I very much trust and enjoy MyVegan’s products. They do sales often so I like to stock up on my favourite products. Delivery time is always good. Haven’t quite got the hang of their delivery price str... See more
Company replied
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Review summary
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Reviews shaping this summary
Bought some vegan protein powder as recommended by one of my daughters who has used it for some time. Excellent price, 24g protein per serving and delivered really quickly. Based on my experience I wo... See more
Company replied
Great smoothie, with a frozen banana and 50:50 ice cold water / plant milk. I use the vanilla flavour and there is none of that artificial taste or 'powderyness' you can get with other protein powde... See more
Company replied
Very good company and very helpful when asked regarding ingredients and allergies. Vanilla flavour is ok, I mixed it with water and it wasn’t horrible. Does the job for 22g of protein. Will buy again.... See more
Company replied
Company details
About Myvegan
Written by the company
MyVegan
Helpful links
About us
Myvegan grew from a desire to make plant-based well-being simple. We believe that by using the finest ingredients, our products will, and do, taste the best. We believe your lifestyle choice should be easy to stick to because of our products, help and support. We believe in being forward thinking, one step ahead - making our best even better and constantly looking for ways to improve our product range.
Contact info
Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom
- +44 (0) 161 8131487
- myvegan.com
4.3
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Absolutely delicious!
Honestly this is the nicest protein powder i have ever taste, will 1000% be buying again
16 May 2025
Reply from Myvegan
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Excellent
Everything from placing my order and delivery [which was quick] was excellent. I've only tried one of the flavours and was not disappointed. You don't need a lot to taste them and there's no awful after taste. I would definitely recommend.
11 May 2025
Reply from Myvegan
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Great products
Great products, great price, quick delivery. I would not shop anywhere else
10 April 2025
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I think the packaging has improved…
I think the packaging has improved since the overall packet size has reduced in size It looks like a full packet rather than a packet half full with more space as packaging was wider and taller.
2 May 2025
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Well were do I start!
Well were do I start!
I asked a simple question -how long does the product last after opening.
My answer was to rephrase the question.
My second answer was as below?-
In other words no one in customer service has even read my question.
If you have a supporting image or document that will assist us with your query, please use the facility below. Please note if you have received a Faulty or Damaged item, we require clear images of the damage to help with this query. We accept the following files (GIF / JPEG / JPG / MSWORD / ODT / PNG / PDF / TXT / ZIP). Please also note you can only upload images up to 3MB in size, if you would like to upload multiple images, please send multiple messages or create a ZIP folder and upload that folder
28 April 2025
Unprompted review
Reply from Myvegan
Hello,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very easy to find what I needed
Very easy to find what I needed.
A good price.
Quick delivery and is exactly what I needed.
18 April 2025
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Myvegan
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I am extremely disappointed with this…
I am extremely disappointed with this company’s recent actions. They reformulated their supergreens product but continued to sell it under the guise of the original formula, which was of much better quality. The new formula's main ingredients are no longer greens, which is misleading and unacceptable for a product marketed as "supergreens."
As someone with colitis, the new formulation caused a severe flare-up, something I never experienced with the original product. To make matters worse, I’ve been attempting to contact their customer service for over three weeks with almost no response. Despite their lack of communication, they have quietly updated the ingredient list on their website — a clear admission that they’ve changed the formula, but without proper transparency to their customers.
This experience has been both frustrating and harmful, and I feel completely let down by their lack of accountability and poor customer service. I would not recommend this company to anyone.
21 March 2025
Unprompted review
Reply from Myvegan
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
We love MyVegan Impact Soy Protein at…
We love MyVegan Impact Soy Protein at my house. Vanilla is our fave! We mostly use it in breakfast shakes with bananas and plant-based milk, and in chia pudding to give it a little boost of protein and flavour. Definitely recommend.
10 April 2025
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The best protein I have ever tasted
The best protein I have ever tasted! I get the clear protein that is like drinking flavored water. No clumps, no gritty taste and all the flavors taste amazing. This is my go-to protein!
8 April 2025
Reply from Myvegan
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Excellent service as ever
Excellent service as ever. Great range of vegan products at brilliant prices. Super quick delivery too 👍
6 April 2025
Reply from Myvegan
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Always great products and delivered…
Always great products and delivered really quickly.
6 April 2025
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I want you to be brilliant
Price is reasonable. I'd love the amount of protein per serving to be greater. I'm used to 30g protein per 35g scoop. Flavour is good: cognitively I love that it's not as sweet as other powders, whilst mentally I'm still getting used to that. I'd love a brand being obviously vegan to do really well. Can you do more flavours? I'd prefer more fruity flavours.
3 April 2025
Unprompted review
Reply from Myvegan
Hello Anon,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Amazing aftercare.
After receiving a broken shaker. I messaged customer services and within an hour I had a new shaker being sent out the next day. Amazing thank you.
1 April 2025
Reply from Myvegan
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
My Vegan clear protein is delicious!
Quick delivery of My Vegan clear protein and it tastes delicious 😋 I ordered Lemon and Raspberry flavours.
20 March 2025
Unprompted review
Reply from Myvegan
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Product with disgusting gloopy bits in it
Had some vegan drink sent to my son and the next time I spoke to him he said there had been disgusting gloopy bits in one of the bottles. After reaching out to MyVegan to inform them of this, and after a week of them 'investigating' the case, I was informed due to not having the batch/expiry details (on the bottle that had now been thrown away) they would be closing the case! Rubbish customer service and quite clearly a a rubbish product that had gloopy bits in it.
12 March 2025
Unprompted review
Reply from Myvegan
Hello Melanie,
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Kayleigh
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