Piece of Cake Moving & Storage Reviews 

12,600
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and extremely efficient throughout the entire moving process. Many consumers also appreciate the reasonable pricing, clear quotes, and consistent punctuality shown by the teams on moving day. Some reviewers were not happy with the handling of their belongings, noting repeated instances of damaged items, broken furniture, and missing pieces. A few customers additionally experienced frustrating issues with service execution, unexpected difficulties, and poor crew professionalism during the job. People mentioned that certain valuable items were treated carelessly or left behind without proper assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently polite, patient, and... See more

Service

Clients share positive opinions on service, noting that the moving process is smooth and stress-free.... See more

User experience

Customers report positive experiences with user experience, finding the moving process exceptionally smooth,... See more

Price

Reviewers mention positive feedback about price, highlighting transparent and affordable quotes. Customers... See more

Product

Users describe ambiguous interactions with product, reflecting a wide split in customer experiences. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Piece of Cake moving was professional and well priced. Their communication was top notch, with them reaching out several times before the move to verify they had the correct information. On moving d... See more

Company replied

Rated 5 out of 5 stars

My son and his roommate used this service to move from one apt to another in NYC. From the quote to end of move, the experience was professional, easy and beyond expectations. The quote was straightfo... See more

Company replied

Rated 5 out of 5 stars

Everyone was great! Every step of the way - planning, packing, transport, delivery - everyone communicated clearly and worked diligently, quickly and carefully with everything. This was our second mov... See more

Company replied

Rated 5 out of 5 stars

Piece of Cake movers made a stressful event seamless without any added anxiety! The movers were very professional and knew how to move heavy furniture with ease. They had the truck loaded up and read... See more

Company replied


Company details

  1. Removals company
  2. Removals Service

Written by the company

Piece of Cake Moving & Storage is America's highest-rated and most-loved mover. We are a full service moving company providing reliable local and long distance moving services for both residential and commercial moves. Our additional services include professional packing, secure short and long term storage solutions, reusable plastic moving bin rentals and more. Everything you need for a seamless move, all from one trusted company. Available 24/7, 365 days a year, we offer flexible scheduling, including same day, last minute, weekend, and holiday moves. With one of the largest moving fleets and crews in the United States, we can dispatch the right truck and team for any move. At Piece of Cake we provide Flat Fee, all-inclusive pricing locked in before moving day. Transparent Flat Fee Quote based on your inventory which includes moving crew labor, furniture packing, certificate of insurance (COI), mileage and tolls – all at no additional cost. Every move is assigned a dedicated Customer Moving Specialist who provides real-time, human support from start to finish. Backed by experienced operations and dispatch teams working in coordination, we ensure nothing is overlooked. That is the Piece of Cake Promise: the highest standard in customer service, thoughtfully built into every detail of every move. We are fully insured and hold all required federal and state operating authorities and licences to provide moving services across the United States.

Make your next move a Piece of Cake!

Written by the company

Piece of Cake Moving & Storage is America's highest rated and most loved mover.
We provide local and long distance residential and commercial moving services, professional packing, short and long term storage, plastic bin rentals and more. We are available 24/7 all year round for same day and last minute moves. We provide Flat Fee, all-inclusive pricing locked in before moving day, based on your inventory which includes moving crew labor, furniture packing, certificate of insurance (COI), mileage and tolls – all at no additional cost. Every move is assigned a dedicated Customer Moving Specialist who provides real-time, human support from start to finish. We are fully insured and hold all required federal and state operating licenses.

Contact info

4.9

Excellent

TrustScore 5 out of 5

13k reviews

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4.9

All reviews

(12,600)

2,068 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great moving experience

Great moving experience! The team was professional, careful, and handled everything with care. Very satisfied with the service!

17 June 2026
Unprompted review
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We love to hear that, Martina! Thank you so much for taking the time to get in touch with us and share your experience.

We hope you’re settling in well and enjoying your new chapter.

Be sure to follow us on social @pieceofcakemoving for any promotions and discounts if you need us down the track. Or if you recommend us to a friend planning to move, unlock benefits like commission payments in our Referral Program. It’s simple and easy, check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Piece of Cake just moved me from SC to…

Piece of Cake just moved me from SC to MI.FABULOUS every step of the way . I actually booked my move last January, paid a deposit ( received a discount for leaving a deposit and was able to lock in my rate . IAN in the office scheduled everything with me . Initially I did not know my moving date until 3 weeks before the move. Ian answered every call and email within minutes ! His customer service was excellent. Thorough, polite, provided all the information necessary .
My moving team showed up yesterday in SC on time as scheduled. Michael and Nicolai are the best . Professionally dressed in uniform shirts . Friendly , hard working, meticulous and packing skills were awesome. Everything carefully wrapped and handled . No supervision needed . We went over the house when they arrived , gave them my plan where I wanted everything in my new house , and I sat back to enjoy my coffee. They were efficient and worked hard. After leaving here they delivered to my new home in 26 hours . 880 miles.
Once again, on time with ETA. Unloaded and unwrapped with efficiency and TLC. Placed furniture and containers as directed. Very nice team .
Best moving team and company I have ever used. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

5 August 2026
Unprompted review
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

There is nothing we love hearing about more Sue, than a move well done! We appreciate you right back, for choosing to move with us and then taking the time to share your experience with a detailed review.

Our movers were thrilled to help you settle into your new home and we hope you’ll create some wonderful memories there.

Should you need us for any storage, packing or moving services down the track, it might even be for a friend or relative, please reach out and let us know you are a return customer.

We also provide great benefits in our Referral Program for any recommendations that result in a move https://mypieceofcakemove.com/referral-program

Be sure to check out the details when you get a chance and follow us on social @pieceofcakemoving for our latest promotions and discounts.

Until then,
Piece of Cake Team

Rated 5 out of 5 stars

Move was amazing

Move was amazing. POC staff was extremely helpful, as were the movers

30 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

How wonderful to hear that, Anthony! Thank you for sharing your fabulous moving experience. We loved moving you.

Don’t hesitate to let us know if there’s anything we can do for you down the track and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend or family member planning a move, it’s worth mentioning our Referral Program. It provides benefits like commission payments for you, how does that sound? https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Excellent movers

30 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you so much for taking the time to share your positive experience with us! We love hearing this.

We hope you are settling into your new home and enjoying this next chapter!

Don't forget to follow us on social media @pieceofcakemoving for updates on promotions and discounts if you require our services in the future. Alternatively, you can unlock benefits like commission payments through our easy and simple Referral Program when you recommend us to a friend planning a move. Check out all the details here: https://mypieceofcakemove.com/referral-program

Until next time,
The Piece of Cake Team

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Quick efficient work.
Took care of our belongings.

29 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Just as a move should be! Thank you for this awesome feedback. We loved moving you and we’re thrilled to hear it was a good day.

If you ever need us again, just reach out and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend planning a move, unlock benefits like commission payments in our Referral Program. It’s very simple, just check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

The BEST moving company

If you’re moving across state lines, or even across the street-I cannot recommend Piece of Cake enough. I moved from New York to Florida and they made the process so easy for
me. The communication, pricing, customer service, and care of items just cannot be beat (seriously). They even got here much sooner than I anticipated. Everything got here and in perfect condition and each box was taken to each room. There is really no other choice to make, this is THE moving company to use. Thank you to Nolan in New York and his team for helping me with this transition down South. You guys seriously rock. Thanks again!

13 June 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Natalie, we’re so pleased you’ve had a great interstate move and settled in well.

Thank you for entrusting us with your relocation to a new town and a new community.

We hope you enjoy all the opportunities that come your way.

If we can help you with anything down the track, don’t hesitate to reach out. For all our latest promotions be sure to follow us on social via @pieceofcakemoving on Instagram and Facebook

Also don’t forget our referral program https://mypieceofcakemove.com/referral-program

Warm regards,
Piece of Cake Team

Rated 5 out of 5 stars

Piece of Cake moving was honestly a…

Piece of Cake moving was honestly a piece of cake! The customer service reps are both proactive and responsive, and the moving team was professional, pleasant, and helpful. I would highly recommend Piece of Cake to everyone!

29 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Mary, thank you so much for trusting us with your move - we are so happy to hear that you had an enjoyable moving experience, and that our team took care of you!

Best of luck in your new home!

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great experience

Great experience. Movers were careful, experienced, and efficient. Transparent pricing as well

28 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Just as a move should be! Thank you for this awesome feedback. We loved moving you and we’re thrilled to hear it was a good day.

If you ever need us again, just reach out and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend planning a move, unlock benefits like commission payments in our Referral Program. It’s very simple, just check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

love piece of cake

love piece of cake, moving made easy

19 November 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Madeline, it was our pleasure!

Please don’t hesitate to reach out if we can help with anything else!

Ps. In the meantime, don’t forget about our referral program https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Best money I ever spent

Best money I ever spent. These guys are pros. Arrived to our apartment, packed everything, and were on their way in under 2 hours. Our stuff arrived to our new home safe, quickly, and the whole experience was so easy. Never had a move be so stress-free.

27 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Amir,

How wonderful to hear that! Thank you for sharing your fabulous moving experience with us.

Our movers loved helping you through this process and were thrilled to make your moving day smooth. We appreciate your kind words and recognition of their hard work and dedication.

Don’t hesitate to let us know if there’s anything we can do for you down the track, whether it’s another move, packing, or storage needs. Also, be sure to follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend or family member planning a move, it’s worth mentioning our Referral Program. It provides benefits like commission payments for you — how does that sound? https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Everything

Everything

25 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Franklyn, it was our pleasure!

Please don’t hesitate to reach out if we can help with anything else!

Ps. In the meantime, don’t forget about our referral program https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great experience

Great experience

1 September 2025
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Junian, it was our pleasure!

Please don’t hesitate to reach out if we can help with anything else!

Ps. In the meantime, don’t forget about our referral program https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 1 out of 5 stars

Terrible experience

Terrible experience. The moving crew was poorly trained, unfriendly, impatient, and careless with my belongings. I was especially disappointed by the lack of care they showed when handling my valuable artwork.

They also lost the screws needed to reassemble my dining table after taking it apart to move it from my house to my new condo. When I contacted the company, they refused to take responsibility or offer a solution.

I expected a much higher level of professionalism and accountability. Based on my experience, I would not recommend this company.

3 March 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you!
We appreciate you taking the time to leave a review of your recent move with us. We apologize for the inconvenience that may have occurred during the move. In order to further inspect and assist, please reach out to us using the email address customersuccess@mypieceofcakemove.com or call us at (212)651-7273

Alternatively, if we are able to locate your file based on the information given, our team will contact you directly to address this concern. We are here at any time, should you need to move again or have any items for storage. Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time, Piece of Cake Team

Rated 5 out of 5 stars

Amazing experience!

Such a great moving experience with the THEOFANIS TEAM.

The team showed up ready to work, moved everything fast, and paid close attention to exactly how I wanted things handled. They were upbeat, funny, and made what could’ve been a stressful day genuinely enjoyable. Highly recommend. Additionally, the customer service handled all my requests smoothly for bin rental/pick up and my moving date which in flux. Fair price as well. Loved the team at Piece of Cake!

21 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

There is nothing we love hearing about more Rachel, than a move well done! We appreciate you right back, for choosing to move with us and then taking the time to share your experience with a detailed review.

Our movers were thrilled to help you settle into your new home and we hope you’ll create some wonderful memories there.

Should you need us for any storage, packing or moving services down the track, it might even be for a friend or relative, please reach out and let us know you are a return customer.

We also provide great benefits in our Referral Program for any recommendations that result in a move https://mypieceofcakemove.com/referral-program

Be sure to check out the details when you get a chance and follow us on social @pieceofcakemoving for our latest promotions and discounts.

Until then,
Piece of Cake Team

Rated 2 out of 5 stars

My experience with A Piece of Cake…

My experience with A Piece of Cake Moving and Storage was extremely disappointing.

During my move, I repeatedly instructed the movers on the proper way to disassemble a specialty chair worth over $7,000. I specifically explained that the chair should only be separated into two pieces. Instead, the movers ignored my instructions and completely dismantled it to the bare bones.
As a result, the chair was damaged during reassembly and no longer functions as it did before the move. A chair of this value should have been handled with far greater care, especially after clear instructions were provided. As a veteran who suffers from PTSD and chronic pain I need to use the chair on a regular basis some weeks its every day and since the move I have not had the use of my chair.
What has been even more frustrating than the damage itself is the company's response. Rather than acknowledging that their employees disregarded my instructions and accepting responsibility for the resulting damage, the company has focused on explaining that it is "following the law" regarding its claims process. While companies certainly have legal obligations, hiding behind legal language does not address the fact that customer property was damaged after employees failed to follow explicit handling instructions.

Accidents can happen during a move. What separates a reputable company from a poor one is how it responds afterward. In my case, I experienced damaged property, a lack of accountability, and a customer service experience that left me feeling dismissed rather than supported.

Based on my experience, I cannot recommend A Piece of Cake Moving and Storage, particularly if you have valuable or specialized furniture that requires careful handling and attention to customer instructions.

23 May 2026
Unprompted review
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Leithea!

We appreciate you taking the time to leave a review of your recent move with us. We apologize for the inconvenience that may have occurred during the move. In order to further inspect and assist, please reach out to us using the email address customersuccess@mypieceofcakemove.com or call us at (212)651-7273

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Excellent company from start to finish

Excellent company from start to finish. The entire team was superb.

19 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Renee, it was our pleasure!

Please don’t hesitate to reach out if we can help with anything else!

Ps. In the meantime, don’t forget about our referral program https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Piece of Cake is amazing

Piece of Cake is amazing! They moved my family into a 4 story brownstone in one of the worst downpours and lightening storms I've seen. Not a single item got wet, even though all of the movers were drenched. I highly recommend them.

20 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Just as a move should be! Thank you for this awesome feedback Allison. We loved moving you and we’re thrilled to hear it was a good day.

If you ever need us again, just reach out and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend planning a move, unlock benefits like commission payments in our Referral Program. It’s very simple, just check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Patrick and his crew made it perfect

Patrick and his crew arrived right on time and packed all the furniture and the TV thoroughly before loading the boxes through the service elevator. The unloading was just as efficient. At the destination, the service elevator was out of order, so they had to use the passenger elevator, which took longer—but they handled it without a single complaint. They reassembled all the furniture perfectly and placed every box in the correct room. Very professional. I’ve used them twice now and will definitely use them again.

19 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Amazing Customer Service 5 stars!!!

Amazing Customer Service 5 stars!!!

They were on-time. We didn't have much furniture, since we aren't wealthy they tossed our stuff around. This resulted in a broken guitar amp, and a broken vanity. Instead of asking if they could take the top half of the vanity apart, they literally ripped the top half off. Seriously broke it into 2 pieces. Unfortunately, I was busy moving other stuff, I did not see it until they had left. In case you are wondering, yes I tipped ($50each). Maybe that wasn't enough,but I didn't have more. We moved after losing my job. I also helped unload and empty everything we moved.

update
The management team followed up
After not having a great experience, as soon as the management team found out, they reached out to me. IRENE TSELINSKI | CUSTOMER SUCCESS COORDINATOR contacted me and was amazingly polite and professional. She was able to send me a refund to replace the broken furniture. I did not expect this type of service from any company. My opinion has totally changed and I would recommend using them, especially after the way they followed up with me.
Thank you again Irene for the amazing customer service.
-C

25 July 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you for reaching out. Our team was not able to locate your file based on the information provided in the review.
We kindly ask you to please reach out to our team, using the email address customersuccess@mypieceofcakemove.com
Our team will be sure to follow up, as soon as possible. We thank you and we look forward to hearing from you.

Best regards from Piece of Cake Team

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