Myprotein Reviews 

13,559
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,038 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the protein quality, mentioning that the supplements are easy to digest, taste great, and provide steady energy throughout the day. Many people also appreciate the clean layout of the website, which makes browsing and placing purchases straightforward and convenient. Some reviewers were not happy with persistent delivery delays, noting that parcels often take too long to arrive at their destination. Others expressed frustration regarding missing free gifts or receiving completely incorrect items in their packages. Additionally, several consumers pointed out that the prices can feel quite high compared to other options available online.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting deeply mixed experiences. While many consumers... See more

Quality

Consumers find quality to be positive, highlighting excellent protein formulations, great taste, and easy... See more

Order

Customers report widespread frustration and dissatisfaction with the ordering process, citing sudden... See more

Delivery service

Clients share negative opinions on delivery service, frequently expressing frustration over delayed shipments... See more

Price

Users describe ambiguous interactions with price, as opinions on the cost are heavily divided. Many reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Heavy price & missed details Price on impact whey sale is still very high. Paid one the highest amount for purchase in 6 yrs history. Moreover, if the date of expiry and country of manufacturer is... See more

Company replied

Rated 3 out of 5 stars

The ordering was great But there was a issue i was not able to report last because your customer service was not active even during the mention time period I was supposed to get a free creatine... See more

Company replied

Rated 3 out of 5 stars

Selecting product and proceeding to checkout is fine But for payment there's a huge latency in app.Doesn't confirm order and after completion of payment the app redirects payment page showing ther... See more

Company replied

Rated 4 out of 5 stars

This is the first time I would be trying this product. I have received positive reviews from my peers so I'm eager to try it out. However, I would have been more satisfied if the Cash on Delivery opti... See more

Company replied


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

14k reviews

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3.5

All reviews

(13,559)

977 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good protein powder

Good protein powder. Easily digests, provides stamina and strength through out the day.

5 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Overall good but Price was high

The purchase experience was good, offers and freebies which I got is really nice, but the sudden steep price increase jolted my buying experience which I felt in earlier order.

4 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions, please do not hesitate to contact us. We will be happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Excellent service

Excellent service

4 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Good product and support experience

Good product and support experience. But the downside is products are abit expensive and the ashwagandha does not use ksm66

4 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good one i expct good quality and no…

Good one i expct good quality and no side effects
Thnku myprotine

3 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service

3 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

love the flavours.

love the flavours.

2 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 2 out of 5 stars

Autofil test are not accepted by system…

Autofil test are not accepted by system so I have to type adress manually.

2 June 2026
Myprotein logo

Reply from Myprotein

Hello Sandip,

We appreciate you sharing this feedback. We are working to improve our system's autofill functionality.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

price is very high lets see what is in…

price is very high lets see what is in product then give reply this is my first purchase

2 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very Nice Experience and product

Very Nice Experience and product. Using it for at least a year

2 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 2 out of 5 stars

They don't keep 500 gm creatine in…

They don't keep 500 gm creatine in stock so I want to buy 250gm

31 May 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Payment gateway failed and showed some…

Payment gateway failed and showed some error

31 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

No order visible. No coupon applied

Applied coupon, but amount was not reduced.

Got error on website and asking to pay it again.

31 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

The payment gateway went red after the…

The payment gateway went red after the money got deducted and confirmation was not immediate not something really wrong but server can be improvdd

31 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

Mishandled

It's pricey, and the product I got expires next month. The taste and texture are off, and it smells bad. But since I've used it before, I'm giving it 3 stars.

24 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Bad customer service

No proper response from team

30 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

We love My protein but when the…

We love My protein but when the delivery timeline comes. It always breaks my heart. I will never give a 5 star. Sorry.

30 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Nice service and customer support

Okok services try to give more offer

29 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 3 out of 5 stars

After placing order-and doing payment…

After placing order-and doing payment it is showing something went wrong and then getting email of order is placed, so this type of glitch should be fixed it as it is making bad user experience on app and gives the feeling like order is not placed however the payment is done.

29 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

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