 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you very much for sharing your feedback with us. We are truly grateful for your kind words and are delighted to hear that you find the website good and helpful for your daily life. We wish you great success in all your ongoing activities.

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

Excellent

Excellent, simple to use builder with a no hassle subscription service that's not going to ambush you.

I liked this service and would use it again in the future.

9 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for your wonderful review! We're delighted to hear that you found our CV builder simple to use and that you had a positive experience with our subscription service. It's especially rewarding to know that you would choose to use our service again. We truly appreciate your support and wish you continued success in your career path!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

This was an excellent way to produce my…

This was an excellent way to produce my Grandsons c.v & cover letter. Many thanks.

9 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for your thoughtful review! We're delighted to hear that our platform helped you create a CV and cover letter for your grandson with ease. It means a lot to know you had such a positive experience, and we truly appreciate your support. We wish your grandson every success in all his future endeavors!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

Was good experience thanks

Was good experience thanks

9 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your kind review! We strive to provide a seamless, supportive service, and we're pleased to hear you had a good experience using our service. Your feedback is greatly appreciated, and we wish you every success in your future endeavors!

Best regards,
MyPerfectCV Customer Support Team

Rated 4 out of 5 stars

Easy to use very helpful ,thank you

Easy to use very helpful ,thank you

9 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive feedback! We're pleased to hear that you found our platform easy to use and helpful. We truly appreciate you taking the time to share your experience and wish you all the best in your career journey!

Best regards,
MyPerfectCV Customer Support Team

Rated 5 out of 5 stars

Fantastic site for creating your cv .

Fantastic site for creating your cv .
Thank you.

8 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive review! We're delighted to hear that you found our site to be fantastic for creating your CV. Your kind words and support mean a great deal to us. We wish you every success in your career journey!

Best regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

Great website

Amazing website I just used it to print very professional CV and integrated AI assistance with less than £2. Thank You

8 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience using our website and were able to create a professional resume with the help of our platform's tools. It's great to know you found the service valuable, and we truly appreciate your kind words. Best of luck in your career journey!

Kind regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

Excellent

Helped update ny 15year old cv swiftly

8 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your positive review! We're delighted to hear that we helped you update your CV quickly and easily. Our goal is to make creating and updating a professional CV as simple as possible for all our users, and we're glad we could support you. We wish you every success in your career journey!

Best regards,
MyPerfectCV Customer Support Team

Rated 1 out of 5 stars

SCAM

Would not use this company again pure scam!
i used this company for a CV before and i payed around £1 for my CV. A couple of days ago i wanted to update my CV and i then got an email saying i had been charged over £16 and signed up to a monthly subscription! On the email it also stated “ if your unhappy.. we will refund you all of your money” I emailed the company and after back and forth they decided to only give me half of my money back when i didn’t want to pay that much to begin with! i emailed them saying that their website states if your unhappy we will refund you but they had absolutely nothing to say and ignored my question. Shocking company do not reccomend unless you want to loose your money !

4 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.

Please note that we currently do not provide a one-time payment option. Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access.

This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.

We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at 0-808-189-0676. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.

Best regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

Very easy and accessible to use

Very easy and accessible to use, I like how it gives me options on what I could say, then after I make my CV, it gives me a review.

7 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you so much for your wonderful feedback. We're delighted to hear that you found MyPerfectCV easy and accessible to use and that you enjoyed the guidance provided throughout the resume-building process. It's great to know that the content suggestions and final resume review helped you create a stronger CV with confidence. Our goal is to make the process as simple and effective as possible, and we're pleased that our tools supported you every step of the way.

Best regards,
MyPerfectCV Customer Support Team.

Rated 1 out of 5 stars

Had a nightmare with them

Had a nightmare with them. A mth ago I ordered and paid for a CV. I was not aware it was a mthly subscription. Nowhere did it say that. Today £16.95 has been taken from my bank account. I went onto to CV account subscription part and it states it will take £3 a mth. How is £16.95 ... £3? It does not make sense. I phoned customer services who are in America and they were not cety helpful. I've cancelled the subscription then got another email saying thankyou for your order,here's your CV. Utterly crazy.

7 July 2026
Unprompted review
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.

Please note that we currently do not provide a one-time payment option. Our platform is designed to offer users full access to all features during a 14-day paid trial period. If the trial is not canceled within this timeframe, it transitions into a paid monthly subscription in order to maintain uninterrupted access.

This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency.

We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.

Best regards,
MyPerfectCV Customer Support Team.

Rated 5 out of 5 stars

Amazing website for CV templates

Amazing website for CV templates. Very easy to use and the subscription fee is reasonable. Would recommend.

7 July 2026
My Perfect CV - CV builder logo

Reply from My Perfect CV - CV builder

Hello,

Thank you for your fantastic feedback. We’re thrilled to know that you enjoyed our CV templates, found the platform easy to use, and felt it offered good value. We truly appreciate your recommendation and wish you every success in your job search.

Warm regards,
The MyPerfectCV Team.

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