MyPostcard Reviews 7,508

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I love using mypostcard! We send postcards to my husbands grandmother in longterm living once a month so she can see how much the kids are growing! We also send them to their aunts, uncles and papa an... See more

Company replied

Rated 4 out of 5 stars

Unfortunately, the card I ordered was never delivered to the recipient. Two emails to the company’s listed help address went unanswered. It would be nice if they would at least respond. Edited, 16... See more

Company replied

Rated 1 out of 5 stars

Card was delivered extremely late, I had ordered an extra large card for my girlfriend for Valentine’s Day, and added rose petals and an eye mask. Once the card finally was delivered (over three week... See more

Company replied

Rated 5 out of 5 stars

Physical postcards matter! Certainly to my daughter and myself. I can send them via My postcard quickly using photographs I wish to share. My daughter was very happy to receive her postcard. We live i... See more

Company details

  1. Software company
  2. Computer Accessories Shop

Information provided by various external sources

MyPostcard is an app to send your photos as a customized, paper postcards or greeting cards. We print and deliver worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

8K reviews

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Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

My card I sent never arrived.

1 August 2023
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hello,

thank you very much for your feedback.
It is a pity to hear that! Feel free to contact us once at support@mypostcard.com where we can get your card going again if necessary.
We look forward to hearing from you.

Best regards
Your MyPostcard Team

Rated 1 out of 5 stars

Waste of money

Waste of money. Post card from Canada to New Jersey never arrived. Been over a week. Save your money and avoid.

31 July 2023
Unprompted review
MyPostcard logo

Reply from MyPostcard

Dear MyPostcard user,

thank you for your feedback.
Did you already contact us at support@mypostcard.com?
I am very sure that we can help you out very well.

Kind regards,
your MyPostcard team

Rated 1 out of 5 stars

Delivery can take too long in Australia

The app is a great idea, however they say it ships quickly (which it does) but doesnt say what country it ships from. When u are in Australia, it can take up to 3 months to arrive at the destination. Oh dear!!!!!!

4 July 2023
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hello,

thank you for the feedback.
Some special products are indeed only manufactured in germany. Usual cards however will be printed in Australia.

Best regards
MyPostcard Team

Rated 1 out of 5 stars

Dreadful experience

Dreadful experience. Postcard from Adelaide to Sunshine Coast still not arrived after 9 days. Previous Australia Post App delivered Cards from overseas taking only few days. I was diverted to MyPostcard from the now defunct Australia Post App. Don’t use it.

17 July 2023
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hello,

Thank you for your feedback.
Feel free to contact us at support@mypostcard.com and we can take a closer look.
We look forward to hearing from you.

Best regards
Your MyPostcard Team

Rated 5 out of 5 stars

Reliable and cost effective

Everything, from making the postcard, to the speed and reliability of delivery, was great. It arrived, well ahead of schedule.
The cost is very reasonable and I wouldn't hesitate to use "My Postcard" again.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and great postcards

Easy to use and great postcards sent and received in good time. We have been using MyPostcard for quite a number of years now and continue to be satisfied with the service that they provide.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

We love to share moments

We love to share moments. Joy happiness inspiration giggles and condolences fear support and share strength.
The post card app was fast to download set up and really easy to use.
I’m a zillion years old in tech years and found this simple point to point option.

We sent a card to a far distant loved one whose health was suddenly shaken.
The simple card arrived really fast and was a delight for the supporting family as post is such a treasure when it’s a message of love.
We had a moment shared fast cheap and it meant a lot to our family overseas.

Hospital wall now has the card placed on the wall and brings a smile from the staff and a good discussion about the extended family and love.

Make meaningful moments.
Fast

20 June 2023
Unprompted review
Rated 1 out of 5 stars

2 failed orders.

2 cards that I have ordered at the same day 19.05.2023 Order number PC19071832PP and Order number PC19071849PP didn't arrive neither to Poland nor to Sweden. First time ever and I have ordered plenty of times before to the same addresses. The both receivers didn't receive the cards and I have posted cards (through MyPostcard site) to them many times before. I wrote 3 emails to MyPostcard's support and they still didn't answer. I intend to open a case in PayPal, because I have paid for the orders with PayPal. I wish to receive full refund for both failed orders. I don't recommend MyPostcard. Customer support non existing. Nobody bothers to answer.

Update 1 to MyPostcard's response.
MyPostcard Customer Service posted these 2 cards again FIRST AFTER my complains. NEVER nobody of them responsed on my email. I have received only automated informations that the cards has been posted. And yes, I do check my spam folder and it has not be seen a sign of response to my emails. What an unproffessional company, searching for excuses.
We will see if this time both cards will arrive to the recipients. Yes, it is MyPostcard responsibility to print and post the cards I have paid for. In this case when 2 of the cards ordered by me at exactly the same day - didn't arrive to two different countries, the only possible logical conclusion is - they never have been posted at first place. Perhaps now, the second time, they have been. Time will tell...

Update 2.
I have received today full refund for 2 cards I have ordered. So anyway: thank you for nothing. My friends's birthday was long time ago and so was my mum's birthday. They never received congratulation cards, however I have ordered them 10 days before their birthdays. What a pity...

19 May 2023
Unprompted review
MyPostcard logo

Reply from MyPostcard

Hello,

I just checked that and both cards were already sent out twice. Unfortunately we did not recieve any answers on our mails. They may went into the spam folder. However I just adjusted that for you.

Best regards
Henrike

Rated 3 out of 5 stars

I’m so excited to use this service when…

I’m so excited to use this service when I go on vacation soon, so I did a sample card to myself, but still haven’t received it. Not sure how long it take to be delivered.

1 May 2023
Unprompted review
MyPostcard logo

Reply from MyPostcard

Dear Cheryl,

thank you for your feedback.
Did you already contacted us at support@mypostcard.com?
I am very sure that we can help you out very well.

Kind regards,
your MyPostcard team

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