mytacticalpromos.com Reviews 1,152

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent products and high quality, often noting that items arrive as described and within the expected timeframe. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses to their inquiries and issues. However, some people were dissatisfied with their orders, particularly regarding "mystery boxes" which occasionally contained items of perceived lower value than advertised or expected. A few other people also felt that the ordering process could be confusing, with some experiencing duplicate orders or unexpected charges, and others mentioning delays in shipping or a lack of communication regarding backordered items.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and durability of items like... See more

Order

Reviewers express mixed feelings about their ordering experiences. Many customers praise the customer service... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "over the top" and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Consumers find price to be ambiguous, with many appreciating the good quality products for reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I got a tactical bag for free

I got a tactical bag for free. I only had to pay for shipping, but I didn’t realize that I had signed up for a monthly subscription but when I contacted them, they were very cooperative and refunded my money. They answered my email extremely fast couldn’t say enough about my good experience.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

My tactical promos

The customer service is awesome, anytime I have had an issue they resolve it promptly and to my satisfaction. I would definitely purchase from them again.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

"OUTSTANDING" items

"OUTSTANDING" items, great for building an emergency kit for your vehicle, which is what I'm trying to do now. Prices are very fair and quality items. Packageed.nicely and not a single thing is broken. Thank you.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Shipping is terrible

Shipping is terrible, i spent 13.00 dollars for it and it takes more than a week for support to even email u back, and i never did get it. I wouldn't deal with these people. I think it's a scam. Getting ready to call my card people to get my money back.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Sling bag

I had gotten the tactical sling an I love it. Very durable and it looks great. I also received a knife sharpener and a tactical light it's very bright.
I didn't know that there was a membership fee just thought it was shipping and handling fee. But overall I love the items I received before I cancelled my membership.
Thank you

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company

The products are amazing and if you have a problem like delivery issues or missing items you can contact support and they will help you out no problem
I had a problem with delivery and they fixed it and made everything right

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Never disappointed

I’ve ordered several items and everything I have received has been very good quality. Shipping is fast and there have been no disappointments. Customer service is top notch! I highly recommend them for your tactical gear

16 February 2026
Unprompted review

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