I'm really disappointed with my order from mystart health. Ordered medication on January 6th. I've been getting a runaround ever since. No one is ever available to answer calls. I placed a messa... See more
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MyStart Health is a telehealth company offering personalized medical solutions across a range of health needs, including weight loss, hair loss, sexual health, hormone health, skincare, and more. With access to a network of board-licensed physicians, MyStart provides FDA-approved treatments and expert guidance to help patients achieve their health goals conveniently and discreetly. Backed by renowned Beverly Hills surgeon Dr. Ritu Chopra, MyStart focuses on delivering effective, medically backed solutions through a seamless telemedicine platform, ensuring that individuals receive the care and support they need anytime, anywhere. From comprehensive weight management programs to customized hormone and skincare treatments, MyStart is committed to empowering people to take control of their health with confidence.
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I really like the personal touch. The calls to check on you and make sure you are doing ok. The people you talk do not rush you and answer your questions when you have them.

Reply from MyStart Health
From the first inquiry with MyStart Health it has been a positive experience. Someone reached out to me very quickly to give recommendations on how to begin the program. My prescription was sent within the week. So far I would definitely recommend this to anyone struggling to lose weight and needing the extra help.

Reply from MyStart Health
Cicila went out of her way to call and ask if all was well and if I needed anything on my journey. She seem to really care how I was doing. That made me feel good to know someone had my back. Thank you.

Reply from MyStart Health
Kent was very helpful and his assistance was top notch. I have had great experiences so far with customer service support.

Reply from MyStart Health
Tyrice was very helpful with processing my request.
I was also appreciative of his follow up question regarding my experience with MyStart so far. It was refreshing for someone to ask without me having to.

Reply from MyStart Health
Tyrese (not sure of spelling) was very helpful on 2 separate calls. Personable, courteous and each time asked if there was anything else he could help me with.

Reply from MyStart Health
Great customer service leaving you at ease through your weight loss journey. Cecia was very friendly and informative from start to finish

Reply from MyStart Health
I’m pleased with the ease of obtaining the product, the communication and price were definitely a factor in my decision. I really appreciate the availability of support and the follow up check in with Tyrese on my one month date if using the product.

Reply from MyStart Health
I lost weight easily without side effects. Communication was easy, instructions were precise and I had no problems following them. The dosing was perfect for me. Last time I tried it, the dosing was too high and I was nauseous all the time. Thank for helping me.

Reply from MyStart Health
I’ve been using MyStart Health for 3 months now for my GL P 1 provider and it’s been the best experience and they have the best customer service, I spoke with Tyrese today who helped my with my reorder and it all went smoothly with no hiccups I will continue my journey with them and then some
Niecey

Reply from MyStart Health
The process of sifting through the hundreds of companies that compete sucks. So far so good though. I didn’t trust them in the beta d wanted more feedback of where my application was at but after a few attempts they came through. I ve o my had one delivery so far but so far good there.

Reply from MyStart Health
Tyrece handled my concerns with my current order very well in a timely manner and explaining what to expect. Excellent customer service

Reply from MyStart Health
Pleasant conversations. ALL my questions were answered. Everyone I spoke with was Very professional.

Reply from MyStart Health
Kent was courteous, helpful and gracious; handled my requests thoughtfully and efficiently- he is an asset to your organization!

Reply from MyStart Health
I am on my 4th month of Tirzepitide with much success. I am having issues with the dosage so I reached out to MyStart after no success using chat. The second 3 months came to me in plenty of time to continue without any lapse in medication administration. It was delivered in a styrofoam container with dry ice and was cold. The problem I have found is my first inj from this new batch(4th month) did not seem effective to me like the 3 months prior and I also found there to be no increase in dosage during any of the sent vials. I received a call from Kent just now. Very kind and eager to help fix the problem. He helped with another issue at the start of the program. He was very interested, pleasant and willing to help me rectify this problem. He has requested a new consultation for me, which will hopefully help my issue. The only reason I have put 4 stars is not because Kent didn't deserve 5, it's only because I have not found out yet if the new consultation will fix the problem. I do appreciate all Kent is trying to do. Nice to get good customer service. Thank you

Reply from MyStart Health
Terese was absolutely wonderful and took the time to answer my questions. Very professional and had the knowledge to help me.

Reply from MyStart Health
Kent was very helpful in updating my account information.

Reply from MyStart Health
I JUST SIGNED UP FOR A 3 MONTH SUPPLY. I'M CONCERNED AFTER READING REVIEWS AND HOPE THEY HAVE WORKED OUT THE ISSUES.
WILL UPDATE AFTER I RECEIVE MY ORDER.

Reply from MyStart Health
Great customer service with Tyrese and made me feel appreciative

Reply from MyStart Health
I have been using My Start for 6 mon ths. The staff and especially the CEO Matt really care about your overall health and about your weight loss progress. The price is clear! They tell you the price and that's what it is. There is no underlying bs. If you are having a problem with the weight loss meds, like I was at the beginning, Matt himself will call you and help you in any way he can. And he continues to stay in touch with you. Overall, great product, great company!

Reply from MyStart Health
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