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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant frustration with the customer service, describing it as unhelpful and unresponsive. Reviewers frequently mention issues with slow response times and a perceived inability of support staff to understand or address their concerns effectively. The website is also a point of contention, with some users reporting difficulties with its functionality. A recurring theme among dissatisfied customers is the verification process, where many report being asked for the same documentation repeatedly or having valid documents rejected without clear explanation. While some users found good discount codes, others felt that the offers were not genuinely beneficial or that many discount codes simply did not work.

What people talk about most

Customer service

People report negative experiences with customer service, often describing it as non-existent, unhelpful, and... See more

Discount

Users describe ambiguous interactions with discounts. Many reviewers report issues with discount codes not... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report a lack of response to their inquiries,... See more

Response time

Customers consistently express frustration with the slow and unhelpful response times. Many report not... See more

Website

Customers consistently express frustration with the website. Many report issues such as being redirected when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter has never been able to successfully use her account. We have tried to contact UNiDAYS on several occasions and had no response. She has even asked for her account to be deactivated so sh... See more

Company replied

Rated 3 out of 5 stars

Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.

Company replied

Rated 5 out of 5 stars

Great service, my only issue - you’re not able to use your membership in foreign stores e.g. if you want use a UK membership in a German Apple Store, they are not able to recognise student discounts.... See more

Company replied


Company details

  1. #10 of 13 best companies in Advertising agency
  2. #9 of 11 best companies in Coupon service
  3. #13 of 17 best companies in Marketing agency
  4. #4 of 6 best companies in Media and Marketing Agency

About UNiDAYS

Written by the company

UNiDAYS is the world’s largest Student Identity Platform. With over 22 million verified members across 115 markets, we take 800+ of the biggest brands into the hearts and minds of tomorrow’s professionals.

UNiDAYS supports, enables and inspires young people to be their best selves, powering next-gen learning, earning and retail experiences.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Just a fake student discount

Give some real discount not just advertising it .

28 November 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with an offer. If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 5 out of 5 stars

Really good offers from different…

Really good offers from different brands for students.

25 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for spreading the UNiDAYS love 💖 Making your student life easier is literally our jobs, so glad it’s working!

Rated 1 out of 5 stars

Flixbus voucher didn't work

Flixbus voucher didn't work

3 December 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with your voucher.
If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts

Rated 1 out of 5 stars

IT'S A SCAM!

IT'S A SCAM!

I created my unidays account to have discount. They said they partner with Booking.com. i made a reservation for an hotel and entered my credit card details, but the confirmation emails and receipts DO NOT look like Booking.com usuall reservation or confirmation email !. I called Booking.com to ask if they are in partnership with Unidays, they confirm that they are not and that they couldn't even see my hotel reservation in their system!!
BEWARE ! Moreover, the website they used looks exactly like booking so I thought I was on my booking account page but no.
BE REALLY CAREFUL OUT THERE! DO NOT TRUST THIS SITE

4 December 2024
Unprompted review
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with redeeming an offer. If you’re still having issues, drop us a line at help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 2 out of 5 stars

poor offers

26 November 2024
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with our offers. If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 4 out of 5 stars

nice coupons

I sometimes find nice coupons that help me save a little. I have mostly found coupons in the Tech and fashion categories, though.

1 December 2024
UNiDAYS logo

Reply from UNiDAYS

Woohoo, thx for the love, we're buzzing you're enjoying UNiDAYS. Hope you keep cashing in those sweet student savings! 💸

Rated 5 out of 5 stars

Nice to have

Easy to use, nice offers

1 December 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 2 out of 5 stars

Once a Game-Changer, Now Falling Behind

UNiDAYS used to be the ultimate app for students—a one-stop shop for amazing discounts and exclusive offers that felt tailored to student life. It truly was a game-changer back in the day, offering real value and making student budgets stretch further.

Unfortunately, those glory days seem to be behind it. The app has become far less innovative, and the deals aren’t as impressive or unique as they once were. Many offers are now available elsewhere, making it feel less exclusive. The user experience has also suffered, with the app feeling clunky at times and the excitement of new, standout deals largely missing.

While it still has some useful discounts, UNiDAYS no longer feels like the essential app it once was for students. It’s a shame to see it fall behind when it was once at the top of its game.

26 September 2024
UNiDAYS logo

Reply from UNiDAYS

We appreciate your thoughts — we'll make sure
your feedback finds its way to the right person.

Rated 5 out of 5 stars

Students really get nice discounts

I ordered macbook via unidays, I got it in discount rates and also got free airbuds.

30 November 2024
UNiDAYS logo

Reply from UNiDAYS

Love that you're saving money with UNiDAYS 🎉
Keep cashing in those savings and living your
best student life!

Rated 5 out of 5 stars

More than one trinke

Everything

30 November 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks for the rating! Your support means a
lot 😊 We hope you’re enjoying everything
UNiDAYS has to offer!

Rated 2 out of 5 stars

A lot of these codes either don’t work…

A lot of these codes either don’t work or you don’t need unidays to get those "unique" discount codes that you supposedly get nowhere else.. And pls put some relevant stores etc for students there. They don’t have that much budget!

24 November 2024
UNiDAYS logo

Reply from UNiDAYS

Are there any specific brands you're dying to
see? When you get a sec, drop them in your
review — we're ready to expand our lineup
based on what you want.

Rated 3 out of 5 stars

I tried using a discount on Black…

I tried using a discount on Black Friday and the shop did not accept the discount for half an hour. Then I had to pay without any discount.
Not sure if it’s about Unidays or the shop itself.

29 November 2024
UNiDAYS logo

Reply from UNiDAYS

Oh no, sorry to hear about the hassle you've been going through with redeeming UNiDAYS offers. That's not our vibe at all!

If it's giving you trouble next time, shoot us an email at
help@myunidays.com. We'll do our best to jump right in and sort it out!

Rated 1 out of 5 stars

Gift Card Not Received

I recently purchased a gift card for Zalando, but I have not received any email confirmation or the gift card itself. I have thoroughly checked my inbox and there is absolutely no record of it.

And I am unable to find any trace of my order details on your website. This is so terrible for your platform.

The latest Information! UNiDAYS informed me they do not issue gift cards here at UNiDAYS as this is handled solely by the retailer, and suggested I contact Zalando directly. Meanwhile, Zalando said that the confirmation email should be sent by UNiDAYS because they cannot see the gift card in their system. Quite ironic!

29 November 2024
UNiDAYS logo

Reply from UNiDAYS

We are sorry to hear you're having issues redeeming UNiDAYS offers.

We have noticed that you have sent us an email, please check your inbox as we have responded to this.

Rated 1 out of 5 stars

The link didnt work and i couldnt…

The link didnt work and i couldnt activate the media markt discount. there wasnt even an error code

28 November 2024
UNiDAYS logo

Reply from UNiDAYS

Ahh, we hate that you've been facing issues with the Media Markt offer 😞
But don't sweat it, we can help. Message us at
help@myunidays.com requesting some backup and we'll get
things sorted!

Rated 4 out of 5 stars

It’s very good overall, but….

It’s very good overall, but in my opinion you’re showing too many naked women. That’s bad.

28 November 2024
UNiDAYS logo

Reply from UNiDAYS

Appreciate you sharing your thoughts and
ideas with us — keep those suggestions
coming! 🌟🌟

Rated 2 out of 5 stars

Automatic newsletter sign up during…

Automatic newsletter sign up during sign up

27 November 2024
UNiDAYS logo

Reply from UNiDAYS

We can see you aren't signed up for marketing emails, but if you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to help!

Rated 4 out of 5 stars

Overall a customer friedly overview…

Overall a customer friedly overview about deals etc and easy to access once u have ur email from the university. Only "bad" point is about the deals itself. Some are way out of reach for students moneywise. Would wish for, as an example, older electronic devices with lower price points than having the newest model for over 1k bucks

18 November 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 5 out of 5 stars

Good for students

It was great ! always had something special for students which you cant find in other websites

18 November 2024
UNiDAYS logo

Reply from UNiDAYS

Hey, thanks for leaving us a review, your
rating means a lot to us 😊 Hope your UNiDAYS
discounts are treating you well!

Rated 4 out of 5 stars

I like the discounts provided and…

I like the discounts provided and always a chance to enter prices altho I never win😂 but discounts and free sample tries are really nice and useful.

20 November 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 2 out of 5 stars

No useful discounts

no useful discounts.
Asus would be nice

21 November 2024
UNiDAYS logo

Reply from UNiDAYS

Got some dream brands in mind? Go ahead and tweak your review to let us know — we want to hook you up with savings you love🌟💰

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