Company is a complete scam.. They say they are regulated when all they do especially on binary options is manipulate their price software to lose within the last 5-15 seconds where you lose by 1 micro... See more
Company replied
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Update 10/09/23- so after reporting Nadex they blocked me from telegram, Facebook.. then randomly got in touch to say if I want my funds I need to make a further payment. Not come across a more disg... See more
Nadex is a rip off controlled and manipulated the big boys. It is almost impossible to win a 5 minute trade. They easily manipulate the market hover and around the strike point then move in the direct... See more
Company replied
You might think this company is good under regulation. Absolutely wrong, they turn out to be a shady scam, You cannot withdraw, they make all kind of excuse or rule to make withdrawal difficul... See more
Company details
Written by the company
North American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.
Contact info
200 West Jackson, 60606, Chicago, United States
- customerservice@nadex.com
- nadex.com
1.4
Bad
217 reviews
Hasn’t replied to negative reviews
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Excellent Webinar
Excellent Webinar. Very informative. I learned a lot about the platform and doing technical analysis. Great Sessions. Plus they were recorded so I can go back and review as needed. Thank you!!!
11 August 2021
Reply from Nadex
Hi Elaine,
Thank you for leaving a review – we’re so pleased that you enjoyed the bootcamp! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Great platform easy to use
10 August 2021
Reply from Nadex
Hi Terrence,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Nadex is extremely user friendly and…
Nadex is extremely user friendly and easy to both read and use as a new trader. It also offers many ways to help understand the platform and financial strategies through both written articles and video training.
3 August 2021
Reply from Nadex
Hi Tyne,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Nadex has repeatedly locked me out of…
Nadex has repeatedly locked me out of my account while I am in a trade on several occasions and would not allow me to log in to my account and exit my trades.
Nadex has repeatedly stopped my trades and would not allow me to exit them with a profit.
Both of these tactics have resulted in me being unable to exit my trades for a profit. Nadex uses these tactics so traders will lose trades. I do not know if this is legal or not but that is what Nadex has done repeatedly.
I don't mind if I lose a trade when I am wrong. I do not like to lose trades because Nadex locks me out or when Nadex will not allow me to exit a trade.
Nadex is a very shady company in my opinion. I do not understand why they use these business tactics.
6 April 2021
Unprompted review
Easy to use app
29 March 2021
Reply from Nadex
Hey Simon,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Easy to understand and use
22 March 2021
Reply from Nadex
Hey Dianna,
Thank you for leaving a review – we’re happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
I like the simplicity of using Nadex
I like the simplicity of using Nadex, however, the profit/loss margin and fees eat up the very limited profit received on a win. The risk is seems out of portion to the profits.
20 March 2021
Reply from Nadex
Hi Jennifer,
Thank you for your review, we appreciate the feedback. In regards to your experience with risk/reward on your trades, it sounds like you might be trading deep in-the-money contracts. Meaning, you are risking more to profit a small amount when a contract is already deep in your favor. Nadex products offer plenty of flexibility to choose your own risk/reward on every trade. For example, you can trade an at-the-money contract and your potential profit can be nearly double the risk, if not more.
Our support team would be happy to walk you through your past trades and explain risk/reward in more detail. Don’t hesitate to reach out to us: https://www.nadex.com/contact/
The Nadex team
Reply from Nadex
Hey Elijah,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Nadex makes it so easy to learn and…
Nadex makes it so easy to learn and trade binary options.
19 March 2021
Reply from Nadex
Hey Sophia,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
Thanks for showing us some love!
The Nadex team
Easy to use and navigate
Easy to use and navigate. Very new to trading and this platform is simple enough...
19 March 2021
Reply from Nadex
Hey Deandre,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Nadex is alright.....but I am not happy…
Nadex is alright.....but I am not happy about the "jumps just before closing! And don't give me any bull about last second trading......Nadex will steal your money.........Nonetheless, I will try every so often......and continue to watch my money head south! Ya'll do as you feel....
19 March 2021
Reply from Nadex
Hey Steven,
Thanks for the review, we appreciate the feedback. To clarify, Nadex never takes any side of your trades. For more information on fees, please see https://www.nadex.com/pricing/. Nadex is a legitimate exchange. We are part of the North American unit of IG Group, an FTSE 250 global financial services firm, and are regulated by the Commodity Futures Trading Commission (CFTC).
We'd be happy to review your trades with you in more detail, don't hesitate to contact us: https://www.nadex.com/contact/
The Nadex team
This platform is one of the best out…
This platform is one of the best out there no doubt. My tiny little problem with my order sometimes doesn’t go through, but other than that this is the most easy to use trading platform on the market!
19 March 2021
Reply from Nadex
Hey Josiah,
Thank you for leaving a review – we’re happy that you’re enjoying Nadex and love the platform! Your trading experience is very important to us and we really appreciate the feedback.
Here's an article on our site on why orders are sometimes cancelled, check it out! https://www.nadex.com/learning/why-are-my-orders-being-cancelled/
Feel free to reach out to us with any questions: https://www.nadex.com/contact/
The Nadex team
nadex is great
19 March 2021
Reply from Nadex
Hey Deangelo,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Great product and easy to get started
Great product and easy to get started. The platform is user friendly. The training that Nadex offer provided a great started. I’m no expert but I feel comfortable using the platform. Great job Nadex. 👏🏾
19 March 2021
Reply from Nadex
Hey Curtis,
Thank you for leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Reply from Nadex
Hi Edgar,
Thank you for leaving a review – we’re happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback. Happy Trading!
The Nadex team
Its hard to verify the bank information…
Its hard to verify the bank information and make withdraw. don't use this platform.
18 March 2021
Reply from Nadex
Hi Phuc,
Here’s some information on how to withdraw funds from your Nadex account: https://www.nadex.com/funding/
If you need any more help, please get in touch with our support team, we'd be happy to walk you through the process. https://www.nadex.com/contact/
The Nadex team
Still Learning
Still learning to navigate the platform but NADEX support is very very responsive and patient with questions. I am enjoying learning and growing through hands on Demo experience.
18 March 2021
Reply from Nadex
Hey Regina,
Thank you for showing us some love and leaving a review – we’re so pleased that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
We're glad that you're taking the time to learn the platform, don't hesitate to reach out to our support team at any time with ANY questions! https://www.nadex.com/contact/.
The Nadex team
Excellent product and service.
18 March 2021
Reply from Nadex
Hey Mark,
Thank you for leaving a review – we’re happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
The Nadex team
Reply from Nadex
Hey Alvin,
Thank you for leaving a review – we’re happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback and kind words!
The Nadex team
I love nadex
I love nadex. It’s systems are easy to navigate and they host free webinars to assist you in your binary options. They care about there customers and that is appreciated in any money system.
18 March 2021
Reply from Nadex
Hey Jai,
Thank you for showing us some love and leaving a review – we’re happy that you’re enjoying Nadex! Your trading experience is very important to us and we really appreciate the feedback.
We hope you enjoyed the Day Trading Bootcamp earlier this week! If you missed it, recordings are up on the website, enjoy!
The Nadex team
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