mytyres.co.uk Reviews 

'In stock' tyres are actually in Germany.

After confirming delivery my order was cancelled two weeks later without explanation.

One to avoid.

Last time I will use this company. Ordered on 18/03 and still waiting 10 days later. This is not acceptable in this day and age. I ordered from Asda Tyres and it was dispatched next day and arrived the day after that. This is how it should be.

I’d rather pay a bit more and get it delivered faster than paying cheap but waiting well over a week for it.

They always seem to mislead you on the delivery date.
Intentionally i assume, as else where can provide same products a lot faster.

Avoid that company like fire. No customer service. No updates. No word of explanation on my order delays. And then you're confronted with a stupid AI assistant to solve anything. Appaling!!!! Order made on 28/02, still nothing on 26/03. Never ever have I been treated this way by any company before

I've use them in the past, had problems in the past, such as being invoices twice and selling the 2nd invoice to a debt collector when I refused to pay. But they are still usually the cheapest and I'm cheap. No delivery dates are ever given. Delivery takes an awful long time.

However, this time i have a car sat with old tyres that need replacing. I really need this car running, due to van needing work. Only update I received is that their hub had the tyres now. But this morning, the order was cancelled. Reason was " for other reasons". Last time I use this shoddy company. You get better service from Temu.

Ordered 1 tyre, it has eventually arrived, no complaints with the tyre.

The order was very slow, they cancelled it once and issued a new order number. It has come from Germany. It wasn't the cheapest place I could get the tyre, but I thought, my tyres was a UK company similar to Black Circles. Probably wouldn't use again.

If you want to contact them, forget it. They will not allow you to speak to a human, instead it's an AI system. A webchat function gives you hope that someone will contact you in "five minutes". I've been waiting over 3 months now, the longest 5 minutes in history.

Go somewhere else. I've used them before but never again following an error with the order. They sent 8 tyres instead of 4.

The price was decent but service terrible. Promised delivery was 2-4 working days, it took 12 days for the tyres to turn up. Only two were correct, the other two not the right brand or size. Impossible to contact them. Telephone takes you to a bot that doesnt work. Emails they don't respond to.

My Tyres cannot be contacted via email or the AI assistant on the call in number. Payment taken by my tyres for 6 tyres but nothing received.

First they state you must have paid to secure your tyres, then they made clear that the money will come out later on even though card details were entered into the website. The 5-8 days delivery seems to be extended by the delay in taking payment. From the point of order I had to cancel 12 days (9 working days) later as I was going away on a road trip. Can't call, just an AI chat bot. They have limited online chat only, which you have to fight to get to a human. They did not get back to my emails or chasers. The only thing they did promptly was cancel my order. They must be used to doing that.

Ordered four tyres on 12th March, after MUCH chasing they say they will be delivered on 1st April, despite claiming on their website that "The normal delivery time for an existing order is 5 to 8 working days. Over 90% of our orders are delivered within 5 working days."

Customer service is an AI on the end of a telephone and a chatbot on their website, neither of which give any access to a human operator.

Utterly abysmal.

ordered a tyre online, they said the tyre was in stock and would be shipped within 2 days. 3 days later heard nothing. after 7 days they tell be the order has been processed, Day 10 they say that the order has been sent to the warehouse. later that day i get a email saying that it has been cancelled.When contacting the company you meet the AI bot which may be great at taking orders but doesn't know how to process a refund, no human advisors are available.

Update

THE WRONG TYRES WERE FINALLY COLLECTED AND REFUND PROMISED. THOUGHT ALL WAS FINISHED THEN TWO MORE WRONG SIZE TYRES DELIVERED ON SUNDAY. YOU COULDN'T MAKE IT UP!!!

If I could I would give no stars. The customer service is abysmal. It is impossible to speak to anybody. I have emailed, phoned (gave up after holding on for 25 mins). Everything is dealt with by an AI bot. Use this company at your peril!!!

I ordered and paid for four tyres, without explanation, only two were despatched. The only way to contact them is an AI phone answering bot or a contact form, the contact form rejected the (correct) order number. Avoid this SCAM company.

Placed an order for a tyre, brand I use is currently out of stock so was surprised to see they had it available. Order said it would take 3-5 days to be delivered. 4 days in still had no notification of my order being processed and due to needing the tyre this week I cancelled the order. False advertising on website saying delivery within 5 days of order. Do not use this website.

Tyres haven't been dispatched for 5 days, then the order was cancelled. Disappointed and put me in a very difficult situation just before setting up a long journey

This is a scam company! Do not use at all costs!
Replacement tyre ordered for a brand to replace an original on a 3 month old car, I wanted the same as was fitted and on searching the internet this company came up. Day before the promised delivery date I received notification that the order was canceled and the reason given was 'other reasons'? Like that is a valid reason? They have given a fictious new order no and a revised delivery date 13/3/26, of which again has not happened! Will fight to retrieve my money through the issuing card company. My Tyres UK have a branch only 4 miles away so will be paying them a visit

I waited over two weeks for delivery of four tyres. An email on the day of delivery said the order was cancelled. The only contact is with a bot. This is the worst business I have ever come across. It deserves no stars. Refund contact says KEINE,"none" in German. It's Delticom, a German company. Where did their efficiency go?

Paid in full for 2 Michelin tyres, 4 days later, no email, no tracking provided. Called helpline and got some horrible AI robot which is really annoying. The Web chat is a total joke. AI, no human to speak to.Requested cancellation several times. Nobody replies. Some German owned Company. DO NOT BUY - you will never received your tyres.

Ordered 2 tyres on 18/02/26, received 1 tyre on 30/02/26 even although they say tyres sent only in pairs🤷‍♂️
Numerous mails back & forward but no 2nd tyre!
Logged a dispute with credit card provider & low & behold, 2nd tyre arrives 4 days later.
They lie & bull%%it you about sending & in-stock tyres.
Avoid Avoid if you want tyres within a month or two.