Rang NAC and booked an appointment through the lovely Lisa who was very friendly. The engineer, Alan, who was polite and professional. arrived sooner than anticipated and sorted out my washing machi... See more
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We are an established and highly regarded brand within the domestic appliance repairs environment carrying out thousands of repairs to domestic appliances at a nationwide level every month. We work with accredited and experienced domestic appliance engineers to provide premium levels of service at a reasonable cost. Our network of employed and self employed engineers cover most parts of the UK and we aim to operate a same-day / next-day service.
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Highly qualified local engineers
4 Calder Close, Calder Park, WF4 3BA, Wakefield, United Kingdom
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Excellent service all round. Turned up when they said they would. Fixed the problem and were good value. Also liked that they didnt try and include insurance as part of the price like some others did.

Reply from NAC
Great service. Replacement parts took a few days but the engineers were very professional. Was a little expensive but cheaper than a new built-in.

Reply from NAC
Prompt assistance from very helpful staff. Good result all round. Will post details to our street What’s App group which is the go to place to find reliable recommendations.

Reply from NAC
Have just answered an email from NAC with my experience which was excellent please read my review I have just sent

Reply from NAC
I thought I had a broken thermostat but when the guy came and put the meter on the fridge/freezer all was ok. He turned up on time and was very polite and professional

Reply from NAC
The engineer was on time polite and we are very satisfied with the service we received would not hesitate to use NAC again

Reply from NAC
Communication from NAC was good and I like the flat one-off fee which gives piece of mind that the job will get fixed regardless of how long it takes. Knowing what it will cost upfront is fantastic.
Communication from the engineer could have been a bit better but he got the job done to a good standard. Thank you.

Reply from NAC
We were really pleased with the service. Very easy to arrange on line, and really clear on pricing. They were later than they said confirming the initial allocated time slot, which meant we couldn’t accommodate it. But as soon as we let them know they were quick to rearrange to one that suited us. The person that came out to do the repair was very polite and clearly explained what they had done to fix the problem. They took time to check and make sure the dishwasher was fully functioning again, before leaving. I would use this company again.

Reply from NAC
It was very easy to book an appointment, the engineer rang to arrange a convenient time and he turned up when he said he would, all good. He fixed the problem and was very polite. Happy customer.

Reply from NAC
It was just a couple of days from my initial phone call to the engineer calling to check the fault on my fridge. He quickly found the fault but needed to order a part that took a couple of days. I was contacted when they had the part, arranged a time slot for the engineer to call and fit the part which he did quickly when he arrived without wasting time as his next call was about fourth five miles down the road. My fridge is now working as it should so hopefully it will give me a few more years good service.

Reply from NAC
Great experience with Lisa. She explained everything clearly and I was able to book an appointment for the next working day. Very happy with my experience.

Reply from NAC
Friendly and very helpful engineer. Prompt service. would recommend them

Reply from NAC
Sarah was very personable and extremely helpful

Reply from NAC
Lovely lady I spoke to when ringing the company. She organised an engineer to visit on an agreed day!! Excellent service

Reply from NAC
Couldn't have been better in every way.
Obliging operative, came promptly, solved the problem.

Reply from NAC
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