I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... See more
Company replied
excellent email traffic fom time or order placement, all the way though to shipment arrival at my house. better than many on line transactions i have done
Company replied
Really prompt despatch and delivery of the items ordered. There had been a mistaken double order as well, which was fixed with absolutely, no-fuss. Excellent communication throughout. Superb service a... See more
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Company details
Written by the company
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Contact info
MyTuxedo PO Box 87, 5032, Brooklyn Park, Australia
- info@mytuxedo.com.au
- mytuxedo.com.au
4.7
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Quick delivery
Quick delivery. Good jacket, although lots of unfinished threads hanging. Bow tie sizing is off, too small.
2 October 2023
Great range of products
Great range of products. The size guide is perfect as my tuxedo fits perfectly. Easy to order and very quick delivery.
2 October 2023
Delivered to promise
The Quality of the product is great, exactly what I expected, it was delivered in a timely manner, I was kept informed all the way. This is my second purchase from My Tuxedo and will not be my last.
26 September 2023
good customer service
26 September 2023
The quality of the garments was excellent
The quality of the garments was excellent, the time taken for delivery was also excellent but sadly, as a rounder shorter member of society it didn't fit.
20 September 2023
Beautifully made shirts and great…
Beautifully made shirts and great customer service.
18 September 2023
Love the waistcoat
Love the waistcoat, tie and pocket square. The quality is exceptional & the price unbelievable. Wasn’t expecting the fabric, finish or quality to be so good. My daughter (the bride) is now looking for a waistcoat for the groom. Highly recommend. The only drawback was no postage notifications or tracking.
11 September 2023
My order arrived in time for the wedding
My order arrived in time for the wedding and I was very very happy with the quality. My Grandson looked so cool and was very dapper.
11 September 2023
Going on a cruise at Christmas
Going on a cruise at Christmas. I needed a formal shirt. I chose Tuxedo to buy from. Size?????. I was able to follow your directions and voila they were spot on. Delivery was very quick. All in all a no stress experience and a nice shirt. Many thanks. Alan.
30 August 2023
Reply from MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
The vest were of good quality and the…
The vest were of good quality and the correct size. The delivery was prompt.
16 August 2023
Reply from MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Fast delivery of my purchase and very…
Fast delivery of my purchase and very happy with my product.
6 August 2023
Reply from MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Reply from MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Excellent product
Prompt delivery, exactly what i ordered, good quality- fitted like a glove. Pleasure to do business with you
30 July 2023
Described accurately on the web page
Described accurately on the web page, easy shopping cart, prompt delivery, quality product... Keep it up!
25 July 2023
Couldn't be happier
I've ordered twice from MyTuxedo and on both occasions the service and supply has been excellent. My first order, the jacket sleeves were a little short. My fault, exactly what I ordered was supplied. No questions asked and a full refund provided. I ordered the correct size next order and couldn't have been happier. It arrived within a week. Living in country Queensland, I thought this was amazing.
24 July 2023
Reply from MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Reply from MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
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