Piece of Cake moving was professional and well priced. Their communication was top notch, with them reaching out several times before the move to verify they had the correct information. On moving d... See more
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Piece of Cake Moving & Storage is America's highest-rated and most-loved mover. We are a full service moving company providing reliable local and long distance moving services for both residential and commercial moves. Our additional services include professional packing, secure short and long term storage solutions, reusable plastic moving bin rentals and more. Everything you need for a seamless move, all from one trusted company. Available 24/7, 365 days a year, we offer flexible scheduling, including same day, last minute, weekend, and holiday moves. With one of the largest moving fleets and crews in the United States, we can dispatch the right truck and team for any move. At Piece of Cake we provide Flat Fee, all-inclusive pricing locked in before moving day. Transparent Flat Fee Quote based on your inventory which includes moving crew labor, furniture packing, certificate of insurance (COI), mileage and tolls – all at no additional cost. Every move is assigned a dedicated Customer Moving Specialist who provides real-time, human support from start to finish. Backed by experienced operations and dispatch teams working in coordination, we ensure nothing is overlooked. That is the Piece of Cake Promise: the highest standard in customer service, thoughtfully built into every detail of every move. We are fully insured and hold all required federal and state operating authorities and licences to provide moving services across the United States.
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10-15 46th Ave, 11101, Long Island City, United States
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Tommy was great to work with and I loved all the updates and tracking info that POC reported to me on a regular basis. The price was good too! Thank you so much and will use again and highly recommend to others!

Reply from Piece of Cake Moving & Storage
Great moving company that takes good care of your furniture and wrap it so that it doesn’t be damaged . Good prices too. I used them 3 times:)

Reply from Piece of Cake Moving & Storage
Update: Support reached out and offered a reimbursement relative to my experience. I think it was quite fair, actually. I still would be hesitant to use them again given the actual service quality itself, but their support appeasement department is great.
Original review: It was fast, and not too expensive (though, not cheap) which was nice. But they went TOO fast and broke my desk drawers, put my bedframe back together poorly and it literally fell apart when I went to sleep, put a dent in the wall at my new apartment while bringing new furniture in, and overall did not at all make me feel like they cared about my belongings. I will use a different service for my next move.
The team from POC were prompt and very professional. They worked in the heat without stopping and never took a break. This is not the first time I have used Piece of Cake and will only use them moving forward. They are the best in the NYC tri-state area.

Reply from Piece of Cake Moving & Storage
When they say "Piece of Cake," they mean it. They make the daunting process of moving a snap, are very transparent, and make sure you have all the information you need upfront to feel confident about the move. They're efficient and good to work with.

Reply from Piece of Cake Moving & Storage
Great team of packers. Arrived when they said they would. Although, they had underestimated the size of truck needed they sent out another truck and finished the job the next day.
Would highly recommend.

Reply from Piece of Cake Moving & Storage
They where Amazing!!!!!
Very professional and on time and took great care of furniture
👍

Reply from Piece of Cake Moving & Storage
Every thing wen very smooth and there was no damage.

Reply from Piece of Cake Moving & Storage
Piece of Cake Moving made moving look like a piece of cake. On time, efficient, neat and fast. I haven’t moved in 23 years. I wish these guys existed then. I highly recommend them.

Reply from Piece of Cake Moving & Storage
UPDATE: Following this review and continued communication with the company, they ultimately issued me a full refund. I appreciate that they took responsibility financially and resolved that portion of the situation. I am updating my review to reflect that outcome.
That said, the refund does not change the experience that led me to write this review — including the issues during the move, the treatment I experienced from staff, and the condition in which my furniture was returned from storage. I’m therefore leaving the original review below so that it accurately reflects my experience at the time, while also acknowledging that the company ultimately provided a full refund.
I chose this company because they explicitly market themselves as a guaranteed flat-rate service, but instead, they subjected me to a high-stress nightmare defined by logistical failures, active hostility, and property damage. The nightmare began when they unilaterally changed my afternoon arrival window with less than 24 hours' notice while I was offline, catching me completely unprepared. After sales explicitly promised that minor on-site inventory changes would be a seamless formality, the crew halted the move to nickel-and-dime me piece-by-piece, driving my bill past the flat-rate guarantee. When this chaos left me panicking and crying, the customer service representative gaslit me, snapping that "nothing was confusing" and patronizing my emotional state. To make matters worse, the crew flatly refused to take roughly 30% of my things. They stood by their professional dollies and watched my friend and me spend two grueling hours manually dragging all of those remaining heavy bags and items into our cars. It was incredibly rude and unprofessional to leave a young woman to struggle through that heavy lifting entirely on her own while they just watched. After I finally handed my keys back to management and left, they called panicking because they had lost my furniture's structural screws—and actually demanded I turn around to search a vacant apartment I no longer had legal access to.
Things went from bad to worse when my belongings were finally delivered from their storage facility. My TV console arrived completely coated in mold, which was a major safety hazard because I am highly allergic. My mother had to immediately sanitize it, leaving wipes blackened with residue, and the unit now has permanent black stains and active yellow mold on the underside. On delivery day, the foreman aggressively demanded the missing screws and physically pointed his finger at me, blaming me for the company's own mistake. I had to look up the hardware manuals and send my dad to three different stores to find them. While he was out running their errands, the crew suddenly "found" the screws on their truck and assembled the furniture before he even returned. This company actively insulted me while I was crying, forced a customer to do their own heavy lifting, brought toxic mold into my home, and yelled at me on delivery day. The experience was extraordinarily stressful and, in my view, fell far below the level of professionalism and care I expected from a moving company.

Reply from Piece of Cake Moving & Storage
The online sign up and reservation process was simple. The team reached out before the move to confirm.
The two guys that showed up very efficient at getting everything packed and unpacked at the destination.
I think this was my first move where nothing was damaged

Reply from Piece of Cake Moving & Storage
Workers were hard-working. They were polite. They arrived on time. They worked 12 hours! I would highly recommend them anytime, anywhere anyplace.

Reply from Piece of Cake Moving & Storage
The movers were very professional and patient during a very stressful situation.

Reply from Piece of Cake Moving & Storage
These guys are great.....my move couldn't have gone any smoother. Recommend very highly!

Reply from Piece of Cake Moving & Storage
Perfect!! So helpful in what could be a stressful day. Very grateful for all the help!

Reply from Piece of Cake Moving & Storage
Excellent communication, punctual arrival and expertly moved us from our 1,400 sqft apartment into our single family home.

Reply from Piece of Cake Moving & Storage
They lost boxes we had in storage and we had multiple monitors missing and they stated they checked and nothing else was in storage.

Reply from Piece of Cake Moving & Storage
Awesome full pack and unpack service on the same day. Nice team of guys who were professional. Got the job done well.

Reply from Piece of Cake Moving & Storage
Everyone was very helpful, friendly, and professional- I moved on a VERY hot day and everything was done exactly on schedule and respectfully. My cat even tried to escape and one of the movers was nice enough to keep him from making a break for it!

Reply from Piece of Cake Moving & Storage
Great communication and timing. Professional and efficient movers. Flexible and accommodating for their quotes.

Reply from Piece of Cake Moving & Storage
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