MyScents.Shop Reviews 

384
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the perfumes, noting their lasting power and authentic scents, often comparing them favorably to original brands. Many appreciate the wide selection and the excellent packaging, which ensures products arrive well-protected. People frequently highlight the excellent service, competitive pricing, and fast, reliable delivery, often receiving orders earlier than expected. The ordering process is described as simple, with good communication and well-packaged products, making the overall experience smooth for many. However, some people mentioned significant delays in receiving their orders, with a few reporting not receiving their purchases at all or experiencing a lack of communication regarding their order status.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the quality and fragrance... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Service

Users describe positive interactions with service, highlighting its ease of use, speed, and efficiency. Many... See more

Order

Clients share positive opinions on order, with many reviewers appreciating the easy ordering process and... See more

Price

People report positive experiences with price, consistently finding products to be competitive and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfumes are gorgeous and actually last throughout the day. Celebrity woman is a favourite being a dupe of este le belle by lancom. And the paco rabanne pure xs. Both by yodemya. Amazing value and del... See more

Company replied

Rated 5 out of 5 stars

I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the p... See more

Company replied

Rated 5 out of 5 stars

First time I've used My Perfume Shop and am very impressed. Prices and choices were good and delivery quick. Notified when items were despached for delivery and method of delivery. Will definitely... See more

Rated 5 out of 5 stars

Never heard of the company before but after seeing a few reviews on here, I thought I would give them a try. I ordered a 75ml bottle of Hugo Boss Man fragrance which was on sale at a great price. Wa... See more

Company replied


Company details

  1. Perfume store
  2. Cosmetics and Perfumes Supplier

Written by the company

At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(384)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A no hassle purchase worth good…

A no hassle purchase worth good delivery time and products packaged very well to help protect the bottles

14 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

David, I’m glad the whole process was smooth for you – quick delivery, no drama, and packaging that does its job. Those bottles get the VIP treatment here so they arrive looking exactly as they should.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Swift efficient service.

18 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

William, that’s exactly how I like to run things – fast, efficient, and straightforward from start to finish.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Charlie devine body spray

Charlie devine body spray is my favourite deodorant, and I am unable to find it anywhere else. When I found this website with that body spray I was really surprised, as I thought it would no longer be available to buy. Thank you so much 😊

10 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Ann, I’m really pleased we could help you track down your favourite Charlie Devine body spray – it’s always a nice surprise when you find something you thought had vanished from the shelves. I’ll make sure we keep it stocked so it’s never too hard to get hold of again.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant

Easy to order, fantastic pricing, fast delivery, will use again.

16 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Ian, sounds like we ticked all the boxes – simple ordering, great value, and quick delivery. I’ll be ready whenever you are for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant

After weeks of searching, found my favourite Serge Lutens perfume.
Very reasonably priced.
Easy transaction and delivery on time.
I’ll be back!! X

15 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Gill, I’m glad we could end the search for your favourite Serge Lutens – it’s always satisfying to track down a fragrance you’ve been hunting for. Happy to hear the price, transaction, and delivery all hit the mark too. I’ll be here whenever you’re ready for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Was a slight delivery issue but they…

Was a slight delivery issue but they resolved it immediately. Top service

14 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

JJ, I’m glad we could get that delivery hiccup sorted straight away – things don’t always go perfectly, but I’ll always jump on a fix as quickly as possible. Appreciate you recognising the service.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant

Excellent prices quick delivery would definitely recommend you.

11 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Susan, I’m pleased we could pair great prices with quick delivery – that’s exactly the balance I aim for. Thank you for the recommendation, it means a lot.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great price for aftershave, quick delivery

Great price for aftershave. Quick delivery. Will definitely use this site again.

8 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Penny, I’m glad the aftershave arrived quickly and at the right price – that’s how it should be. I’ll be ready to help whenever you’re back for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Kept informed of the status of my order. Great customer service

12 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Francine, I’m glad you felt looked after from start to finish – quick delivery, clear updates, and customer service you can actually reach. That’s exactly how I want every order to run.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great product

Quick delivery long lasting smell, extremely good value for money, would highly recommend.

12 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Sounds like that one’s hitting the mark for you, William – quick to arrive, sticks around all day, and doesn’t break the bank. Can’t ask for much more than that. Appreciate the shout-out.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Excellent prices for quality products

I came across this website and managed to find all the perfumes fragrances I was looking for at exceptional prices. All the items arrived with couple of days and I couldn’t be happier. I will certainly continue to use this company.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Myperfume.shop is the best by far

I genuinely would never buy my perfume from anywhere other than Myperfume.shop now

The prices are unbeatable the service so quick and efficient

I have been buying perfume from here for a while now and can highly recommend

1 July 2025
Unprompted review

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