mytyres.co.uk Reviews 

Ordered one tyre, didnt arrived for a month, and then they cancelled the order. Still waiting for a refund. TAKING LEGAL ACTION. AVOID!!

I ordered twice from them always paid with PayPal.
First order arrived in about 2 weeks with dpd .
Second ordered Monday and received Saturday with royal mail.
I believe the tyres are coming from Germany that's way is taking so long.

If I could give minus stars I would. STAY AWAY. Firstly sent the complete wrong tyre. Then returned that and got sent the right tyre but already communicated not to send it. Then got another tyre of the same. Organised a return for the two tyres which never turned up. And now sorting another collection despite them not looking at previous correspondence for addresses. Horrendous and embarrassing. STAY CLEAR. Dutch or German bank details. Absolut e shi t.

Wished i'd looked at these review before i placed my order. Delivery promised within a few days, then called my local tyre fitter where i have arranged for them to be sent and they knew nothing about it. so tried numerous times to track or get an order status and the website just comes up with a big red X saying not recognised, then tried to phone them! What a nightmare! AI bot called Alloy who apparently says you can tell stories to! but simply CANNOT understand the 8 digit number and asks you to repeat it at least 3 or 4 times and then tells me its not recognised! Then try asking for to speak to a human, you quickly discover that there aren't actually ANY humans to speak to...as it then recommends to go online and use their whatsapp or webchat service... ooh ok. another bot... called Tread this time... who at least gave me an update on my order (2 weeks instead of 2-4 days!) we'll wait and see if they fulfill. If you can be bothered with this hassle then continue and order....and if you need to follow up use the online chat and dont phone! Very dissapointed with the overall experience on the whole.

Ordered full set of 4 wheels-tyres+rimms . Had them on about 10 months when noticed tyres started get perished/cracks.. after long emails and evidence share mytyres.co.uk decided they can give me voucher to buy new tyres. Unfortunately to get voucher first i have send faulty tyres back to them for inspection 🤣 that mean i wont be able to use my car.. absolutely joke service. Never again will buy anything off them and you better think 10 times before you do just in case you get problems with items bought from this site. No happy

Ordered 2 tyres only received 1 was supposed to be delivered 2 to 5 working days received the 1 tyre 13 days later.
Tried to contact this company and speak to someone was impossible so be warned if you order from this company and something goes wrong be ready for texting a robot to asked the same question umpteen times with long spells imbetween each message with no answers, or you could ringvthe number provided and speak to a robot called alloy. I know were moving into a world of A I but this is ridiculous.
Mark baden

First payment wouldn't go through but was unable to verify with them as no payment had been made so was unable to confirm the order, so placed a second order, this payment went through straight away. Then i get two confirmations and the payment is taken for two tryes. Well ok I think at least I will have a spare should I need it.

Except when will I receive it as its now several days past the due arrival date and I needed the tyre for an MOT, the tracking number supplied doesn't work, and you cannot get through to a person to talk about the issues, nor is there a contact e-mail to get any information.
Ordered the tyes on the 11th of may its now the 28th and no sign or information as to when they will appear.

NEVER AGAIN!

4 weeks later and tyres still not here. No phone number. No email communications

DO NOT BUY FROM THIS COMPANY. I tried to cancel an order. They sent me a form asking for my bank IBAN and SIC code to arrange a refund but their website wouldn’t accept them (deliberately I suspect). There is no other way of contacting them so I am unable to get a refund for goods that I have not had.

After ordering and then reading reviews this left me a little worried so I ordered two more tyres off another well known supplier..... However I can only write about my experience.... Blow out on Monday night circa 7pm major a road - ordered tyre's that evening.... These were delivered Friday morning! Yes from Germany but order complete within the time frame stated.... So it might be pot luck - but I can not fault

Bought two tyres from this company, one turned up a week late on top of being an already extensive delivery scale, the other one never did on account of "getting lost". Obfuscated my delivery details, made it impossible to find out with any certainty where anything was, and of course, the only "customer service" is handled by an AI. Go literally anywhere else

Tyres are cheap and so is the service. Fitting centres that don’t want to work with them as they don’t pay well and quick enough. Don’t bother ringing them unless you want to speak with “Alloy” the AI robot who has trouble typing?!!! Not saying avoid (like some) but look around and maybe go with a local firm with real customer service eh!

2 orders, (56934930 / 56934931).
Original was placed on the 4th if May with an estimated delivery date of 15th of May.
Tried to contact them, there is no to speak to a human, chat is "Tread", and AI Agent which can only seem to give you an order status, so tried calling only to meet "Alloy", the other ridiculous AI agent who get's stuck in the same loop. The updated I kept getting was that My order was with DPD (and ref number provided). When checking on DPD, they're response was they had not yet received the package from MyTyres for delivery.
21st of May, requested cancellation, let's see if get my money back. All of this could've been avoided had I been able to speak to a human being. Although I am not sure what they've had said, because according the website, these tires were in stock.

DO NOT USE THIS COMPANY! The customer service and tracking non existent. The AI will give you nothing RE delivery and all details relate to the package being delivered by DPD DE to warehouse in Germany. It's been just over 2 weeks now - the delivery date of the 19 has been and gone and I have no info RE DPD UK about these tyres. You cannot cancel. This company is a sham/racket.

A bad experience. The tyres arrived later than the company had stated, and they were shipped from Germany, which wasn’t mentioned on the website. The “partner” who was supposed to fit the tyres has no connection with this company, and the fitting price was twice as high as that stated on the company’s website when selecting the fitting location. No way to get in touch: the phone and chat options are all useless AI. Overall, I wouldn’t recommend them and I won’t be using them again.

After over 2 weeks of waiting for the tyres to be delivered and a few unanswered enquiries about the status I decided to cancel my order. The website let me and I got an email with a link to confirm my cancellation, which I used. Then I got another email saying cancellation is not possible because my order has been handed over to their warehouse. Stay away if you value your time and money.

Website claims "Fast & Free UK delivery" within 3-5 days (***More than 90% of our orders reach the customer in the specified delivery time.), but after 3 weeks only one of my two motorcycle tyres arrived.

I attempted to call, attempted to email multiple times and was met with radio silence.

I later found via their awful order tracking that the front tyre had been cancelled. No contact from them. No idea if I'll get the money back. Chargeback it is.

Garbage company, don't use.

Honestly this is probably the worst company I have ever dealt with, there site says "FAST FREE DELIVERY" It was neither fast or free, its been over 2 weeks and I have still not received my tyres. And there messaging service is horrendous, they can't give you a firm answer regarding anything.
I was charged for delivery and am still waiting for a refund
I would not recommend anyone to use this firm.
I never normally leave negative reviews, I always try to be constructive but in this instance I'm left with no choice as there isn't anything good to say about them, I wish I read the reviews before buying from them.

That company its scam
Order two tyres
Arrived one other its no idea where. In uk no phone number to ring them.
Awoid it

Genuinely an awful company. Do not use. I ordered four tyres. They delivered two tyres. I try emailing, WhatsApp, message, call, and it's all some AI bot. Keeps repeating itself. And can not appear to get a refund. There must be humans because I got two tyres but can not speak the humans. It's awful. They are just ignoring me and I have to have the tyres by a certain date and it's now been a week.

Update:
Now two weeks on from ordering on 12 May and still do not have half my order. Dozens of emails and still getting made-up excuses that it will be delivered by 3 June but zero attempt to give any tracking number.