While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant frustration with the customer service, describing it as unhelpful and unresponsive. Reviewers frequently mention issues with slow response times and a perceived inability of support staff to understand or address their concerns effectively. The website is also a point of contention, with some users reporting difficulties with its functionality. A recurring theme among dissatisfied customers is the verification process, where many report being asked for the same documentation repeatedly or having valid documents rejected without clear explanation. While some users found good discount codes, others felt that the offers were not genuinely beneficial or that many discount codes simply did not work.

What people talk about most

Customer service

People report negative experiences with customer service, often describing it as non-existent, unhelpful, and... See more

Discount

Users describe ambiguous interactions with discounts. Many reviewers report issues with discount codes not... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report a lack of response to their inquiries,... See more

Response time

Customers consistently express frustration with the slow and unhelpful response times. Many report not... See more

Website

Customers consistently express frustration with the website. Many report issues such as being redirected when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter has never been able to successfully use her account. We have tried to contact UNiDAYS on several occasions and had no response. She has even asked for her account to be deactivated so sh... See more

Company replied

Rated 3 out of 5 stars

Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.

Company replied

Rated 5 out of 5 stars

Great service, my only issue - you’re not able to use your membership in foreign stores e.g. if you want use a UK membership in a German Apple Store, they are not able to recognise student discounts.... See more

Company replied


Company details

  1. #10 of 13 best companies in Advertising agency
  2. #9 of 11 best companies in Coupon service
  3. #13 of 17 best companies in Marketing agency
  4. #4 of 6 best companies in Media and Marketing Agency

About UNiDAYS

Written by the company

UNiDAYS is the world’s largest Student Identity Platform. With over 22 million verified members across 115 markets, we take 800+ of the biggest brands into the hearts and minds of tomorrow’s professionals.

UNiDAYS supports, enables and inspires young people to be their best selves, powering next-gen learning, earning and retail experiences.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Can’t login

Can’t login. Keeps telling me my username is in use… I know, it’s mine!

9 November 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with accessing your account.
If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts

Rated 5 out of 5 stars

Everything ok

Everything fine

8 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖 Making your student life easier is literally our jobs, so glad it’s working!

Rated 5 out of 5 stars

Student Privilege …

Very nice option for students for seeking offers

8 November 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 5 out of 5 stars

You can save much money in an easy way

You can save much money in an easy way! Love it!

8 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

Rated 4 out of 5 stars

Great app

I think that the fact you can get things for sale is very important, but I think you should be able to adapt your notifications so you only get notifications for things you are interested to.

7 November 2024
UNiDAYS logo

Reply from UNiDAYS

Appreciate you sharing your thoughts and
ideas with us — keep those suggestions
coming! 🌟🌟

Rated 5 out of 5 stars

Awesome app

There are loads of offers really easy to access, I've never had any problems or complaints. It is also very convenient as Student ID in many places, like in Holland and Barrett today.

8 November 2024
UNiDAYS logo

Reply from UNiDAYS

👊 Your support means everything to us. We're
thrilled UNiDAYS is playing a small part in your
student journey!

Rated 5 out of 5 stars

Fast and easy

Fast and easy student confirmation

1 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for leaving us a review, your
rating means a lot to us 😊 Hope your UNiDAYS
discounts are treating you well!

Rated 5 out of 5 stars

Super App!

Super App!!

1 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for the rating! Your support means a
lot 😊 We hope you’re enjoying everything
UNiDAYS has to offer!

Rated 5 out of 5 stars

good

rabatt war easy

7 November 2024
UNiDAYS logo

Reply from UNiDAYS

👊 Deine Unterstützung ist alles für uns. Wir freuen uns, dass UNiDAYS eine kleine Rolle auf deiner Reise als Studi spielen darf!

Rated 1 out of 5 stars

it keeps logging me out

it keeps logging me out. I'm not happy

4 November 2024
UNiDAYS logo

Reply from UNiDAYS

Dealing with logging in issues can be so annoying, we’ve all been there.
If it's still causing you agg, hit us up at help@myunidays.com so we can get you back on track!

Rated 1 out of 5 stars

Terrible

Total terrible experience

8 November 2024
UNiDAYS logo

Reply from UNiDAYS

We’re really sorry you’ve been experiencing issues. We have sent you an email to help sort out your account issue, please check this out and respond.

Rated 4 out of 5 stars

Take the application

I love discounted

4 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖
Making your student life easier is literally our
jobs, so glad it’s working!

Rated 5 out of 5 stars

It’s free and saves students money

Gets me discounts on stuff I buy free so you don’t pay to get discounts love it

26 September 2024
UNiDAYS logo

Reply from UNiDAYS

Love that you're saving money with UNiDAYS 🎉Keep cashing in those savings and living your best student life!

Rated 4 out of 5 stars

A must for students!

Lot of offers ! Definitely recommended !

6 November 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 2 out of 5 stars

TRICK DEALS

TRICK DEALS

THEY ADVERTISE A COMPANY BUT THEN THEY DONT HAVE A SINGLE DISCOUNT OR VOUCHER FOR THAT COMPANY SUCH AS NINTENDO

6 November 2024
UNiDAYS logo

Reply from UNiDAYS

Hi, if you have any questions or queries around offers, please drop us an email at help@myunidays.com and we will do our best to help you out.

Rated 5 out of 5 stars

Great Experience

Uniday is a wonderful platform for students. Kudos to them

6 November 2024
UNiDAYS logo

Reply from UNiDAYS

👊 Deine Unterstützung ist alles für uns. Wir freuen uns, dass UNiDAYS eine kleine Rolle auf deiner Reise als Studi spielen darf!

Rated 5 out of 5 stars

it is easy to use

15 October 2024
UNiDAYS logo

Reply from UNiDAYS

👊 Your support means everything to us. We're
thrilled UNiDAYS is playing a small part in your
student journey!

Rated 1 out of 5 stars

You keep longin my account out

You keep longin my account out

6 November 2024
UNiDAYS logo

Reply from UNiDAYS

Sorry to hear you're having a rough time with your UNiDAYS account.
If it's still causing you stress, shoot us a message at help@myunidays.com and we'll hop on it. We're here to make things better, promise!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look