The team at mypet are very professional, polite and deal with any enquires with speed, you will not find a better microchip company
Company replied
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See what reviewers are saying
Our dog had a European microchip which hadn’t been registered in the UK and other companies wanted £20. Thankfully came across MyPet, input the 15 digits and within minutes had the certificate. Checke... See more
Easy to set up, cheap and no pressure to subscribe to their premium services, although some of the offers were quite tempting! Website could be a little slicker. For instance, it looked like my pet ha... See more
Company replied
Very easy to register my pet and for a small fee. Other sites want to charge £18 upwards. I purchased my puppy from a breeder who had microchipped him with Smarchip but not updated any ownership det... See more
Company replied
Company details
Written by the company
We're MyPet. The UK's fastest-growing and most innovative Defra-compliant microchip database! We're also the exclusive supplier of Trovan Microchips. You'll find most of our reviews here: https://www.reviews.co.uk/company-reviews/store/mypethq.io
Contact info
35, Greystone Road, BT411HW, Antrim, United Kingdom
- 028 9622 3001
- hello@mypethq.io
- mypethq.io
4.6
Excellent
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you!
Thank you, MyPet, it was very easy to register our cat in UK database with you!
1 July 2022
Unprompted review
Reply from MyPet
Thanks so much for your review Olena! :)
Reply from MyPet
Thanks so much for your review! :)
easy to use well documented
22 June 2022
Unprompted review
Reply from MyPet
Thanks William for your review! :)
Great service
Great service! Straightforward and easy to use. Also very helpful and super quick responses to any questions.
14 June 2022
Unprompted review
Reply from MyPet
woohoo! thanks for this awesome review! :D
Phoned mypet to register my New puppy…
Phoned mypet to register my New puppy micro chip and they where very helpful and friendly staff and they dealt with everything and now she is registered many thanks Helen
9 June 2022
Unprompted review
Reply from MyPet
Thanks so much Alexander for your review. We really appreciate it! :)
Very quick and easy to activate
4 June 2022
Unprompted review
Reply from MyPet
Thanks so much! ⭐️⭐️⭐️⭐️⭐️
Was really quick and easy to complete
Was really quick and easy to complete. Changed from l my original subscription with another company as they wanted to charge me £21 annually not on gov.uk
27 May 2022
Unprompted review
Reply from MyPet
So glad to hear you got registered with a Defra compliant database. :) We've campigned a lot against the fake databases! We talk about it here: https://mypethq.io/fake-microchip-databases/
If there is anything we can ever do just let us know!
Thanks for the awesome review! :)
Truly great
The contact kept with me throughout the process was amazing and refreshing to see they actually DO care. Great company and service, very easy to work with
24 May 2022
Unprompted review
Reply from MyPet
Thanks so much for this awesome review Arran! :) We really appreciate it.
Thumbs up to MyPet
My adopted dog’s microchip details were transferred to me via a rescue. I wanted to query s couple of things with MyPet and they responded swiftly to answer my questions and also sent useful instructions on how to do what I needed. Very efficient communicators and most helpful.
24 May 2022
Unprompted review
Reply from MyPet
Janet! Thanks so much for taking the time to leave us a review! This is the fuel we run on to keep making things better! :)
So quick and easy to register microchip…
So quick and easy to register microchip and pay securely. Nice that is is a lifetime registration with free updates when info changes.
11 May 2022
Unprompted review
Reply from MyPet
Thanks so much for this awesome review! :)
Very quick and easy to register
Very quick and easy to register. I was scammed from another website and didn’t realise until I moved address and tried to update my details.
Paid £1.99, don’t fall for so called premium account on other websites charging £19.99, this one has all you need.
3 May 2022
Unprompted review
Reply from MyPet
Thanks so much for your review Amanda. :)
Excellent service quick and easy to use
2 May 2022
Unprompted review
Reply from MyPet
Thanks for your review Lorraine. We really appreciate it and glad you found the platform easy to use.
Outstanding customer service from MyPet
I can recommend MyPet without reservation as the service I received was highly professional and efficient. My pet’s microchip information was inputted onto the database immediately and the certificate was emailed to me within minutes. The service they provide is brilliant and considerably cheaper than other competitors
22 April 2022
Unprompted review
Reply from MyPet
Thanks so much for this amazing review Joan!
Very straight forward to set up great…
Very straight forward to set up great service thanks
20 April 2022
Unprompted review
Reply from MyPet
Thanks for taking the time to review us! Glad you found our platform straightforward! :)
Just registered.
Just registered my wee cat and now feel more confident to let her out and about on her own. Easy to register and took me no time at all.
20 April 2022
Unprompted review
Reply from MyPet
Thanks for this awesome review Jacqueline. :)
We just transferred a six month old…
We just transferred a six month old Labrador and the customer support was first class. Will definitely be using this company when we start to register our puppies
11 April 2022
Unprompted review
Reply from MyPet
Thanks so much Stephen. Anything else we can do just let us know.
Reply from MyPet
Thanks for this awesome review! :)
excellent service
I was being passed from pillar to post trying to register my new puppy and was recommended MyPet by my vet and Conor managed to sort the problem out immediately.
24 March 2022
Unprompted review
Reply from MyPet
Thanks so much for this review Rosemary. :)
Easy to register
Easy to register. I hope I will not need to use MyPet after loosing any of my cats :) Thank you.
22 March 2022
Unprompted review
Reply from MyPet
Thanks for this amazing review! If the worst ever happens and one of your cats ever does go missing we'll be here to help. :)
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