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MyRocky Reviews 1,526

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and ease of use. Many people appreciate the helpful and professional staff, noting that their interactions were pleasant and productive. The customer service is frequently described as exceptional, with many individuals commending the quick response times and clear explanations. Reviewers also report positive results from the products, with many seeing noticeable improvements. However, some customers also noted issues with customer service, mentioning slow replies or difficulties reaching a human representative. A few people expressed dissatisfaction with communication, citing concerns about unaddressed issues and a lack of follow-up.

What people talk about most

Service

People report positive experiences with service. Many customers praise the prompt and efficient service, with... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and efficiency of support... See more

Product

Customers had positive experiences with product. Many reviewers found the products effective, with some... See more

Response time

Reviewers mention positive feedback about response time, highlighting quick and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live with roommates and don't really want them seeing what I order. Every package I've received comes in a plain brown box with no logo and a generic return address. The shipping label doesn't say a... See more

Company replied

Rated 5 out of 5 stars

Started with the hair program and saw good results after a few months. Decided to try the skincare program next for some old acne scars. The process for switching was easy. Just filled out a new quest... See more

Company replied

Rated 5 out of 5 stars

I was worried I would have to do a video call with a doctor. That's not the case here. Everything is done through messages and forms. You answer questions, upload photos if needed, and a provider revi... See more

Company replied

Rated 5 out of 5 stars

I've always had fine hair but it got significantly thinner after I turned forty. My ponytail went from thick to about the size of my pinky finger. I tried expensive serums and laser combs with no real... See more

Company replied


Company details

  1. Online Pharmacy
  2. Hair product shop
  3. Mental Health Services
  4. Online Prescription Medication Vendor
  5. Pharmacy

About MyRocky

Written by the company

Online Healthcare, with no friction.

Instagram

MyRocky is a Canadian online healthcare platform focused on making care easy, private, and accessible. We specialize in discreet treatment options, including erectile dysfunction, hair loss, weight loss, mental health, and skincare—all from the comfort of home.

Our simple online process connects patients with licensed healthcare professionals who review each case and provide personalized care. There are no waiting rooms, no pharmacy visits, and no judgement—just straightforward support and discreet delivery in unmarked packaging.

At Rocky, we believe taking care of your health should feel comfortable and confidential, which is why we’re committed to providing a friendly, secure, and hassle-free experience.

Rocky’s Commitment to Your Health

Written by the company

Expert Care, Discreet Delivery – Healthcare on Your Terms
At Rocky, we believe healthcare should be accessible, personalized, and discreet. Our expert-backed treatments empower men to take control of their health—without long wait times or unnecessary barriers. We provide direct, immediate access to licensed Canadian healthcare providers and offer clinically proven treatments tailored to your needs. Every prescription is reviewed by a licensed professional, and you can connect with your provider through our secure, confidential messaging platform 24/7. All medications come from our CA-certified pharmacy and are available at affordable, transparent pricing. Your order is shipped fast and discreetly—we respect your privacy and never use your data for promotional purposes. If your order is lost, stolen, or incorrect, we’ll work to make it right. Your health and satisfaction are our top priorities. No waiting rooms. No hassle. Just expert care, delivered to your door.

Contact info

Personalized Treatments, Fast & Discreet

Doctor-approved treatments with free consultation & discreet shipping.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top service

Top service

27 March 2026
MyRocky logo

Reply from MyRocky

Hi Maksim,

Love to hear that — thanks for the kind words! We’re glad everything hit the mark for you.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

The process from start to finish was…

The process from start to finish was smooth and professional.

25 March 2026
MyRocky logo

Reply from MyRocky

Hi John,

Really glad to hear everything felt smooth and professional from start to finish — that’s exactly the experience we aim to provide. We appreciate you taking the time to share this!

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Hard

Very nice product

20 March 2026
MyRocky logo

Reply from MyRocky

Hi Nicolas,

Glad you’re enjoying it! Thanks for the kind words — it means a lot. If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Great

Very fast and efficient service

18 March 2026
MyRocky logo

Reply from MyRocky

Hi JL,

Thanks so much! We’re glad you found our service fast and efficient. If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Still have not received shipment.

Still have not received shipment.

Got a phone call the next day following up on what happened. Some mess up at the post office.

They fixed it, resent my order, gave a discount on the next order.

You know, mistakes happen - it is how you deal with them that makes the difference. These folks are good to deal with.

15 March 2026
MyRocky logo

Reply from MyRocky

Hi there,

Thanks for sharing your experience!

We’re glad we could make things right after the mix-up and get your order to you, and we really appreciate your understanding. It means a lot to hear that how we handled it made a difference.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

The Best good service

The Best good service

20 March 2026
MyRocky logo

Reply from MyRocky

Hi Daniel,

Thanks a lot! We’re so glad you had a great experience with our service. If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Best so far!

20 March 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi there,

Thanks so much! We’re thrilled to hear this — it means a lot to us. If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Very good service

Very good service, precise and efficient. The medical staff is helpful and knowledgeable. Thank you so much for being my rocky.

17 March 2026
MyRocky logo

Reply from MyRocky

Hi Mohammad,

That really means a lot — thank you for trusting us to be part of your journey. We’re so glad you found the service precise and efficient, and that our medical team could support you along the way.

If you ever need anything, just reach out at contact@myrocky.ca.🚀

Rated 5 out of 5 stars

I use the services sincères Many months…

I use the services sincères Many months and no problem to say. If we have have one communication is good.

So nothing to say but good things!

Thanks, regards,

DT

16 March 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Denis,

Thanks so much! We really appreciate you sticking with us over the past months — it means a lot. Glad everything’s been smooth and that communication has been working well for you.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Awesome no fuss service

Awesome no fuss service, easy to deal with orders are in time and exact, prices are competitive all physicians are awesome

11 March 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Forest,

Really appreciate this! Glad everything’s been smooth and right on time, and that you’ve had a great experience with our physicians too. That’s exactly what we aim for.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

Easy ordering!

Easy ordering and very fast shipping!

10 March 2026
MyRocky logo

Reply from MyRocky

Hi there,

Love to hear this! Keeping things easy and getting your order to you quickly is exactly what we aim for.

If you ever need anything, just reach out at contact@myrocky.ca. 🚀

Rated 5 out of 5 stars

I need refund on product

Great service thanks jaymee

8 March 2026
MyRocky logo

Reply from MyRocky

Hi Amir,

Thanks so much! Really glad Jaymee was able to help and make your experience a smooth one. We’ll be sure to pass this along to her!

If you ever need anything, just reach out at contact@myrocky.ca.🚀

Rated 5 out of 5 stars

Love the experience it gave me

Love the experience it gave me , the only down side is that it's price. 12 PC 150.00 $ is not my cup a tea ...
Other then that they are awesome .

Thanks

11 March 2026
MyRocky logo

Reply from MyRocky

Hi Francois,

Thank you for the honest feedback — we really appreciate it!🚀

We’re glad to hear you loved the overall experience and that our team could help. We also understand that pricing is an important factor, and feedback like yours helps us keep improving.

If you ever have questions or need help with anything, feel free to reach out at contact@myrocky.ca.

Rated 5 out of 5 stars

Fantastic discrete service !

Fantasic service !

5 March 2026
MyRocky logo

Reply from MyRocky

Hi Terry,

Fantastic to hear — thank you!🚀

We’re really happy you had a great experience with the service.

If you ever need anything, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars

I want to appreciate the help and…

I want to appreciate the help and support received. It was fast and reliable. Rocky has been great as whole and customer service rocks too.

11 March 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Mandeep,

Really appreciate you taking the time to share that!🚀

It means a lot to hear the support felt fast and reliable, and we’ll make sure the customer service team sees your kind words too.

If you ever need anything down the road, you can always reach us at contact@myrocky.ca.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good expérience

10 March 2026
MyRocky logo

Reply from MyRocky

Hi Yan,

Thanks for sharing! 🚀

Great to hear the delivery was fast and that you had a good experience overall.

If you ever need help with anything, you can always reach us at contact@myrocky.ca.

Rated 4 out of 5 stars

Great company

Great company! quick service, prompt response, and top quality medications!

5 January 2026
Unprompted review
MyRocky logo

Reply from MyRocky

Hi Braden,

Thank you for the amazing review! 🚀

We’re really glad to hear you had a great experience with our quick service, prompt responses, and top-quality medications. That’s exactly what we aim for every day.

If you ever need anything, our team is always here to help at contact@myrocky.ca

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