mysuittailor.com Reviews 65

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

After I placed my suit order, communication with the company was smooth. Alex promptly returned my calls or responded to my emails. Finally, when I received the completed suit, the fabric quality wa... See more

Rated 5 out of 5 stars

My Suit Tailor has made me two suits now and both have been excellent! They fit well and are made of quality material. I look forward to continuing to do business with these professionals!

Rated 4 out of 5 stars

Their system works. The end product is a well tailored suit made of quality fabric that fits remarkably well. There is a pleasing variety to choose from. They bungled up my order the first time by... See more

Rated 2 out of 5 stars

Very mixed experience. Quality is OK, nothing fancy. Ordered 1 suit, pants fit perfect, jacket needed adjustments. Agree to buying a second suit along with the remake. When the second order arrives, t... See more

Company details

  1. Men's clothes shop
  2. Bespoke Tailor
  3. Mens Tailor
  4. Formal menswear shop

Written by the company

My Suit Tailor’s Goal is to provide High Quality Tailor Made Clothing affordable to every men, without making a hole in his pocket. We believe Custom Tailoring is a personal service and we provide this to every customer by individually attending to their needs virtually. All orders are checked by professional team of experienced Tailors, Rather than depending on computer algorithms. Our Suits are made the same way like any good bespoke tailor would make them and we are 50% cheaper compared to most Bespoke Tailors. We use the best quality fabrics from renowned mills from Italy and England.


Contact info

4.2

Great

TrustScore 4 out of 5

65 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is a great online suit ordering…

This is a great online suit ordering experience. Including sending photos, modification suggestions, body type, after Alex's constant communication, I got three suits that fit very well. Satisfied with the production, I added three more trousers. The fit made me full of confidence. Now, I still have three suits and two jackets, which are under production. The only fly in the ointment is that my suit tailor Garment bag is not attached.

14 April 2023
Unprompted review
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Reply from mysuittailor.com

Dear Mr Hui Hsiung Tsai, Thanks for such kind words, I am sorry that our team did not include the suit bags in your order, I shall add a few extra bags in your new order. Thanks

Rated 5 out of 5 stars

The Best!

This was by far the best online purchase experience I’ve had. Live in an area where not a lot of suit tailors are around, so gave my suit tailor a shot and will never use anything different. They reached back when I took horrible measurements on my own and narrowed it down to a perfect fit. Alex was awesome, made recommendations because I made horrible choices. Communication was awesome. The suit itself was great. Will continue to use for any suit I need in the future. Awesome concept and excellent company!

29 June 2023
Rated 5 out of 5 stars

Perfect Fit

Great suit, perfect fit, Excellent service.

5 June 2023
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Reply from mysuittailor.com

Dear Mr Rob, Thanks for the reviews, We promise to keep up the good work and service and with the support of clients like you we want to give them the best.

Rated 1 out of 5 stars

Suit was too small and I would never…

Suit was too small and I would never order a suit from them again

9 May 2023
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Reply from mysuittailor.com

Dear Mr Brandon, I am sorry that you were not happy with the suit, We requested you if we can remake the suit but you insisted on a refund. We work closely with each and every customer in regards to the measurements, I had contacted you to confirm and the suit was exactly made as per the measurements that you had given to us.Regards Alex

Rated 2 out of 5 stars

Very inconsistent

Very mixed experience. Quality is OK, nothing fancy. Ordered 1 suit, pants fit perfect, jacket needed adjustments. Agree to buying a second suit along with the remake. When the second order arrives, the second suit fits perfect, but the replacement jacket for the original order is still massively big. I don't understand how they supposedly fixed it, but it fits nothing like the second suit. Only solution was to have it altered locally. So paid for two suits, ended up with 2 perfect pants and 1 perfect jacket.

18 February 2023
Rated 4 out of 5 stars

Charcoal Grey Birds Eye Suit

Quick and fast customer service, and a very well fitting suit. Only gripe I have was that some of the colors shown on the site do not match what they look like in person.

26 April 2023
Rated 5 out of 5 stars

Great customer service

I was not happy with the shirt I got. The sleeves were a bit baggy and long, the cuffs were also long and I was not happy with the fit. but Alex contacted me and suggested changes in the size based on the pictures I sent. His customer service is remarkable and I recommend it as he cares that you are satisfied with your purchase. Give it a try.

21 April 2023
Rated 5 out of 5 stars

Shirt fit perfectly

Shirt fit perfectly, and they even threw in a free gift. Highly recommended!

10 March 2023
Unprompted review
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Reply from mysuittailor.com

Thanks for a wonderful review, Appreciate it.

Rated 5 out of 5 stars

Easy to work with

Easy to work with. They make sure you are pleased with your purchase

8 February 2023
Unprompted review
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Reply from mysuittailor.com

Dear Mr Donlucas, Thanks for your kind words. Looking forward to making more suits for you in future. Team My Suit Tailor.

Rated 5 out of 5 stars

Best quality around

From start to finish, Alex and MySuitTailor have exceeded all expectations. I’ve tried other online suit retailers but none have come close to the customer service and quality of suit that MySuitTailor has produced. Rest assured you are getting so much for your money here. I have struggled to find a suit that fits over the years due to broad shoulders and athletic build. MySuitTailor has hit the nail right on the head. Do yourself a favor and try this website for a custom suit, you won’t be discouraged.

9 November 2022
Unprompted review
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Reply from mysuittailor.com

Dear Mr Franklin, Thanks for such a wonderful review, With clients like you who are so humble and understanding who encourage us to give our best, We hope we keep serving you in the future.

Rated 5 out of 5 stars

Recently I ordered 2 shirts online and…

Recently I ordered 2 shirts online and my shirts arrived around 3 weeks. The shirts were fitting tight around the arms. Once contacted, Alex took no time to replace two new shirts and the fitting was awesome. The material and craftsmanship are excellent. I'm extremely happy with this purchase and I'll order more stuff for my wardrobe.

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Product and Service.

I have now purchased multiple suits and shirts from mysuittailor.com. The quality of the material is fantastic. They work closely with you to make sure they provide a perfect fit. A fantastic company with a great price and product. Highly recommend giving them a try.

1 October 2022
Unprompted review
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Reply from mysuittailor.com

Thanks A lot Mr Aseem, Your review is highly appreciated and this encourages and keeps us going and we try to do even better ..

Rated 5 out of 5 stars

Fit is king!

I have dealt with MTM places thru out the years and even $$ ones from Europe so far they have come short when it comes to fitting which is very important. From fitting apps to pictures etc they prove to be troublesome when you don't have that "jump out of GQ physique". So far MySuitTailor comes the closest in getting that perfect fit for me, all at the first shot! Alex and his team are truly impressive you just can't beat experience!

12 October 2022
Unprompted review

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