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MY Smart Home Shop Reviews 

246
•
TrustScore 4.5 out of 5

4.4

Electronics store
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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast and efficient, often arriving ahead of schedule. Shoppers also mention the competitive pricing and the great value found when purchasing smart home devices. People appreciate the high quality of the items, describing them as well-packaged and exactly matching the descriptions online. Some people were dissatisfied with delayed deliveries, noting that their packages failed to arrive on time. Consumers also reported instances where orders were missing entirely or stopped due to shipping restrictions. A few reviewers experienced frustrating communication gaps when trying to resolve these shipping and tracking issues.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and clear... See more

Product

Consumers find satisfaction with the product, frequently expressing happiness with their purchases and... See more

Price

Clients share satisfaction on price, highlighting highly competitive rates well below standard retail costs... See more

Order

Reviewers express mixed feelings regarding their order experiences. While some consumers praised the quick... See more

Service

Customers had positive experiences with service, frequently praising the fast and efficient delivery along... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The price of these lights from My Smart Home Shop was very competitive. Delivery was quick with plenty of communication beforehand. The product was well packaged and of high quality as expected. I... See more

Rated 4 out of 5 stars

Pet hate. Getting a request for a review before receiving the goods! Order Sun 8 with delivery expected Tuesday 10th, delivery not made as it was required to be signed for, change address for deliv... See more

Rated 4 out of 5 stars

Actually delivered before the scheduled date, installed the Ring Camera yesterday and all seems good,

Rated 5 out of 5 stars

Item arrived quickly and in adequate outer packaging. On opening, the internal package was in good order with no damage. Can't report on the cube performance as I have to wait for HDMI cable to arrive... See more

Company details

  1. Electronics store
  2. also in
  3. Audio-visual equipment supplier
  4. Electronics Company
  5. Home audio shop
  6. Lighting Shop
  7. Security equipment

Written by the company

Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

246 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(246)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Ring Doorbell Camera

Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true.
Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can’t complain the doorbell camera was as advertised boxed new and 2/3 the price.
Would shop here again and recommend to others.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Ring camera

Super quick confirmation, communication & delivery of ring camera .Thank you 🤩

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Two things

Two things, firstly although I placed the order at the weekend, it still took several days to arrive, which is contradictory to your next day policy. Secondly I received incorrect confirmation about the product, which left me searching for an alternative elsewhere. I then received an additional email, confirming the product was to my specifications. As a first time buyer, it just wasn't the best experience. Following the apology & explanation from Robin. I have upgraded to 5* because it is quite rare to find such good customer service.

29 March 2026
Unprompted review

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