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n.exchange Reviews 343

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TrustScore 3.5 out of 5

3.6

Currency exchange service
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Rated 1 out of 5 stars

I made a swap of BTC to ETH from a exodus wallet on the 25/02/2026 to find out that it went through this third party exchange called N.Exchange. After providing a KYC process and provin... See more

Rated 4 out of 5 stars

My first experience 1month ago was not that great because order held for days due to KYC review, though it was eventually processed after I submitted my documents. I tried another BNB swap again rece... See more

Rated 5 out of 5 stars

I recently made a swap, but my order was frozen due to detected exposure. Initially, I was really frustrated. However, a customer support agent explained the situation and guided me through the KYC... See more

Rated 5 out of 5 stars

Excellent service today from the team fast response from them, great rapport. I left feeling more than satisfied with the answers. It is important that a company responds well to questions asked and... See more

Company details

  1. Currency exchange service

Written by the company

n.exchange is a fast, reliable and fully transparent cryptocurrency exchange built by crypto enthusiasts, for crypto enthusiasts.

Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

343 reviews

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Replied to 17% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

SCAM! SCAM! SCAM!

Do not use n.exchange as a way to exchange your crypto! Never! n.exchange is a SCAM company! I have sent 0.179 BTC for ETH. And n.exchange scammed me! I’m waiting for 8 hours already. I sent them an email and they said to pass the KYC, to exchange CRYPTO TO CRYPTO???????? n.exchange is a huge SCAM. Is n.exchange SCAM? — YES!

Order ID: OQU6D1
Transaction ID (from bitcoin): 963f969fdefbc54f7bd1744c3a294274c31e1b5c743f77a19262516474574ed1
Block Explorer URL (from bitcoin): https://mempool./space/tx/963f969fdefbc54f7bd1744c3a294274c31e1b5c743f77a19262516474574ed1
Transaction ID (to ethereum): Pending
Block Explorer URL (to ethereum): Pending

9 July 2022
Unprompted review
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Reply from n.exchange

n.exchange is a regulated exchange platform that follows global AML / KYC procedures.

As per our Terms and Conditions, orders under review can be processed or refunded only after successful completion of the Enhanced Due Diligence.

We kindly ask for your cooperation to conclude the verification process as quickly as possible.

Kind regards,
n.exchange Support Team

Rated 1 out of 5 stars

N.exchange literally scammed me!

N.exchange literally scammed me!? Basically i am using exodus and exodus has a exchange option in their wallet and they don’t state which 3rd party exchange they use so I converted some XRP to USDT, and been 26 hours now they locked my funds and told me to contact n.exchange since that’s the exchange exodus has implemented, and i did contact them, and now they are asking me for some papers with today’s date me holding my id my utility bill, i told them i am not gonna share my personal information with them and that i want a refund they are saying that’s the only way!!

I wont change my opinion for this exchange until i get refund awful experience that’s just stupid! Refund my money and I’ll update the review

28 April 2022
Unprompted review
Rated 5 out of 5 stars

All good! Thanks

11 January 2022
Unprompted review
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Reply from n.exchange

Hello there Henry,

We would like to thank you for your feedback.
After some checks, I am seeing that your order has been refunded successfully to the wallet that was used to send the funds for your order with the exact amount that you have sent. If you would like us to share the tx hash for the refund or any other details please do not hesitate to contact our support. We wish you a lovely day ahead!

Regards,
n.exchange Support Team

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