Heavy price & missed details Price on impact whey sale is still very high. Paid one the highest amount for purchase in 6 yrs history. Moreover, if the date of expiry and country of manufacturer is... See more
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Review summary
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The ordering was great But there was a issue i was not able to report last because your customer service was not active even during the mention time period I was supposed to get a free creatine... See more
Company replied
Selecting product and proceeding to checkout is fine But for payment there's a huge latency in app.Doesn't confirm order and after completion of payment the app redirects payment page showing ther... See more
Company replied
This is the first time I would be trying this product. I have received positive reviews from my peers so I'm eager to try it out. However, I would have been more satisfied if the Cash on Delivery opti... See more
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3.5
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14k reviews
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I like that flavour was available but no good discount for the order so i need a discount coupon for my next order, otherwise I’ll buy from a good brand from next time and there are many good brands
I like that flavour was available
But no such discount which was very disappointing because i order so many times from MP so i need a discount coupon for my next order, otherwise I’ll buy from a good brand from next time and there are many good and budget friendly brands beyond this rate Ofcourse.
So, give me the discount code or coupon for my next order.
17 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
They did not delivered the product…
They did not delivered the product simply say that the delivery was not possible. Refund also not credited in my account till now. I have re ordered the same product. Currently I am waiting for refund of previous payment and delivery of reordered product.
15 July 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I was logged out of my account in…
I was logged out of my account in myprotein app...tried resetting thru forget password but it ws not working...tried calling customer care...nothing done...now had to order thru GUEST option...Hopefully won't be getting protein close to expiry date🙏
15 July 2026
Reply from Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with logging into your account. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
My protein products are good quality…
My protein products are good quality and easy to digest i love this brand products
14 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
excellent guidence by coach trustpilot
13 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Payment not relfecting
Selecting product and proceeding to checkout is fine
But for payment there's a huge latency in app.Doesn't confirm order and after completion of payment the app redirects payment page showing there is an issue on the page,.
I had to confirm my order only after receiving the email.
Technical team please review it and solve it as early as possible please
13 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
It’s always a breeze ordering using the…
It’s always a breeze ordering using the app. And I love the offers that come every now and then
13 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
My first order code is wasted because I…
My first order code is wasted because I can't apply both.
No benefit for first order.
Atleast shaker could have been given free or a tshirt or bag.
Whatever, this is my honest feedback
11 July 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Your contact facility is poor
Your contact facility is very bad . It should be a person to talk to not a chat bot . I made the payment but i didn’t receive my order num or confirmation . I could not contact anyone to give me the info .
10 July 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
As always good quality of protein and…
As always good quality of protein and great service in India. Thank you so much for providing authentic products in India.
17 February 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I have been using MyProtein for the…
I have been using MyProtein for the past 6 years and never once have changed. I stick to my default flavours and the flavours have been super consistent over the years. I trust them.
9 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Brand Value should be evaluated against Product & Purchase
There should be multiple offers running, and also should be more samples to Try,, as we can try more accordingly we can start choosing or buying those options.
Purchase more then 2kg or higher at least company should provide basic shaker cup, This will also help in promote the MYprotein products in GYM or public place while we carry that sipper or shaker with Branding on it.
9 July 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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