My Shopfittings Reviews 

68
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and prompt delivery services, noting that orders arrive securely, are labelled properly, and are packed extremely well. People also mention that the products are great, very useful, simple to use, and offer wonderful value for money. Some reviewers were not happy with delivery delays and items arriving damaged or broken. Consumers noted that outer packages sometimes had holes, and fragile items like glass shelves or frames were bent and buckled upon arrival. Buyers also explained that it took extra time to resolve issues when orders were left in limbo without proper communication.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising prompt and speedy shipping.... See more

Product

People report ambiguous experiences with product quality and delivery. Some consumers are extremely impressed... See more

Quality

Customers consistently note ambiguous experiences with quality. Some reviewers are very pleased with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect for my special keepsakes. Greatly packaged so no breakages. Easy to assemble. Strong. Very happy with this product.

Rated 5 out of 5 stars

Glass items ordered were delivered promptly and packed very well, labelled fragile. Communication excellent

Rated 5 out of 5 stars

I am extremely impressed with the customer service and quality of the product that i ordered. My original order had been damaged in transit by the courier but My Shop Fittings answered my call promp... See more

Company replied

Rated 5 out of 5 stars

Easy to order, very prompt delivery. Mostly a fab hat stand.


Company details

  1. #33 of 33 best companies in Equipment supplier

Written by the company

At My Shopfittings, we're committed to giving you 5-star service and a wide range of shop display necessities all over the UK. You can get all the retail display tools you need from us. We have a huge selection of products to make your store look better and work better. We have high-quality shelf systems, Slatwall panels that can be used in many ways, chrome wire shelving, display glass and MDF shelves, an amazing selection of over 100,000 display hooks, and much more. We're proud to help businesses make their stores look good and work well to attract people and make more sales. The My Shopfittings can help you find the best display options for your shop. Bring your store to us today, and we'll take it to the next level!


Contact info

3.9

Great

TrustScore 4 out of 5

68 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(68)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, very helpful.
Thank you

8 January 2025
Unprompted review
My Shopfittings logo

Reply from My Shopfittings

Dear Roger,

Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Kind Regards,
My Shopfittings Ltd.

Rated 5 out of 5 stars

Great service

Cracking service and a lot cheaper the Amazon

13 December 2024
My Shopfittings logo

Reply from My Shopfittings

Dear Tucker,

Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Kind Regards,
My Shopfittings Ltd.

Rated 5 out of 5 stars

Easy to put picture in

I like how easy it is to put the picture in the frame.
I bought 2 frames and used in the vertical and horizontal positions. Looking really good.

14 December 2024
My Shopfittings logo

Reply from My Shopfittings

Dear Matthew,

Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Kind Regards,
My Shopfittings Ltd.

Rated 4 out of 5 stars

Machine is nice

Machine is nice. BUT, they did not make clear there was VAT on top, AND, there was a £10 transport cost on top.

3 December 2024
My Shopfittings logo

Reply from My Shopfittings

Dear Barry,

Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Kind Regards,
My Shopfittings Ltd.

Rated 5 out of 5 stars

Brilliant value for money

Brilliant value for money, packaging was excellent 2 days after order the item was delivered. Would use again

11 December 2024
My Shopfittings logo

Reply from My Shopfittings

Dear Denize,

Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Kind Regards,
My Shopfittings Ltd.

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