Red Run Reviews 661

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the clothing, noting that items are comfortable, fit well, and are made from lovely, durable fabrics that wash beautifully without fading. Many people highlight the fantastic service, including quick and easy ordering processes and exceptionally fast delivery, often within 24 to 48 hours. The overall experience is frequently described as impressive, with many expressing their intention to purchase again. However, some customers experienced issues with incorrect orders, receiving wrong sizes or items. A few others also noted problems with delivery delays or difficulties in getting responses regarding redelivery or collection of items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, design, and... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as excellent,... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting easy and quick ordering... See more

Service

Customers had positive experiences with service, consistently praising its efficiency and speed, from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered quite a few items online after recently buying a couple of bits from Red Run when I visited their store in Liverpool a few weeks ago. The clothing is really comfortable and a good fit. Th... See more

Company replied

Rated 5 out of 5 stars

My order was received within 2 days of putting it in. This was standard delivery also , buzzing with this. Should always buy direct from supplier much better service. Clothes are fabulous. Fabric of t... See more

Company replied

Rated 5 out of 5 stars

I’m obsessed! I bought the full collection in jd and the red run website and also found old collection on Vinted.. I do think they should make the similar corded hood for men, I’m a tattoo artist so a... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazed at how good their customer service is, i put in wrong delivery details and managed to speak to someone straight away, no stress, just sorted it. I ordered on 17th December and it arr... See more

Company replied


Company details

  1. #9 of 68 best companies in Streetwear store
  2. #17 of 123 best companies in Activewear shop
  3. #32 of 606 best companies in Clothing Shop

Written by the company

Red Run is a premium independent brand redefining active streetwear with a fusion of luxury sports fashion and cutting-edge street style. You can also find us at FLANNELS, JD Sports & OD's Designer Clothing.

RED RUN & MENTAL HEALTH UK

Written by the company

FOUNDERS' CLUB
In a philanthropic mission, Red Run has partnered with national charity, Mental Health UK to release two distinctive t-shirts, as part of the FOUNDERS' CLUB collection. For each t-shirt sold, £20 will be donated to the charity, to support the important work they do.

Free shipping on all orders over £150

PLUS Free UK returns.

PLUS Free UK returns.
Free and fast shipping on all orders over £150 with free UK returns.

Contact info

Promotion box for Red Run

Free UK returns

Shop with confidence

4.9

Excellent

TrustScore 5 out of 5

661 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordered a M it was too small so ordered…

Ordered a M it was too small so ordered a L and it was smaller than the M! Poor show

22 April 2026
Red Run logo

Reply from Red Run

Hi Nadine,

Thank you for your feedback, and we’re really sorry to hear about your experience.

This certainly isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.

Please contact our customer service team and we’ll be happy to look into this for you and help find a suitable solution.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Can’t fault red run

Can’t fault red run, I buy for my son and my grandsons, can’t fault the quality or service and if there ever is a need to exchange anything it’s never a problem and that’s usually only for a different size

29 April 2026
Unprompted review
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Reply from Red Run

Hi Margaret,

Thank you so much for your wonderful feedback and continued support, it means a lot to us to hear that both your son and grandsons enjoy our clothing💫

We’re delighted you’ve been happy with the quality and service, and we’re especially pleased to know that any exchanges have been smooth and hassle-free for you.

Creating the best possible experience for our customers is always our goal.

Thank you again for your loyalty, we truly appreciate it and look forward to serving you and your family again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

The quality of the clothing is amazing…

The quality of the clothing is amazing and it’s just as stunning as it is on the photo. I’m also very grateful for the bag that comes with it too☺️

20 April 2026
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Reply from Red Run

Hi Lucy,

Thank you so much for taking the time to leave your kind feedback.

We’re absolutely delighted to hear that you love the quality of the clothing and that it lived up to your expectations from the photos👌

It means a lot to us that you also appreciated the bag, we like to add those little extra touches to make your experience even more special.

We truly appreciate your support and hope to see you again soon

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Beautiful quality like all my red run…

Beautiful quality like all my red run collections thanks

20 April 2026
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Reply from Red Run

Hi Jacqui,

Thank you so much for your kind comments on our collections & continued support😍

We’re thrilled to hear you’re loving the quality across your Red Run collection, it really means the world to us.

We can’t wait to bring you more pieces you’ll love just as much👌

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

This is the best purchase ive made

This is the best purchase ive made, it came in a lovely box was wrapped nicely too, and also i received a free bag.The jacket and shorts i purchased are lovely.well worth the money 🫶

21 April 2026
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Reply from Red Run

Hi Tamsin,

Thank you so much for your wonderful feedback 💫

We’re absolutely thrilled to hear that this was your best purchase and that you loved the packaging and presentation, it’s something we put a lot of care into👌

We’re so glad you’re happy with the jacket and shorts and that you feel they’re worth it, It means a lot to us that you appreciated the complimentary bag too!

Thank you again for your support, we hope you continue to enjoy your pieces.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Fast delivery & perfect item.

22 April 2026
Unprompted review
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Reply from Red Run

Hi Caitlin,

Thank you for sharing your kind feedback

We're really pleased to hear that your order arrived quickly and that you're happy with the item😊

We truly appreciate your support and hope to serve you again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Superb quality

15 April 2026
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Reply from Red Run

Hi Sheila,

Thank you so much for your kind feedback😊

We’re delighted to hear that you were happy with the fast delivery and the quality of your order👌

Your support means a lot to us, and we look forward to serving you again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Easy

Easy, fast & efficient

7 April 2026
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Reply from Red Run

Hi Stephanie,

Thank you for taking the time to leave us your great feedback

We’re really pleased to hear that you found our service easy, fast, and efficient.

We appreciate your support and hope to serve you again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Excellent!!

Excellent!!

9 April 2026
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Reply from Red Run

Hi David,

Thank you so much for taking the time to share your fantastic feedback with us.

We’re delighted to hear you had an excellent experience 🙌

We truly appreciate your support and look forward to welcome you back again

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Exellent clothing the quality is so…

Exellent clothing the quality is so good wouldn't buy leggings from any were else these are so good

7 April 2026
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Reply from Red Run

Hi Janet,

Thank you so much for your wonderful feedback.

We’re thrilled to hear how much you love the quality of our clothing, especially our leggings👌

It means a lot to know you wouldn’t shop anywhere else, your support truly means everything to us.

We can’t wait to welcome you back 😊

Best wishes,
The Red Run Team

Rated 3 out of 5 stars

Not getting in again

I love red rum but a few things I tried to order has not been in stock and not getting them again.
I’ve ordered the grey jumper with the burgundy logo on it but on my Ipad tells me back in stock so when I went to the Liverpool shop the assistant told me that they were not doing it anymore
.why when it’s in demand?
But love the clothes got quite a lot now…

7 April 2026
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Reply from Red Run

Hi Jaqueline,

Thank you so much for your continued support and for sharing your experience with us.

we’re really glad to hear how much you love our clothing and that you’ve built up quite a collection😊

We’re sorry for the confusion and disappointment around stock availability, especially with the knit sweater.

We understand how frustrating it is to see products sell out so quickly.

If you would like to contact us via email we would be more than happy to check stock availability for you as we do have limited sizes available in the grey/burgundy knit sweater.

Your feedback is incredibly valuable, and we’ll make sure to pass this on to our team, particularly around improving stock visibility and communication.

If there’s a specific item you’re hoping to see return, please do let us know, we always take customer demand into account when planning future collections.

Thanks again for your support, and we hope to continue bringing you pieces you love.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Love my new running kit it’s amazing…

Love my new running kit it’s amazing and amazing quality

10 April 2026
Unprompted review
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Reply from Red Run

Hi Leanne,

Thank you so much for taking the time out to leave us your feedback.

We're thrilled to hear that you love your new running kit and that the quality has impressed you.

Your feedback means a lot to us, and we hope it keeps you motivated on every run.

If you ever need anything else, we’re here to help.

Happy running🏃‍♀️‍➡️

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Great quality

Great quality! Love!! ☺️

10 April 2026
Unprompted review
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Reply from Red Run

Hi Laura,

Thank you so much for sharing your feedback with us.

We’re so happy to hear you love it and appreciate the quality.

Your support means the world to us, we cant wait to have you shop with us again.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Love red run

Love red run! clothes are so comfy! quick delivery! Ordering again!

27 March 2026
Unprompted review
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Reply from Red Run

Hi Nicole,

Thank you so much for your lovely feedback😊

We're so happy to hear you love your Red Run pieces and found them super comfy.

It’s great to know your order arrived quickly too, we really appreciate your support and can’t wait to have you shop with us again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Very quick delivery and great products

Very quick delivery and great products, will be ordering from red run again

8 April 2026
Unprompted review
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Reply from Red Run

Hi Leigh,

Thank you so much for your feedback & kind words💫

We're really pleased to hear you were happy with the quick delivery and the quality of our products.

It means a lot to us that you’re planning to order from Red Run again, we look forward to serving you in the future😊

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Fast delivery never any problems great…

Fast delivery never any problems great customer service

30 March 2026
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Reply from Red Run

Hi Gareth,

Thank you so much for taking the time to leave us your feedback.

We're really pleased to hear that you've had a positive experience with our fast delivery and customer service👌

It means a lot to us that everything has gone smoothly for you, and we truly appreciate your support😊

We look forward to serving you again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Excellent company fast delivery 100%…

Excellent company fast delivery 100% recommend, plus clothes are top class

7 April 2026
Unprompted review
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Reply from Red Run

Hi Swede,

Thank you so much for your fantastic review 💫

We're delighted to hear that you're happy with our fast delivery and the quality of our clothes.

Your recommendation really means a lot to us, We truly appreciate your support and look forward to serving you again soon🖤

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, from ordering, paying and receiving the goods.

31 March 2026
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Reply from Red Run

Hi Paul,

Thank you for taking the time to share your experience with us.

It’s wonderful to hear that every step of your journey, from placing your order to receiving your goods felt smooth and efficient.

We know how important it is for things to just work seamlessly, and we put a lot of care into making that happen😊

Your feedback genuinely means a lot to our team, and it’s incredibly rewarding to know that our efforts made a difference.

We truly appreciate your support and look forward to providing you with the same level of service again in the future.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars
Red Run logo

Reply from Red Run

Hi Amie,

Thank you so much for sharing your lovely feedback😊

We're really glad to hear your order arrived so quickly and that our next-day delivery met your expectations.

We know how important it is to receive your items without delay, so it’s great to know we got it right for you👌

We truly appreciate your support and hope to see you shopping with us again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Very good quality

Very good quality

31 March 2026
Unprompted review
Red Run logo

Reply from Red Run

Hi Fi,

Thank you for sharing your kind feedback💫

We’re so pleased to hear that you’re happy with the quality of your items👌

Delivering products that meet high standards is something we really care about, so it’s great to know that came through in your experience.

We truly appreciate your support and hope you continue to enjoy your purchase😊

Best wishes,
The Red Run Team

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