My Pet Canvas Reviews 

I love this company! I sent several photos of my pup...they gave me several options. I decided to pick a pair but no 2 were perfect together. I asked that they change background on one to match the other better. They sent proofs back right away. I made my selection and my canvases were delivered within a week. They are fabulous...of course my sweet pup makes me smile every time I walk past that room.

Great working with the team at My Pet Canvas. They are super helpful and responsive. I would not hesitate to recommend them or to purchase from them again!

The My Pet Canvas artists worked diligently revising the artwork to my satisfaction. I had an original photo, but they also used other images/photos to correct some of the features. They were patient and provided a new cherished remembrance of our fur baby.

Sent in some photos of my dog. Let them create the image. Had some tweaks for the background and then they printed and shipped it :) I paid for the extra shipping to make sure the package was delivered well by the carriers. Will order again!

BUYER BEWARE!!
The company did a good job of revising and landing on a decent image of our dog, but the quality of the print (we got a 30x30 print) was awful. The resolution was poor, so the image was soft and pixelated. The canvas quality is cheap / flimsy. The frame is very poor quality, soft wood that was already coming apart in the corners.

Overall, VERY disappointing- considering we paid almost $500 for this framed print.

Then, to make things worse, when I went back to explain my disappointment and see what could be done - they cynically thanked me for my concern and told me there was nothing they could do for me.

The images on the website are fun - but just know that you are seeing only the best results, and you will be disappointed by the poor quality of the prints.

Tempted to give one star, but I’ll give them two for their initial customer service. But very poor product!

Very happy with my portrait. Everything went just as planed. Quick and easy !!!

The guys at My Pet Canvas are awesome! Not only are the prints great, their service is exceptional. I ordered three different prints, each one going through a number of proof reviews until I was satisfied - no questions asked. With the crazy lead up to Christmas (I had ordered two as gifts), one of the prints was sent in the wrong sizing. I contacted them and they were extremely accommodating, expediting another print (free of charge) expressed to me within 2 days. Suffice to say, I am very happy with my prints, and the two gifts were received extremely well by recipients, they were quite emotional with such a thoughtful gift of their pets! Thank you MPC!

Wanted a portrait of our Ethel for my husband's birthday. I sent in only one photo, and they replied right away with 4 abstract options. I picked one and began the back and forth on making slight corrections. Soon enough, we had an amazing likeness of Ethel. As it was a birthday present, we opened the package in front of a bunch of friends. Their reaction was PERFECT. It was an awesome moment. My advice is to take as many emails as it takes to get the proof just right. Totally worth the effort.

Great service and product! My husband is so thrilled with the painting of our dog!

Great Service and wonderful job with the canvas!

The staff were great and paid attention to our requests to make the portrait more personal.

Grateful for the beautiful canvas of my adorable pet. Their work is exceptional

Every stage of the process was great with My Pet Canvas. The ordering process was easy. I even made a mistake with my order and the customer service department took care of fixing the mistake quickly and easily. I received the proofs quickly and the edits were made. I received the finished product on time and it is beautiful! Can't say enough good things about the experience!

Great result. Very responsive and quick to make adjustments. Easy process.

Great response to changes that I requested prior to finalizing. The picture looked exactly as the proof did. I was expecting a thicker canvas for the price. It is thin. I would prefer the thicker stronger one for a 40 x 40. The packing of the canvas could be improved. The box was tore up and barely hanging on. There was light bubble wrap and no other padding around the canvas to protect it. Price point is higher than other custom canvas places, but only one to offer the abstract art of my pet so I paid it.

Great communication, adjustments quickly made as requested. Most importantly, I loved the final product!

These guys are a nightmare so far. Took 5 days to approve the print (not one or two). When I approved the print they order automatically. I immediately sent an email asking numerous questions as there was no invoice and it appears I would not get the Black Friday price and was worried I would no longer get for Christmas since they took 5 days. Did not hear back for two days and finally got an email back on why I had not completed my order. Tried to cancel my order 3 times but each time got an email saying I could change my order however I want. When I was clear I wanted to cancel my order, even though they basically said I could change it to whatever I want, they said they were going to to charge me a 30 percent return policy as I did not cancel within 24 hours (even though I sent them an email right away which they took two days to return) and that their artist already started (even though they said I could change to anything I wanted). These guys are terrible. Should have listened to the reviews. Oh and this is a print so wow what time lost by their ‘artist’

Wanted picture to remember my cat Buddy. The process was very simple; I choose abstract art and they didn’t disappoint. Just a couple tweaks and I’ve got a wonderful picture of my best Buddy.

This company offers a 100% satisfaction guarantee on its website. I was not 100% satisfied with the portraits and asked for a refund. Company will not give a 100% refund claiming their "artists" spent time preparing the proofs. My proofs did not look like our dog. I do not understand how they claim to spend "hours" of artist time when the proofs are sent so quickly and they look like a generic dog, not our dog.
Also, the emails I get from the company are not signed with any human name. They are just generically signed as "The My Pet Canvas Team." What legitimate business does not have a real human being's name on correspondence with customers?

I have disputed this transaction with my credit card company.
I became aware of this company because they put an ad in my facebook feed. At this point I am beginning to mistrust any advertisement I see on facebook.

Communication was excellent during the whole process… I had the opportunity to review samples and make edits and adjustments to achieve my final choice… The finished product shipped quickly after that, and was everything I expected