MyPillow Ltd Reviews 

221
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Awful have waited a long time to review this pillow so uncomfortable makes my neck feel worse which was my reason for buying to see if it would help not at all seems like a scam again people leaving f... See more

Rated 1 out of 5 stars

Time order place 7 November Order number02-12302-19575 £46.49 Sold by Evans for everyone, we try the pillow has they were promise the best sleep find ot very uncomfortable, worst sleep ever ,... See more

Rated 1 out of 5 stars

Shocking do not buy .. all you get for £60 per pillow is chopped up bits of foam in a cheap see through pillow case .. worse nights sleep I ever had , sent back under 60 day guarantee and it costs y... See more

Rated 1 out of 5 stars

This is a SCAM company purchased 2 Pillows from MY Pillow with 60 day return. Phoned and left message to contact me reference returning pillows for REFUND no contact made, emailed them no response, ha... See more

Company details

  1. Homewares Shop

Written by the company

Guaranteed the Most Comfortable Pillow You'll Ever Own!!


Contact info

2.2

Poor

TrustScore 2 out of 5

221 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(221)

1 review in the last 12 months

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Rated 1 out of 5 stars

Scam company

This is a scam company with a scam offer, do NOT fall for it. How they are still trading in the UK is a complete mystery. All those who have been taken in, please complain to trading standards. Ordered the pillows on the basis of the guarantee. The pillows are rubbish, and as no return address is provided and they do not respond to any attempt to contact them you can't get your money back.

2 March 2021
Unprompted review
Rated 1 out of 5 stars

My Pillow

Took advantage of their buy one get one free offer, which cost me £60. Wish I hadn't bothered as I think the pillows are total rubbish, all lumps and not very comfortable.

28 February 2021
Unprompted review
Rated 5 out of 5 stars

fantastic Service

The customer service from my pillow was fantastic, all my questions were answered by a lovely lady called Francesca and the quality is superb, I would recommend to anyone.

24 February 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY BEWARE this product is a…

DO NOT BUY BEWARE this product is a load of rubbish. They go flat through the night after been laid on them, you have to faff around fluffing them up all night and I still woke up with a bad neck!
I emailed customer services after only 1 week of having them, NO REPLY what a surprise! ABSOLUTE CON and a load of rubbish. I wish I'd never bought them and wasted £130 nearly. They dont even warrant 1 star!! I just want my money back but probably not going to get it judging by the no reply and other terrible reviews.

15 February 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT FALL FOR THEIR 60-DAY GUARANTEE

As I said before, DO NOT PURCHASE FROM THIS COMPANY. I was told in early January that two pillows which I bought in December and which were too soft for me could be swapped under their guarantee for firmer pillows. Since then, I have telephoned them again and again and sent four e-mails. Customer Service do not help: all they seem able to do is send a message to their head office, who then fail to contact me. Yesterday, Customer Service told me that now, I am past the 60 day guarantee period so will probably not be entitled to a refund. This despite the fact that I first contacted them well within the guarantee period and they have failed to contact me. Basically, My Pillow ignore you until the guarantee period has expired. I am not giving up but obviously would advise everyone NOT TO USE THIS COMPANY. Odd that most of the positive reviews are from the U.S., and seem to confuse pillows with politics. Most of the negative ones are from Great Britain. AVOID MyPillow.co.uk

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Overpriced rubbish

Overpriced rubbish, bought 2, took ages to arrive and when they did, I wish I'd just bought supermarket ones because at least you can try them in the shop.
Now being used as dog bed.

9 February 2021
Unprompted review

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