MyStart Health  Reviews 

I had requested a medication change. Ashley promptly called me and submitted that change. By mistake the medication I requested was not sent but instead the same medication I had been taking. As soon as I let them know, Ashley called me & corrected the mistake without an additional charge. She was so helpful throughout the whole process.

Akeelah was very helpful in updating my subscription and providing a discount so that I would be able to continue the program. I appreciate her prompt help and was very courteous.

This company is amazing! They have excellent customer service and have worked with me very well, whether it be helping me understand the dosage, or helping me pause my subscription to look for cheaper prices (which I did not find), and helping me restart my subscription when I did not find anything. Every question I have had they have been very helpful with! I did take quite a long time to initially receive the medication (just over a month) but they said they were switching pharmacies. All in all I would definitely recommend this company!

Kent gave great customer service and went way and beyond. I thank God I chose MyStart Health. I’m losing weight and am so proud of myself.
Thank you MyStart Health
Patricia Bondurant

I contacted customer service via email and got excellent service. Within minutes I received a phone call. I was having an issue with my card, but it got cleared up in no time. Thank you so much! The representative was very helpful and knew exactly what to do.

Ashley was very helpful and understood my concerns. It is nice to talk to someone who is knowledgeable and willing to listen and help.

Kent Was "SUPERB" in handling my case file and showed incredible professionalism..He is truly as great asset to MyStart Health's team.

F. Lee

The young lady that helped is amazing! l loved that she laughed a lot with me in a stressful situation. I dropped my phone,it quit working.She helped me transfer everything over to my son's phone so I could upload and finish my docs.The young lady is knowledgeable in her job ,patience and understanding. Thankyou! I love this place.My Start is precise and thorough.

Customer service is very helpful when calling and they are always able to answer all of my questions. Kent was able to answer my questions and provide the information I needed with no issues.

Very sweet and helpful

Product on time. Once we found phone number we spoke to Tyrese who was very professional and helpful. Lost 41lbs in 4 months and feel great. Will definitely go back if I need to.

The customer service rep was awesome! Fast, knowledgeable and sweet!

I had a great experience with ordering my medicine. Akeelah was very professional and knowledgeable. Very patient and very happy to help me with my order.

The small first dose did not seem to work and I had no side effects, but I still had some cravings and was still hungry at times although I stuck to my diet and managed only 1 cookie! The other times, I fought off the hunger or if it was time, I had a piece of fruit or a non-fat yogurt. I called in and Kent was very responsive to me and said he could increase the dosage somewhat. He was helpful and listened and asked questions to verify.

Had a great phone call with Akeelah
She was very helpful and answered all my questions in detail.

Signing up with MyStart Health was so easy, user-friendly, and efficient. I usually find it hard to navigate within websites, but not so with MyStart. Professionals promptly called me by phone to explain and confirm my prescription and inform me on what to expect. Following completion of my first month's prescription, I received a second follow-up phone call from MyStart asking me how I was doing with the medication prescribed to me and that I would be receiving another follow-up call at the end of the second month's prescription. I was happy to report zero side effects, consistent weight loss, and ease administering the medication. I find the staff to be very caring, professional, and efficient. Home delivery of the medication arrived within a week of signing up with MyStart Health. My entire experience with MyStart is definitely to my satisfaction.

Tyrese was quick, efficient and helpful.

I can’t say enough great things about Tyrese who’s a customer service advisor for MyHealth. I’m 82, and spent many years in the medical field and sales so of course I checked reviews before going forward with the medication and the company. I did notice some emphasis on their lack of a BBB endorsement. This didn’t bother me at all as I recognized it as a frequent ploy by some competitors to undermine ethics of other companies.
No big deal to me. From the very first, I felt confident that this was a very professional company and I looked forward to my success.
Along the way I had to communicate with Tyrese several times due to a problem with multiple debit cards. He always picked up on the first couple of rings, no waiting on hold or an empty promise to call me back. Conversely, I’m sure there were times he could have been very annoyed with me for multiple times calling with another, new, debit card number. Tyrese was Always friendly, warm, and helpful plus patient. As clients we always have ready access to physicians if questions come up. Their response is very quick which is sincerely appreciated. I’ve lost 35# in 5 months which is good for one my age. If I had my choice I would have done this ages ago. I’m sorry I didn’t, but I’m glad I chose MyStart Health. I will mention that I have not received any compensation for this AAA+ review. Good luck on your weight loss journey.

I spoke with Tyrese (sp?) again and he did an excellent job of explaining what I needed to do to reorder terzepatide. I hope to work with him in the future. Please give him a raise!